We signed up for Waster's sanitary bin service for our office, and the quality has been outstanding. The timely bin clean-ups keep our washrooms neat, clean, and organised. If you're looking for waste... See more
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See what reviewers are saying
Waster are a fantastic company. Our bins are always emptied on time and placed back in the correct position. The staff are great to deal with and always happy to help. The best prices in Australia.... See more
Seemless service. We leave our cardboard collection bin outside our business premises every week and it is collected early the next morning - even before I arrive. You can organise to cancel a colle... See more
I had an issue where the council didn’t service my business, so I had to reach out to Waster to organise my waste collection. They were fast, efficient, and handled everything quickly without any hass... See more
Company details
Information provided by various external sources
Waste Management & Recycling Services For Smart Small & Medium Businesses. Low Cost / Cheap, Flexible, Reliable Collections & Disposal. No Lock-In-Contract. Waster Is A Revolution In Waste Management And Recycling For Small And Medium Australian Businesses. Low Cost Waste And Recycling - On Flexible 30 Day Agreements - With No Hidden Fees. We Provide All Recycling Services In The Australian Market - So You Can Really Boost Your Recycling Performance.
Waster.com.au Helps 1000's Of Small Businesses Save Lots Of Money By Recycling More
Written by the company
- Contact Us Today For A Quote On Your Waste And Recycling Services - To See How Much We Can Save You!
- Waster Works With Thousands Of Small And Medium Businesses Throughout Australia To Deliver Better Waste Management And Recycling. We Operate On Flexible 30 Day Agreements - So You Are Never Locked In To A Long Term Contract That Does Not Suit Your Business. Contact Us Today On 1300 927 837 To See How We Can Help!
Our Double Service Guarantees!
As we are so confident of our pricing and service quality to our customers - we provide two guarantees.
1. Our service guarantee - if you are unhappy with our service for any reason - you can cancel at any time on 30 days notice. You will never be locked into a service that does not work for you.
2. Our price match guarantee - we will match any written or emailed "like for like" quote for the services as described above. You can be confident that you are receiving excellent pricing from Waster as well as excellent service.
Contact info
Level 8, York Street 65, 2000, Sydney, Australia
- 1300 927 837
- info@waster.com.au
- waster.com.au
4.8
Excellent
282 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
We have been using this service for…
We have been using this service for some time now and have found Waster to be extremely efficient and easy to deal with, the staff are also very helpful and pleasant.
Unfortunately we could not continue with this service due to the current premises having their own waste facilities so we now have to transfer over to this service.
April 22, 2021
Quick and easy to setup
Quick and easy to setup. Easy ongoing communication. Excellent company.
April 15, 2021
Disgraceful service as they charge us…
Disgraceful service as they charge us on time but they never empty the bins on time. All the business owners should be careful of these kind of opeators as it directly adfects the operation.
April 1, 2021
Unprompted review
Reply from Waster.com.au
We have received a call at c. 5pm today - Thursday before Easter - informing us that a bin collection was missed today. We are investigating and seeking to rectify immediately. As Good Friday - services are not running on Friday.
Update: We have arranged a catchup service for Saturday which will be free of charge - and apologise for the inconvenience. We will also rectify any ongoing service issues.
Good service
March 25, 2021
I am really pleased with the…
I am really pleased with the professional and kind pleasant person (Lana?) I usually speak to over the phone. Prompt pick up of my BLUE SECURITY BIN is also organised efficiently every 6 weeks.
March 9, 2021
So far everything is going very well
So far everything is going very well. One suggestion to improve would be a timesheet or messaging service of sorts that shows us the real time collection of our bins. That would be very helpful for us to co-ordinate the contractor who returns the bins to the basement.
March 9, 2021
Great company would definitely recommend
February 26, 2021
The best company and very good service
February 26, 2021
Easy to use and helpful
Waster is easy to use and responsive to all questions and requests.
February 18, 2021
Unorganised
Bins don’t get picked up on time and staff are rude and unhelpful.
February 9, 2021
Unprompted review
Reply from Waster.com.au
This site has a cardboard bin every fortnight. The first pickup was missed due to driver error. Due to being in a residential area - we are restricted by access hours and have not been able to arrange an immediate catch up which generally happens in commercial areas. We have arranged a catch up pickup free of charge to compensate the customer for the inconvenience.
Our customer service staff always strive to solve issues as soon as possible for all customers - sometimes an issue can not be rectified immediately on phone as we need to check with operations. We do ask that customer service staff are respected and spoken to in a professional manner as they are seeking to solve any issues as promptly as possible.
No-fuss business
No-fuss business
Fast-responding, and no-fuss business. Bins delivered in a timely manner and picked up regularly. Service is great and no complaints. Wish I had joined them earlier.
January 27, 2021
Great service 10/10 the staff are…
Great service 10/10 the staff are lovely, it was a real seamless process to get the bin!
January 26, 2021
The reminder email advising the bin…
The reminder email advising the bin will be collected the following day is extremely helpful.
January 14, 2021
Waster.com.au is doing a great job
Waster.com.au is doing a great job, great communication and perfect on time pick up no hassels at all. I highly recommend this company.
December 22, 2020
Service is very good
November 26, 2020
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