WatchWarehouse.com Reviews 445

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the excellent prices, often finding them unbeatable compared to other retailers, and appreciate the wide selection of products available. The quality of the products, particularly watches, is frequently highlighted as brand new, authentic, and in perfect working condition, meeting or exceeding expectations. Reviewers also praise the fast and efficient delivery service, with many orders arriving promptly and well-packaged, ensuring items are protected during transit. However, some customers experienced issues with delivery times, noting that while free two-day shipping was offered, packages sometimes took longer to arrive, occasionally due to FedEx's signature requirement or inaccurate tracking updates. A few other people also felt that the product received did not match the description, such as a watch with silver hands instead of black, or a battery that did not hold a charge.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast shipping, with many... See more

Price

Customers had positive experiences with price, consistently reporting that they found the best deals and... See more

Quality

Consumers find quality to be positive, with many reviewers stating that products arrived exactly as... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I saw this watch on a friend’s wrist and knew that I had to have one. After a thorough online search, I discovered it at WatchWarehouse, complete with a detailed description and specifics, availabilit... See more

Rated 5 out of 5 stars

I noticed this watch on the wrist of someone I know and became completely obsessed with owning one just like it. After perusing numerous online websites, I found what I was in search of and at an exce... See more

Rated 5 out of 5 stars

Watchwarehouse provides the latest luxury watches at the best prices! Best value for your money. I received my purchase via Fedex without any issues. I will purchase from WW again in the future wit... See more

Rated 5 out of 5 stars

I was making my first watch purchase. I was scared to use other sites because I didn't want a knock-off. I also didn't want to pay what the manufacturer was asking. So I was very happy to see good pr... See more


Company details

  1. Watch Store

Written by the company

Shop WatchWarehouse.com for Top Name Brand Authentic Watches on SALE & at the best discount prices anywhere Online Guaranteed!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

445 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very smooth transaction

My Godson is graduating from high-school. We have decided to get him a Longines as a graduation gift. The choice of watches is excellent and the prices are better than any other site we looked at. The process of purchasing the watch was easy. Delivery was prompt.

February 1, 2026
Unprompted review
Rated 2 out of 5 stars

Easy Ordering Terrible Communication and Shipping FedEx

Ordering was easy - package still hasn’t arrived and 2-3 day shipping was promised when ordered. FedEx updates are inaccurate and the package must be signed for (inaccurate updates are unacceptable in this situation)

February 4, 2026
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Hello, very sorry for the delay with your package. The national weather emergency with the storm across the US caused many Fedex hubs to become inoperable, packages were put behind by nearly a week with over 4,000 planes unable to depart. We're doing all that we can to get these packages to their final destinations but unfortuantely we have limited control over this situation. We're issuing another trace request with Fedex to hopefully get this package moving. If you continue to have issues please contact us. Thank you for choosing to do business with Watch Warehouse and very, very sorry for the delay.

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Rated 5 out of 5 stars

Very Pleased

I received my watch as advertised. I had to call to check on the shipment due to a bad storm delaying deliveries, and they were very helpful. I would recommend them and will buy from them again.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

First Watch, Great Experience

This was my first time buying a luxury watch. The process was smooth. We were hit with a bad winter storm that delayed the shipping by a day. But, I was alerted about the delay and once everything thawed out it showed up the next day.

January 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent!

Shipped very fast, excellent product. Very happy with my purchase!

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Superb transaction!

Best price around on the Longines Hydroconquest I could find. Two day delivery, perfect new condition and just a seamless AAA transaction! Greatly appreciated.

January 12, 2026
Unprompted review
Rated 4 out of 5 stars

So Far So Good (Mostly)

The watch I received was carefully protected in numerous ways, and was delivered with a signature required. It's all I hoped it would be. I am hoping that trading out the WW warranty for the manufactuerer's warranty is going to be a good decision on my part. The 4-star rating was due to the fact that WW asked me what my wrist size was, and I have no indication that they tried to make it a size 7. I had to spend $25 getting a jewelry store to remove four links. Why even ask me if you're not going to do it?

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

This is my first luxury watch purchase

This is my first luxury watch purchase. I have been looking to compare different options and prices and after a month of looking finally decided to purchase the Tissot T 127 407 1605101. I am very pleased with my decision. I am a retired toolmaker used to holding precision tolerances and this watch is a reminder to me of what I was capable of doing.

January 21, 2026
Unprompted review
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Rated 5 out of 5 stars

I just bought this watch and everything…

I just bought this watch and everything is great with it . Except it’s not running..Do I need to change the battery on , being Brand new ? Please advise

January 22, 2026
Unprompted review
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Reply from WatchWarehouse.com

Hello, if you have any questions pertaining to your order please just reach out to us at 213 622 8200 or send us an email at info@watchwarehouse.com and someone can assist you.

Rated 2 out of 5 stars

I ordered watch with BLACK hands but it…

I ordered watch with BLACK hands but it came with silver hands. Hard tp read for me. I could not pull the side button out set the watch. I did not want to force it so I have to return it. I was excited to receive it but very disappointed in the watch that came.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Painless

Genuie product at an excellent price...Painless

January 21, 2026
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Thanks for the great review, enjoy your new item!

Rated 5 out of 5 stars

I received a great watch

I received a great watch, a BREITLING Navitimer, at a very good price. The shipment arrived quickly and well packaged. I am very happy with the quality and the service.

January 18, 2026
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Beautiful watch and it was a pleasure doing business with you. If you need anything at all don't hesitate to reach out.

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Rated 5 out of 5 stars

High quality products

High quality products, extremely fast shipping (delivered a day early) and straight-forward checkout. Thank you!!!

January 15, 2026
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Thanks so much for the positive review. We appreciate your business, if you ever need anything just give us a call!

Rated 5 out of 5 stars

Reliable experience

Reliable experience. My watch is beautiful.

January 17, 2026
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Enjoy your new watch. Thank you so much for choosing Watch Warehouse

Rated 5 out of 5 stars

Great watch and great communication

Great watch and great communication! Excellent seller! Would definitely buy from again.

January 16, 2026
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Rafael, so glad to hear you had a positive experience. Thank you for your business and let us know if you ever need anything

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