Waste Removal USA Reviews 

1,232
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and knowledgeable, making interactions pleasant and efficient. The service is frequently highlighted for its ease of use, timely delivery, and prompt pickup, with dumpsters often placed exactly as requested. Many people also appreciate the competitive pricing and transparent quotes, noting the absence of hidden fees. However, some people mentioned issues with delivery timing, experiencing delays in receiving their dumpsters or noting that promised delivery times were not met, which caused scheduling conflicts.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, praising the prompt, courteous, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the professionalism,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the promptness and efficiency... See more

Price

Reviewers mention positive feedback about price, with many finding the pricing competitive and fair, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a dumpster and had a mix up with the home owner. Heather handled my original order and was super professional and helpful. Jason handled the cancellation promptly and did a great job trying... See more

Company replied

Rated 5 out of 5 stars

For starters they probably have some of the most competitive prices around and Amber is simply the greatest all around (congrats on promotion) Mr. Jackson is the male version of Amber he's easy to wor... See more

Company replied

Rated 5 out of 5 stars

We had a really positive experience with Waste Removal USA. I was able to reserve a dumpster online and it was delivered in a timely manner. When it was full, I called for pickup and it was picked up... See more

Company replied

Rated 5 out of 5 stars

I talk to Jackson who was very helpful and and very sweet I told him what I needed and My dumper was drop off very early morning the next day it was place perfectly in my driveway no one was blocked... See more

Company replied


Company details

  1. #3 of 11 best companies in Waste Management Service
  2. #3 of 6 best companies in Construction Equipment Supplier
  3. #5 of 13 best companies in Equipment Supplier

About Waste Removal USA

Written by the company


At Waste Removal USA our focus is you. We feel that by doing this you can focus on receiving the best customer service possible. This model has allowed us to rent thousands of dumpsters and roll-off containers to happy customers just like you. We can have your dumpster delivered and picked up on your schedule so you can finish your project on time. Why chance something with the rest when you can deal with the best!

Dumpster Types

Residential
Construction
Yard Waste
Concrete
Roofing

Waste Removal USA offers roll-off dumpsters that make any residential & commercial renovation, cleaning, and demolition jobs easy. We make it fast and simple to rent a roll-off dumpster for your home or business for any size project. Dumpsters can be delivered the same or the next day if needed. Waste Removal USA offers service in many parts of the United States, so make sure to check our local service areas.

Dumpster Sizes

10 Yard
15 Yard
20 Yard
30 Yard
40 Yard

When you call one of our specialists, they will take the time to listen to your needs and help guide you to the right container for your job. Our goal is to ensure a pleasant experience from beginning to end. As a result, we also have longer rental periods so you do not have to rush to get your project completed. Many of our weekend warriors choose us to provide a dumpster for their project and they feel more comfortable knowing that we are putting them first.

Some common jobs for dumpster rentals include, but are not limited to, basement/garage cleanup, tree debris, driveway replacement, roof replacement, flooring replacement, pool building, fencing, retaining walls, home renovations, and new construction.

Regardless of how small or large your project is, we are here to help. We have multiple dumpster sizes available to rent. Give us a call or get a quote online today – our team of customer service specialists are standing by to serve you!

Waste Removal USA

Written by the company

Customer-First Dumpster Rentals
We provide temporary dumpster rentals across the United States for commercial and residential waste removal projects. Our team delivers roll-off dumpsters the same day and the next day for construction clean up, home clutter clean up, and other types of trash removal projects. We offer dumpster rentals in a variety of sizes to fit your specific needs. Whether you need a large dumpster to keep your construction site clean or you just need a small dumpster rental for spring cleaning, we've got you covered. When you rent a dumpster from Waste Removal USA, you get professional service, fast delivery, and the most affordable rental rates on the market.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,232)

167 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service

Ease of doing business

June 16, 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi, Shamantaka - thank you for your 5-star review of our dumpster rental services! We are so glad that you had an easy experience with Waste Removal USA. Please reach out to us if you have questions or need further assistance, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Very helpful!

June 15, 2026
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Reply from Waste Removal USA

Hi! We appreciate you taking the time to leave a 5-star review for our team! Thank you for the opportunity to earn your business, and please do not hesitate to contact us if you have questions or need any assistance with your roll-off dumpster. - WRUSA Team

Rated 5 out of 5 stars
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a 5-star review! We are glad to know that you felt completely satisfied with the dumpster rental service you received from our team at Waste Removal USA. If you have questions or need anything at all, please do not hesitate to reach out, and we will be more than happy to help. - WRUSA Team

Rated 5 out of 5 stars

Heather was amazing ! Customer Service at its best.

Heather was amazing !! She helped me work out a quick turnaround so we wouldn't go pass our deadline. I will glad use WR USA in the future and look forward to working with Heather again.

June 17, 2026
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Reply from Waste Removal USA

Hi, David - we appreciate you taking the time to leave a 5-star review based on your recent experience with Heather! We are so glad that we were able to help you with a quick turnaround time for your dumpster rental. If you need anything at all or have further questions, please do not hesitate to contact Heather or our team, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

We desperately needed a dumpster Monday…

We desperately needed a dumpster Monday morning, and they were able to work it around to have two dumpsters out here!
Much appreciated!
Would recommend!

Owen N

June 15, 2026
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Reply from Waste Removal USA

Hi, Owen - thank you for taking the time to leave a 5-star review based on your recent dumpster rental experience with Waste Removal USA! We are so glad that we were able to help you get the dumpsters you needed for the job. We truly appreciate your recommendation, and please reach out if you need anything at all. We will be happy to assist you. - WRUSA Team

Rated 5 out of 5 stars
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review based on your recent experience with Heather! If you have questions or need assistance with your dumpster rental, please do not hesitate to contact Heather or one of our team members at your earliest convenience. We appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Perfect timing delivery and pick up

Perfect timing delivery and pick up. No additional pricing

June 2, 2026
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Reply from Waste Removal USA

Charles - thank you for taking the time to leave a 5-star review for our team! We are so glad to hear that you felt completely satisfied with your dumpster rental service from Waste Removal USA. If you have questions or need anything at all, please do not hesitate to contact us, and we will be more than happy to help you. We appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Highly Recommended

Amazingly prompt, courteous, and fairly priced!!! Waste Removal USA ONLY!!

May 26, 2026
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a 5-star review for our team! We are so glad to hear that you loved your dumpster rental service with Waste Removal USA, and we are grateful for the opportunity to earn your business. If you need anything at all or have questions, please know that one of our team members is just a phone call away, ready to help when you need us. - WRUSA Team

Rated 5 out of 5 stars

We have some very great conversations

We have some very great conversations. best service

May 4, 2026
Unprompted review
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Reply from Waste Removal USA

Jeffrey - thank you for taking the time to leave a 5-star review for our team! We are so glad that you loved the service you received from Waste Removal USA, as we pride ourselves on providing the best dumpster rental services in the roll-off industry. If you have questions or need further assistance, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

ATL 28

ATL : Jaxson and Amber are the best!! they do a great job our team really appreciates them!

Thank you

June 8, 2026
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a wonderful 5-star review based on your recent experience with Jackson and Amber! We truly appreciate the opportunity to earn your business, and please do not wait to contact our team if you need any assistance. We are always standing by to help when you need us. - WRUSA Team

Rated 5 out of 5 stars

Excellent Customer Service

Jeremiah was polite and courteous. He explained everything and was excellent to deal with.

June 5, 2026
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Reply from Waste Removal USA

Keith - thank you for your 5-star review based on your recent experience with Jeremiah! We are so glad to know that you had a fantastic dumpster rental experience with our team at Waste Removal USA. If you have questions or need anything at all, please do not hesitate to contact Jeremiah or one of our associates, and we will be more than happy to help. - WRUSA Team

Rated 5 out of 5 stars

Great experience!

They got the dumpster here right away and placed it in a convenient spot. Pick up and drop off were so k and easy. Jackson was very helpful when I called and answered all my questions.

May 26, 2026
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Reply from Waste Removal USA

Lesley - thank you for taking the time to leave a fantastic, 5-star review based on your recent experience with Jackson! We are so glad that we were able to provide you with excellent service from beginning to end, and that we were able to answer all of your questions. If you need further assistance, please do not hesitate to contact Jackson or one of our team members, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Early customer service

The initial call with Jacob and his flexibility but direct approach, really set the tone. He also worked with me with the price point. Awesome service!

June 2, 2026
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Reply from Waste Removal USA

Jameel - thank you for taking the time to leave a 5-star review based on your recent interaction with Jacob! We are so glad that you loved the customer service you received from our team. If you have any questions or concerns, please do not hesitate to contact Jacob or one of our team members, and we will be more than happy to help you. - WRUSA Team

Rated 1 out of 5 stars

The dumpster had trash and fish it

The dumpster had trash and fish it. I had to shovel it out myself because of the smell.

May 20, 2026
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Reply from Waste Removal USA

Brian – thanks for your feedback, and we’re sorry to hear about the condition of the dumpster.

For future reference, had we been made aware of the issue at the time of delivery, we would have been happy to swap it out right away. We were only informed of the issue at the time of your final removal request, which unfortunately made it impossible to address it sooner. We regret the inconvenience this caused and appreciate you bringing it to our attention.

If you would like to discuss this matter further, please feel free to give us a call.

- WRUSA Team

Rated 5 out of 5 stars

Travis was very knowledgeable and…

Travis was very knowledgeable and worked getting us the right dumpster for the job.

May 29, 2026
Waste Removal USA logo

Reply from Waste Removal USA

Richard - thank you for taking the time to leave a wonderful, 5-star review for Travis! We are so glad that we were able to help you find the right dumpster for the job. If you have questions or need anything at all, please know that Travis or one of our team members is just a phone call away. - WRUSA Team

Rated 5 out of 5 stars

Jeremiah's Customer Service

Jeremiah was great. Easy to work by creating an environment of customer service. Answered questions and anticipated next steps. Thanks!

May 28, 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for leaving a 5-star review based on your recent experience with Jeremiah! Reviews like yours mean a lot to us, as our primary focus is making sure our customers receive the best care possible. If you have any questions about your roll-off dumpster, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Great!

Would do it again

May 21, 2026
Waste Removal USA logo

Reply from Waste Removal USA

Derrick - thank you for taking the time to leave a 5-star review for our team! We appreciate the opportunity to earn your business, and please reach out to us if you have any questions about your roll-off dumpster. - WRUSA Team

Rated 1 out of 5 stars

I rented a 30 yd dumpster for Tuesday…

I rented a 30 yd dumpster for Tuesday with a pickup the same day. I called on that Tuesday to say that the dumpster was ready for pickup at 3:30 pm after your 8:30 am delivery. I also called on Thursday to remind you to come pick up. Today, a week later, the dumpster has still not been picked up. You have caused a considerable problem in my driveway, especially on a holiday weekend with guests.

May 18, 2026
Waste Removal USA logo

Reply from Waste Removal USA

Patti,

Thank you for bringing this to our attention. We sincerely apologize for the delay in removing your dumpster and understand the disruption this caused.

During a high-volume holiday week, we fell short of the service standards we strive to provide, and we take full responsibility for that. As soon as we became aware of the issue, we worked to get this resolved quickly. Your pickup has been scheduled for today.

We appreciate your patience and the opportunity to correct the issue. Feedback like this helps us improve our communication and service moving forward.

If you would like to discuss this further, please contact our office at 844-762-8449.

Rated 5 out of 5 stars

Excellent Experience

Excellent Experience! Travis in Customer Service was thorough, polite, and patient with all my questions. Drop off and pick up were exactly on time. A few limbs were knocked off the tree above where the container was, and the pick-up driver even picked those up to clean out my drive-way. I have zero complaints about anything. Will definitely recommend!

May 10, 2026
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Reply from Waste Removal USA

Hi! Thank you so much for taking the time to leave a wonderful 5-star review based on your recent experience with Travis! Our company's focus is on providing unbeatable customer service, and we are happy to hear that you felt completely satisfied with your rental. We truly appreciate you recommending our services to others, and please know that we are here if you need another dumpster. We are grateful for the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

We have some very good conversations

We have some very good conversations. Best service 👍👍👍

May 21, 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for your amazing 5-star review of our dumpster rental services! We always strive to be the very best, so reviews like yours mean the world to our team. Please do not hesitate to reach out if you have questions or need anything at all. We appreciate the opportunity to earn your business. - WRUSA Team

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