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Rated 5 out of 5 stars

FIVE ***** SERVICE. Extremely pleased with their service, just purchased the latest Casio Frogman watch from them and it was well packaged and delivered quickly - the watch is really great too. I acci... See more

Rated 5 out of 5 stars

Ordered an OceanX Sharkmaster 1000 four days ago and just got it delivered a moment ago. Although the communication has initially been a little bumpy, the delivery was speedy in the end and the item... See more

Rated 5 out of 5 stars

I purchased a Casio G-Shock, having not used Watchia.com before. I have to say the service from start to finish has been truly exceptional. The watch was at least £15.00 cheaper than the next cheapest... See more

Rated 2 out of 5 stars

Initial order came very quickly and the watch was of good quality. However - after sending the watch straight back in April, the refund did not come through until September despite continuous chasing.... See more

Company replied

Company details

  1. Watch Store

About Watchia

Information provided by various external sources

Watchia.com er udpeget af samtlige mærker til at være deres autoriserede forhandler i Danmark. Det vil sige, at alle ure du finder her på Watchia.com er 100% originale og kommer med gyldig dansk garanti samt officiel service fra det pågældende mærke.

Contact info

3.5

Average

TrustScore 3.5 out of 5

372 reviews

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Rated 5 out of 5 stars

Very pleased

First time of using the site and slightly nervous because it was coming from abroad and the really good price of the watch. But I needn’t of worried. Got my watch in 6 days, exactly as described. Very pleased and would definitely use again.

April 30, 2020
Unprompted review
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Rated 4 out of 5 stars

Good service.

Good service.

My watch arrived within a week.

Great looking watching, came in pristine condition

April 6, 2020
Unprompted review
Rated 1 out of 5 stars

Refused a refund

I bought a Tissot watch for my husband's Christmas present. He tried it on Christmas Day, but the style did not suit, so he packaged it back up immediately and sent it back. Watchia insisted the watch was damaged (how? He wore it for less than 5 minutes), and refused a refund. They are now charging us £26 to get the watch returned to us. DO NOT BUY FROM THIS SITE! Terrible customer service.

NB - we now have the watch returned to us (costing us £40 postage) and there are NO SCRATCHES or damage of any sort.

January 16, 2020
Unprompted review
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Reply from Watchia

Hi Deborah,

We're sorry with your bad experience.

But you have to understand the situation when we get a product back with scratches, we can't sell it as a new product. It is the last situation we want to have, and that is the reason we protect the watches with bubble wrap even inside the Tissot box.

We're sorry that it ended like this, but we can't give full refund on products that are returned damaged.

Rated 1 out of 5 stars

Don't buy anything from them if you are…

Don't buy anything from them abroad if you don't want to lose your money! If you need to return the product, you will pay for sending but don't get any guarantee that the package will arrive and you get money refund! They don't have return agreement with shipping companies like normal online shop should have and in case you return the watch, you will do it 100% at your own risk and expence, besides sending back is not cheap (depending on country, I've paid 30 euros). They send me the watch using PostNord - their national shipping operator. But as I've been told by PostNord representative here in Finland this operator doesn't provide services for persons, only for companies, at least here. They said "Sorry, but it's impossible to send the package back", meaning sending as private person via the same provider (PostNord) which would be the best way to make sure appropriate delivering. When you use different postal company in returning parcels the major problem is that you cannot be sure if the parcel arrives directly to receiver because different operator in you country doesn't necessary operate in other countries directly but obviously uses local postal services. Danish smaller shipping companies are working on "take-money-do-less"-basis. So my parcel was thrown by some "Bring"-named company somewhere into the authomated post box where it supposed to wait for pick up! This is nonsense! Naturally no one comes to take the package out of box because receiver is not a person but company and thus the parcel returns back if even returns.

October 6, 2019
Unprompted review
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Reply from Watchia

Hi Helena,

We're sorry to hear about your bad experience, but we can't afford to cover return shipping as some really big e-commerce companies do.

We don't hide that we're are a danish company, and in case of a return or exchange it can be a bit expensive for a return if you don't know how to find cheap shipping.

We're working on a return shipping solution, so it will be cheaper for foreign customers to return or exchange, and hope to have one ready soon.

Rated 5 out of 5 stars

Casio Edifice EQB501 TRC 1AER

Casio Edifice EQB501 TRC 1AER. I was looking for this very rare Edifice watch and found Watchia had one in stock. Order placed and the watch arrived 4 days later via UPS. Until this point I had never heard of Watchia and was rather skeptical about ordering a watch from a company in Denmark I'd never heard of before, having checked Trust Pilot for reviews I was pleased to see there were many good reviews and I proceeded with the order. I was impressed with the level of communication and the level of packaging used. Absolutely no issues with the watch, it's beautiful, well made and I'm extremely pleased to have been able to get my hands on such a rare time piece. As far as I can see there is one available on Amazon at an extremely exaggerated price. So all in all I'm very happy to have found Watchia and would recommend them to anyone in the UK looking to buy from them. I'll certainly consider uing them again in the future. Thanks Watchia !!

November 27, 2018
Unprompted review
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Rated 5 out of 5 stars

Very good service

Very good service. I ordered a g-shock from them and it came quickly with all the correct packaging etc in perfect condition. They sent emails tracking the parcels process.They even sent me an email to warn that the post terminal my package would go through was slow and it might be delayed, it wasn't fortunately and I got it in three days.

June 20, 2018
Unprompted review
Rated 5 out of 5 stars

*** FIVE STAR SERVICE ***

FIVE ***** SERVICE. Extremely pleased with their service, just purchased the latest Casio Frogman watch from them and it was well packaged and delivered quickly - the watch is really great too. I accidentally paid twice (as I thought that the first payment attempt had timed out during the security verification process) and was promptly refunded when I pointed this out. 100% reliable and trustworthy site with very keen pricing. HIGHLY RECOMMENDED.

April 24, 2018
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Rated 5 out of 5 stars

Thumbs up!

Ordered a watch. Very happy with shipping and customer service. Excellent prices.

March 31, 2016
Unprompted review
Rated 5 out of 5 stars

Tissot Le Locle Automatic T41.1.423.53

Great service, great price and a superb watch!
Having searched the internet for the best price and new to Watchia I was initially suspicious of the highly competitive price and free delivery. But no fear, the watch arrived on time and in perfect condition.
I recommend this company and now know where to purchase my future watch from.

March 8, 2016
Unprompted review
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