Waste Removal USA Reviews 

1,237
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and customer service for being exceptionally helpful, professional, and knowledgeable, often going above and beyond to ensure a smooth process. Many people appreciate the ease and efficiency of the overall service, from initial scheduling to the prompt delivery and accurate placement of dumpsters exactly where needed. Reviewers frequently highlight the competitive and transparent pricing, noting good value and no hidden fees, which sets them apart from other providers. However, some customers also noted issues with delivery times, experiencing delays or dumpsters not arriving as scheduled.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, friendliness, and... See more

Service

Customers consistently note positive experiences with service, praising the responsiveness, promptness, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and professionalism... See more

Delivery service

Customers had positive experiences with delivery service, noting that dumpsters were delivered in a timely... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices reasonable, fair, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For starters they probably have some of the most competitive prices around and Amber is simply the greatest all around (congrats on promotion) Mr. Jackson is the male version of Amber he's easy to wor... See more

Company replied

Rated 5 out of 5 stars

I ordered a dumpster and had a mix up with the home owner. Heather handled my original order and was super professional and helpful. Jason handled the cancellation promptly and did a great job trying... See more

Company replied

Rated 5 out of 5 stars

Every person I dealt with was VERY friendly and accommodating. Good cheerful customer service is RARE! The prices are reasonable and the whole transaction was super easy! We extended our rental by... See more

Company replied

Rated 5 out of 5 stars

Waste Removal USA is redefining this industry. The level of care that their account executives take to ensure a smooth process is amazing. Currently working on a home remodel I had the pleasure of w... See more

Company replied


Company details

  1. #3 of 10 best companies in Waste Management Service
  2. #3 of 5 best companies in Construction Equipment Supplier
  3. #5 of 13 best companies in Equipment Supplier

About Waste Removal USA

Written by the company


At Waste Removal USA our focus is you. We feel that by doing this you can focus on receiving the best customer service possible. This model has allowed us to rent thousands of dumpsters and roll-off containers to happy customers just like you. We can have your dumpster delivered and picked up on your schedule so you can finish your project on time. Why chance something with the rest when you can deal with the best!

Dumpster Types

Residential
Construction
Yard Waste
Concrete
Roofing

Waste Removal USA offers roll-off dumpsters that make any residential & commercial renovation, cleaning, and demolition jobs easy. We make it fast and simple to rent a roll-off dumpster for your home or business for any size project. Dumpsters can be delivered the same or the next day if needed. Waste Removal USA offers service in many parts of the United States, so make sure to check our local service areas.

Dumpster Sizes

10 Yard
15 Yard
20 Yard
30 Yard
40 Yard

When you call one of our specialists, they will take the time to listen to your needs and help guide you to the right container for your job. Our goal is to ensure a pleasant experience from beginning to end. As a result, we also have longer rental periods so you do not have to rush to get your project completed. Many of our weekend warriors choose us to provide a dumpster for their project and they feel more comfortable knowing that we are putting them first.

Some common jobs for dumpster rentals include, but are not limited to, basement/garage cleanup, tree debris, driveway replacement, roof replacement, flooring replacement, pool building, fencing, retaining walls, home renovations, and new construction.

Regardless of how small or large your project is, we are here to help. We have multiple dumpster sizes available to rent. Give us a call or get a quote online today – our team of customer service specialists are standing by to serve you!

Waste Removal USA

Written by the company

Customer-First Dumpster Rentals
We provide temporary dumpster rentals across the United States for commercial and residential waste removal projects. Our team delivers roll-off dumpsters the same day and the next day for construction clean up, home clutter clean up, and other types of trash removal projects. We offer dumpster rentals in a variety of sizes to fit your specific needs. Whether you need a large dumpster to keep your construction site clean or you just need a small dumpster rental for spring cleaning, we've got you covered. When you rent a dumpster from Waste Removal USA, you get professional service, fast delivery, and the most affordable rental rates on the market.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,237)

155 reviews in the last 12 months

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Rated 5 out of 5 stars

How easy and quick the service was

How easy and quick the service was. Customer service number one. Great price. Responded to all my questions. Friendly.

March 12, 2026
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Reply from Waste Removal USA

Hi, Leo - thank you for taking the time to leave a fantastic, 5-star review for our team! We are so glad to hear that you thought our services were quick, easy, and that we were able to provide you with a great price. Please do not hesitate to contact us if you have any questions about your dumpster rental, and we truly appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Heather did great getting multiple…

Heather did great getting multiple options together for us to choose from.

March 11, 2026
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Reply from Waste Removal USA

Hi! Thank you for your 5-star review based on your recent experience with Heather! We are so glad to know that you felt we were able to provide you with a variety of dumpster options for your specific project needs. If you have questions about your rental or need assistance, please know that Heather or one of our team members is just a phone call away. - WRUSA Team

Rated 5 out of 5 stars

Great Communication and friendly staff…

Great Communication and friendly staff to work with.
I will definitely use them again

March 3, 2026
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Reply from Waste Removal USA

Hi! Thank you for leaving a fantastic, 5-star review! We are so glad that you felt you received friendly communication from our team. Please reach out at your earliest convenience if you require any assistance. We appreciate the opportunity to earn your business, and we look forward to working with you again in the future. - WRUSA Team

Rated 5 out of 5 stars

vert easy to accomplice the transaction…

vert easy to accomplice the transaction of renting the dumpster. would do again in a heartbeat. they are located in Flovilla, Ga. Butts County

March 2, 2026
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Reply from Waste Removal USA

Hi! Thank you so much for taking the time to leave a wonderful, 5-star review for our team! We are so glad to know that you loved the service you received from us at Waste Removal USA. If you have questions or need any assistance, please do not hesitate to ask, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

First time I have talked trash on the…

First time I have talked trash on the phone. Amber is a professional and very helpful. I am very confident for the delivery of the unit.

March 3, 2026
Unprompted review
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Reply from Waste Removal USA

Ranma - thank you so much for your fantastic, 5-star review based on your recent experience with Amber! We are so glad to hear that you felt you received professional service from our team. If you have questions or need any assistance at all, please know that Amber or one of our team members is just a phone call away. - WRUSA Team

Rated 5 out of 5 stars

Simple, fast, great sales people.

Exception Sales service. Heather did an outstanding job answering all of my questions. She made the process simple.

March 2, 2026
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Reply from Waste Removal USA

James - thank you so much for taking the time to leave a 5-star review for our team! We are so glad to learn that you felt the process was simple and that all of your questions were answered by Heather. We truly appreciate the opportunity to earn your business, and please do not hesitate to reach out to Heather or one of our team members if you need anything at all. - WRUSA Team

Rated 5 out of 5 stars

Excellent customer service from…

Excellent customer service from Heather. Very accommodating, pleasant and knowledgeable

February 24, 2026
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Reply from Waste Removal USA

Hi, Robert - thank you so much for your fantastic, 5-star review based on your interaction with Heather! We are so glad that you felt we were able to provide an accommodating and pleasant dumpster rental experience for you. If you have any other questions we can address, please do not hesitate to reach out to Heather or one of our team members, and we will be more than happy to assist you. We appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars
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Reply from Waste Removal USA

Hi! Thank you so much for your fantastic review based on your recent experience with Jacob! We are so glad to know that you loved your dumpster rental service with Waste Removal USA, and we appreciate the opportunity to earn your business. If you need anything at all, please do not hesitate to contact Jacob or one of our team members at your earliest convenience. - WRUSA Team

Rated 5 out of 5 stars

Fast quotes, fast booking, no BS

- ✅ (10 minutes, same day)
- ✅ ($695, 14 days, 2 tons)
- ✅ Personal recommendation ("ask for Jacob specifically")
- ✅ 5-star rating

February 20, 2026
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Reply from Waste Removal USA

Scot - thank you so much for your fantastic, 5-star review of our dumpster rental services! We are so glad to learn that your dumpster rental experience felt seamless with Jacob. If you have questions or need any assistance at all, please know that we are just a phone call away. We appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Jacob was a humongous help

Jacob was a humongous help, i will use waste usa again

February 19, 2026
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Reply from Waste Removal USA

Amanda - thank you for your 5-star review based on your recent interaction with Jacob! We are so glad that we were able to help you find the right dumpster for your needs. We appreciate the opportunity to earn your business, and we truly look forward to working with you again in the future. - WRUSA Team

Rated 5 out of 5 stars

Happy Mom

Friendly and great customer service!

February 17, 2026
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Reply from Waste Removal USA

Debra - thank you for your excellent review of our dumpster rental services! We are so glad to hear that you felt you received friendly service from our team at Waste Removal USA. If you need anything at all, please do not hesitate to contact us, and we will be happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Mason has been great

Mason has been great, and will use again in three weeks

February 10, 2026
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Reply from Waste Removal USA

Rick - thank you for leaving a fantastic, 5-star review based on your recent experience with Mason! We truly appreciate the opportunity to earn your business, and if you need anything at all or have questions about your dumpster rental, please do not hesitate to contact Mason at your earliest convenience. - WRUSA Team

Rated 5 out of 5 stars

Easy to deal with!

Amber was incredibly helpful and easy to deal with, great pricing!

February 11, 2026
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a wonderful, 5-star review based on your recent interaction with Amber! We are so glad that we were able to help you find the right dumpster for your needs and that you loved the price you received. If you require anything at all or have questions, please do not wait to reach out to Amber or one of our team members, and we will be glad to assist you. - WRUSA Team

Rated 5 out of 5 stars

Lauren was amazing and so helpful

Lauren was amazing and so helpful! Her follow up was impeccable and her attention to detail was the best.

February 11, 2026
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a fantastic, 5-star review based on your recent interaction with Lauren! We are so glad to learn that you loved the customer service you received from our team. If you need assistance or have any questions about your roll-off rental, please do not hesitate to contact us, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Lauren she was really helpful and nice…

Lauren she was really helpful and nice I would definitely use this place again.

February 11, 2026
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Reply from Waste Removal USA

Hi, Raz - thank you for taking the time to leave an excellent review based on your recent experience with Lauren! We are thrilled to know that you felt you received top-notch dumpster rental services from our team at Waste Removal USA. Please reach out if you need anything at all, and we look forward to earning your business again. - WRUSA Team

Rated 5 out of 5 stars

Jacob was great at setting up the…

Jacob was great at setting up the delivery, the delivery driver was great at communicating the delivery.

February 10, 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a 5-star review based on your recent experience with Jacob! We are so glad to know that you felt completely satisfied with your dumpster rental service from Waste Removal USA. If you have questions or need any assistance at all, please know that Jacob or one of our team members is just a phone call away, ready to help. - WRUSA Team

Rated 5 out of 5 stars

These people are just so easy to deal…

These people are just so easy to deal with they if you have a request they say yes and then they execute every time perfection every time I throw something away and make trash I'm just excited to be doing it with these people

February 3, 2026
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave such a wonderful 5-star review! We’re thrilled to hear that you love the service you receive and that we make the dumpster rental process easy. If you ever need anything, please know our team is always just a call away and ready to help. - WRUSA Team

Rated 4 out of 5 stars

after delivery everything great

after delivery everything was as promised. good job. I will call again if I need one in the future

February 3, 2026
Unprompted review
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Reply from Waste Removal USA

Hi, Jessie - thank you for your review of our dumpster rental services! We are grateful for the opportunity to earn your business, and please reach out if you need our services again in the future. - WRUSA Team

Rated 5 out of 5 stars

Great experience with Waste Removal…

Great experience with Waste Removal USA! Sophie was very helpful and made everything easy from start to finish.

February 6, 2026
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Reply from Waste Removal USA

Isaac - thank you so much for your fantastic, 5-star review based on your recent experience with Sophie! We are so glad to hear that you felt the dumpster rental process was easy with our team at Waste Removal USA. If you need anything at all, please do not hesitate to contact Sophie or one of our team members, and we will be happy to assist you. We appreciate the opportunity to earn your business. - WRUSA Team

Rated 2 out of 5 stars

Company did not timely remove its dumpster!

This company left their dumpster on my property for an entire extra week. When I called to insist they come get it, they agreed to give me a $50 refund but they never did. Then they actually charged me for overage even though I could not control whether passersby placed items in the dumpster after they failed to come get it in a timely manner. When I called to request the promised $50 refund and reversal of the overage (less than $20), they said they would investigate and call back but never did and never provided the refund.

November 29, 2025
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Reply from Waste Removal USA

Hi Kim! We appreciate your candid feedback and thank you so much for taking a few minutes to speak with Ben today to get this resolved.

Once we verified everything with the other phone number you had used, we are now issuing the refund, and a check will be in the main to compensate you for the inconvenience as discussed previously.

Thank you for the opportunity to earn your business and please feel free to reach out with anything further. - WRUSA Team

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