Waste Removal USA Reviews 

1,237
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and customer service for being exceptionally helpful, professional, and knowledgeable, often going above and beyond to ensure a smooth process. Many people appreciate the ease and efficiency of the overall service, from initial scheduling to the prompt delivery and accurate placement of dumpsters exactly where needed. Reviewers frequently highlight the competitive and transparent pricing, noting good value and no hidden fees, which sets them apart from other providers. However, some customers also noted issues with delivery times, experiencing delays or dumpsters not arriving as scheduled.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, friendliness, and... See more

Service

Customers consistently note positive experiences with service, praising the responsiveness, promptness, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and professionalism... See more

Delivery service

Customers had positive experiences with delivery service, noting that dumpsters were delivered in a timely... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices reasonable, fair, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For starters they probably have some of the most competitive prices around and Amber is simply the greatest all around (congrats on promotion) Mr. Jackson is the male version of Amber he's easy to wor... See more

Company replied

Rated 5 out of 5 stars

I ordered a dumpster and had a mix up with the home owner. Heather handled my original order and was super professional and helpful. Jason handled the cancellation promptly and did a great job trying... See more

Company replied

Rated 5 out of 5 stars

Every person I dealt with was VERY friendly and accommodating. Good cheerful customer service is RARE! The prices are reasonable and the whole transaction was super easy! We extended our rental by... See more

Company replied

Rated 5 out of 5 stars

Waste Removal USA is redefining this industry. The level of care that their account executives take to ensure a smooth process is amazing. Currently working on a home remodel I had the pleasure of w... See more

Company replied


Company details

  1. #3 of 10 best companies in Waste Management Service
  2. #3 of 5 best companies in Construction Equipment Supplier
  3. #5 of 13 best companies in Equipment Supplier

About Waste Removal USA

Written by the company


At Waste Removal USA our focus is you. We feel that by doing this you can focus on receiving the best customer service possible. This model has allowed us to rent thousands of dumpsters and roll-off containers to happy customers just like you. We can have your dumpster delivered and picked up on your schedule so you can finish your project on time. Why chance something with the rest when you can deal with the best!

Dumpster Types

Residential
Construction
Yard Waste
Concrete
Roofing

Waste Removal USA offers roll-off dumpsters that make any residential & commercial renovation, cleaning, and demolition jobs easy. We make it fast and simple to rent a roll-off dumpster for your home or business for any size project. Dumpsters can be delivered the same or the next day if needed. Waste Removal USA offers service in many parts of the United States, so make sure to check our local service areas.

Dumpster Sizes

10 Yard
15 Yard
20 Yard
30 Yard
40 Yard

When you call one of our specialists, they will take the time to listen to your needs and help guide you to the right container for your job. Our goal is to ensure a pleasant experience from beginning to end. As a result, we also have longer rental periods so you do not have to rush to get your project completed. Many of our weekend warriors choose us to provide a dumpster for their project and they feel more comfortable knowing that we are putting them first.

Some common jobs for dumpster rentals include, but are not limited to, basement/garage cleanup, tree debris, driveway replacement, roof replacement, flooring replacement, pool building, fencing, retaining walls, home renovations, and new construction.

Regardless of how small or large your project is, we are here to help. We have multiple dumpster sizes available to rent. Give us a call or get a quote online today – our team of customer service specialists are standing by to serve you!

Waste Removal USA

Written by the company

Customer-First Dumpster Rentals
We provide temporary dumpster rentals across the United States for commercial and residential waste removal projects. Our team delivers roll-off dumpsters the same day and the next day for construction clean up, home clutter clean up, and other types of trash removal projects. We offer dumpster rentals in a variety of sizes to fit your specific needs. Whether you need a large dumpster to keep your construction site clean or you just need a small dumpster rental for spring cleaning, we've got you covered. When you rent a dumpster from Waste Removal USA, you get professional service, fast delivery, and the most affordable rental rates on the market.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,237)

155 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The agent was friendly and informative

The agent was friendly and informative. He made the sign-up process easy.

November 11, 2025
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Reply from Waste Removal USA

Hi, Frank - thank you for your fantastic, 5-star review of our dumpster rental services! We are so glad that you felt your experience was friendly, informative, and easy. If you have any questions or require assistance, please do not hesitate to reach out, and we will be more than happy to help. - WRUSA Team

Rated 5 out of 5 stars

Great experience

Tim Patterson was professional and patient. He explained all details of rental, delivery, and pick up. The delivery and pick up were seamless. Everyone I dealt with was polite and the contract was thorough and easy to understand.

September 30, 2025
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Reply from Waste Removal USA

Hi, Leslie - thank you for taking the time to leave a 5-star review based on your recent experience with Tim! We are so glad to learn that you had a seamless dumpster rental experience with our team at Waste Removal USA. If you need anything at all, please do not hesitate to contact Tim or one of our team members. We appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Great price.

October 30, 2025
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Reply from Waste Removal USA

Jennifer - thank you so much for your 5-star review and your recommendation! We are so glad to know that you loved your dumpster rental price. If you require any assistance at all, please do not hesitate to contact us, and we will be more than happy to help. - WRUSA Team

Rated 5 out of 5 stars

Tim was very helpful and is a great…

Tim was very helpful and is a great asset to your company. Would recommend your business to anyone looking for the service you provide.

November 5, 2025
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Reply from Waste Removal USA

Hi, Beth - thank you for taking the time to leave a 5-star review based on your recent experience with Tim! We truly appreciate your recommending our dumpster rental services to others. If you have any questions at all, please do not wait to contact Tim or one of our team members, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Heather was very professional

Heather was very professional, polite, knowledgeable
and was very helpful. Would definitely recommend.

October 29, 2025
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Reply from Waste Removal USA

Tonaud - thank you so much for your 5-star review based on your great experience with Heather! We are so glad we were able to help you find the perfect dumpster for the job, and we truly appreciate you recommending us to others. If you have questions or need any help, please do not hesitate to contact Heather or one of our team members, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Great communication and support

Great communication and support. Called within 15 minutes of my estimate request. Gave an update on drop-off and pick-up dates.

October 21, 2025
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Reply from Waste Removal USA

Matthew - thank you for taking the time to leave a fantastic, 5-star review! We are so glad to know that you felt you received top-notch communication and support from our team at Waste Removal USA. If you need any assistance or have additional questions about your roll-off rental, please do not hesitate to give us a call. - WRUSA Team

Rated 5 out of 5 stars

Customer Service was awesome.

Customer Service was awesome.

October 22, 2025
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Reply from Waste Removal USA

Hi, John - thank you so much for your fantastic, 5-star review of our customer service! Reviews like yours truly mean a lot to us because we pride ourselves on providing the best customer service in the roll-off industry. We appreciate the opportunity to earn your business, and please reach out if you need anything at all. - WRUSA Team

Rated 5 out of 5 stars

Waste Removal USA is redefining this…

Waste Removal USA is redefining this industry. The level of care that their account executives take to ensure a smooth process is amazing. Currently working on a home remodel I had the pleasure of working with one of their Atlanta reps and was blown away. In just 24 hours the dumpster was there and placed exactly where i needed it! Highly recommend to both small guys like my self and those who needs 500+ dumpsters a year.

October 20, 2025
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Reply from Waste Removal USA

William - thank you for taking the time to write such a wonderful review of our dumpster rental services! We take great pride in providing unbeatable customer service, so reviews like yours mean a lot to our team. We are so glad to know that you felt taken care of throughout the entire process, and we truly appreciate you recommending us to others. We are grateful for the opportunity to earn your business, and please do not hesitate to contact us if you need anything at all. - WRUSA Team

Rated 5 out of 5 stars

The right company, the right price.

What made our experience great was the response time we had with Ricardo. I emailed and within seconds had a response. The price was good and we were satisfied with the service thus far. Other companies made us wait for a quote...out of 4 this was the one no doubt. We are seniors and this makes our downsizing job easier. Our regular garbage pickup could not even match this. We are satisfied that we found the proper company to help us remedy our job.

October 15, 2025
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Reply from Waste Removal USA

Maggie - thank you for taking the time to leave a wonderful review based on your recent experience with Ricardo! We are so pleased to hear that you felt your experience with Waste Removal USA was efficient, affordable, and that you received the customer service that you deserve. We truly appreciate you choosing us as your dedicated roll-off dumpster provider. If you have any questions or require assistance, please do not hesitate to contact Ricardo or one of our team members, and we will be more than happy to help. - WRUSA Team

Rated 5 out of 5 stars

Ricardo

Ricardo was extremely helpful on my tight deadline to find an affordable dumpster rental! Thank you sir!

October 15, 2025
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Reply from Waste Removal USA

Hi, Jake - thank you for your fantastic, 5-star review based on your positive interaction with Ricardo! We are so glad that you felt you received helpful and affordable service from our team. If you have additional questions, please do not wait to contact Ricardo or one of our team members, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

I was in contact with Aubrey and he was…

I was in contact with Aubrey and he was very helpful with the whole process.

October 9, 2025
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Reply from Waste Removal USA

Dianny - thank you so much for your 5-star review based on your recent experience with Aubrey! We appreciate the opportunity to earn your business, and if you have any questions about your roll-off dumpster, please do not hesitate to contact us. - WRUSA Team

Rated 5 out of 5 stars

Great customer service from Jeffery he…

Great customer service from Jeffery he was excellent. He explained in detail and also very helpful and informative I really appreciate him.

October 6, 2025
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Reply from Waste Removal USA

Hi, Jennifer - thank you so much for your 5-star review based on your recent experience with Jeffrey! We are so glad that you felt the dumpster rental process was explained in detail and that we were able to help. If you have additional questions or need any assistance at all, please know that Jeffrey or one of our team members is just a phone call away. - WRUSA Team

Rated 5 out of 5 stars
Waste Removal USA logo

Reply from Waste Removal USA

Alan - thank you for taking the time to leave a 5-star review based on your recent experience with Amber! We appreciate the opportunity to earn your business, and please do not hesitate to contact Amber or one of our team members if you require any assistance. - WRUSA Team

Rated 5 out of 5 stars

Excellent Customer Service

Customer Service rep Jeffery was very helpful, polite and thorough. His assistance caused our project planning to flow smooth and we are grateful.

September 19, 2025
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Reply from Waste Removal USA

Hi! Thank you so much for taking the time to leave a 5-star review based on your positive experience with Jeffrey! We are so glad to know that we were able to help you find the perfect dumpster for your upcoming project. If you have other questions or need anything at all, please do not hesitate to contact us, and we will be more than happy to assist you. We are grateful for the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Great experience in Navarre!!!

Your company is very easy to work with and Bryan is exceptional like he made sure we had everything in place. He made sure that we could get it the day we needed and then he even worked with us on Pick Up day because we don’t need the seven days! Love it when it is just black-and-white business and I appreciate it so much great job !!

September 29, 2025
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Reply from Waste Removal USA

Hi! Thank you so much for taking the time to leave a 5-star review based on your recent experience with Brian! We are so glad that we were able to help you get the right dumpster rental for your needs and that you felt completely satisfied with the service you received from beginning to end. We truly appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

The gentleman that helped me was super…

The gentleman that helped me was super nice and super helpful !!!

September 22, 2025
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Reply from Waste Removal USA

Hi! Thank you for leaving a 5-star review! We are so glad to know that you felt you had a pleasant dumpster rental experience with our team - we are so happy we could help! If you have any other questions, please do not hesitate to reach out, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Good product delivered quickly and…

Good product delivered quickly and professionally.
Great communication and information via emails keeping us up to date and informed. Fast professional pick up as promised.

September 16, 2025
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Reply from Waste Removal USA

Edwin - thank you for your amazing, 5-star review of our dumpster rental services! Reviews like yours mean a lot to our team, as we pride ourselves on overcommunication, efficiency, and professionalism. If you need anything at all, please do not wait to reach out to us, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Driver/ delivery went great

Driver/ delivery went great. Very professional and just took a second drop it and left. Very polite and knowledgeable

September 24, 2025
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Reply from Waste Removal USA

Hi, Rita - thank you for taking the time to leave an excellent review for our team! We are so glad to hear that you felt your dumpster rental service from Waste Removal USA was a 5-star experience. If you have any other questions or need assistance, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Mason has been great!!!

Mason has been great!!!

September 15, 2025
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Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review based on your great experience with Mason! If you ever have questions or need assistance, please know that Mason is just a phone call away, ready to help. - WRUSA Team

Rated 5 out of 5 stars

They did a great job

They did a great job! Very nice and easy to work with.

September 18, 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for your excellent, 5-star review of our dumpster rental services! We are so glad to hear that you had a great experience with Waste Removal USA. If you need additional assistance or have any questions, please know that one of our team members is just a phone call away. - WRUSA Team

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