RECEIVED ABUSE BECAUSE I WOULD NOT GIVE MY WATCH WITHOUT PAYMENT TO THESE LOT. DO NOT DEAL WITH THIS COMPANY. THEY TALK ABOUT OPENING MULTIPLE ‘boutiques’ BUT THEY DO NOT EVEN HAVE ONE. LOOK UP... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
RECEIVED ABUSE BECAUSE I WOULD NOT GIVE MY WATCH WITHOUT PAYMENT TO THESE LOT. DO NOT DEAL WITH THIS COMPANY. THEY TALK ABOUT OPENING MULTIPLE ‘boutiques’ BUT THEY DO NOT EVEN HAVE ONE. LOOK UP... See more
Company replied
Strange phone call at the end. Simon asked me what I wanted and I told him what I had been offered. He very patronisingly and rudely told me I needed to stop what I was doing and get in my car and go... See more
Company replied
Thanks to Simon for his very professional manner and can only highly recommend Watchbrokers when selling expensive watches. Simon made the experience easy and trustworthy for such high value items. T... See more
This company is an example of customer service at its best. First phone contact, no hard sell or haggling,( indeed at one point advice re keeping he watch as value will increase !) Once price was agre... See more
Information provided by various external sources
Specialising in Rolex, Patek Philippe and other quality watch brands such as Audemars Piguet and Omega, we source high quality watches worldwide and offer them to our customers with as much as 50% discount off high street retail prices.
Hatton Garden, London, United Kingdom
Very impressed with the service I experienced with Watch Brokers . From the Valuation of our watches to the collection and settlement of the sale everything went like clockwork !!!! I would highly recommend all involved in this Team Simon , Neil and Billy thanks very much I appreciate your service Kind regards Helen Devine
The whole experience with the team at watchbrokers was a pleasure from start to finish all very professional and knowledgeable
The price they gave me for my Rolex was the best Simon,William and Nick thank you
Contacted Watch Brokers to sell my Rolex Submariner .This is the only company that did not ask me to send my watch.On receiving it they will indicate that a service or polish is required, at your cost.
Do not go anywhere else .I spoke to Simon who asked me to send photos of the watch and documents.The next day he made me an offer ,which I was pleased with.
The following day he travelled from London to view my watch .
Having checked he asked me to confirm that I was happy to sell.There was no intention to change the agreed price.I gave him my bank details and he made a direct transferJust over 1 hour later the money was in my account.
First class service and thank you Simon
I was looking for a particular watch and Watch Brokers managed to source the watch and at a very good price. Highly recommend very nice guy and easy to deal with.
I contacted Watch Brokers to sell my Rolex and right from the start Simon was helpful and diligent in making sure I had all the documentation together before making me a very good offer. When his colleague came to collect the watch he was on time, courteous and wearing gloves and a face covering which was comforting. Payment was electronic and quick. Would definitely recommend dealing with this company.
Watchbrokers were an absolute pleasure to deal with! - a quick Google and they were easily found. I received a quick response to my enquiry and Nick was extremely helpful and fair. I had values in mind for the watches and he was able to offer me very close to what I was looking for. Given the market value of the watches, I felt it was a good price to pay me for them and collection of the watches was arranged from my home within days of agreeing to sell.
Nick’s colleague came to my house and inspected the watches. Following some quick checks and confirmation that they were as described, the funds were then transferred directly to my bank account within the hour.
I would thoroughly recommend Watchbrokers to anyone looking to sell their watch or indeed purchase one. Thankyou for providing me with such a great service.
Had my Rolex purchased from them last week from Simon.
These guys give a fair price good honest dealers who know there watches.
Many thanks
Wow, what a great service from start to finish. Got a quote for my Rolex Deepsea on Friday afternoon from Nick, The quote was better than Watchmaster and Watchfinder and other London dealers who specialise in high end luxury watches. Simon came out to my home address this morning was on time and didn’t waste any time checking the watch over. Once the watch was verified for Authentication the money was in our account with in 5 min. Simon was brilliant and instantly made me and my wife feel at ease. Very professional service, no hassle and they do everything for you and nothing less. Everything was done with in 24 hours
Great experience very professional, went above and beyond to help source my required timepiece at an unbelievably price. Highly recommend
Absolutely made up with my watch. Couldn’t have asked for better service, excellent response and very prompt professional delivery. Would highly recommend Thanks.
Highly recommended, as a first time ltd. edition piece buyer they made the whole process comfortable and gave me confidence throughout; from sourcing to delivery and payment. The item was couriered to me and packaged perfectly. They are very discreet, a necessity for myself as the piece was a surprise birthday present. Thanks goes to Nick and the team, we will be using them again in the future.
First class service, deal was done over the phone, picked up from my house after it was checked & payment was in my account. Everyone I spoke to were very nice people & would recommend to anyone. Thanks again
Exceptional service. Highly recommended. Smooth easy transaction from beginning to end. Totally trustworthy buyer / seller. Will definitely be using you again. Thanks so much for your help.
Brilliant service and no hassle. Both nick and Michael were extremely friendly and made the transaction stress free.
Wouldn’t recommend anyone else!
After some initial confusion with my watch I subsequently received a call from Nick the Founder / MD who took the time to listen to me and proposed a solution that was fantastic and I was very pleased with. We agreed a price there and then that I was very happy with and thought was very fair and the very next day someone from WB turned up to collect it totally hassle free. The same day I was also paid directly by bank transfer.
I will 100% be buying another watch from them and they will be the first (and I expect perhaps only!) company I call in future when I want to sell another of my watches. Thanks Nick and WB for your phenomenal customer obsessed service.
They were very easy to deal with, professional from start to finish with a very fair offer.
Simon was helpful and his colleague Billy who collected the watch was the same.
I would definitely recommend and would certainly use them again.
Thank you, Nick, and especially Billy. I can thoroughly endorse "Watch Brokers", No hassle sale from start to finish. I was given what I wanted for my Rolex the whole deal took just a few hours with money transferred to my bank before Billy left with the watch. Thanks, guys, Frank.
Could not fault the communication and service from Nick - would highly recommend and would use again
Brilliant service , rang me up and offered me a great quote . Turned up too house checked the watch and did not mess me around with the price as others did .
Transferred the money into my account and left. No hassle , really friendly and professional guys . Took all the hassle out of selling my Rolex .
Would definitely recommend them . Nice guys . Mike
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.