This is a person review for Helen Boyman from the Property Management Team at the Fleet Office. Helen has always provided an outstanding service with kindness and patience, as well as a high level of... See more
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For my recent house purchase Waterfords Estate Agents in Fleet provided a great service from start to finish. They were proactive, professional and nothing was too much trouble. My particular thanks g... See more
Great service and value for money from Waterfords. Our house sale fell through and Henry had another 7 potential buyers lined up on the next Saturday. Then 2 offers followed one of which was £20k over... See more
Company replied
I would just like to thank Terry & Darren for selling my property in record time! Amazing! Unfortunately a previous agent let me down with my sale & in order to secure my onward purchase I needed a... See more
Company details
Written by the company
When it comes to moving home, you deserve the best estate agent. We have been successfully pairing property and people since 1995. Trust really matters to us as an independent estate agent. We pride ourselves on providing good old-fashioned customer service as well as the latest tools in marketing and technology to provide you with the best experience. Our commitment to our customers means that we have a 5* Trustpilot rating from over 1000 happy homeowners, buyers, landlords and tenants.
Contact info
Waterfords Customer Services, 90 Park Street, GU15 3NY, Camberley, United Kingdom
- 01252 786062
- headoffice@waterfords.co.uk
- waterfords.co.uk
4.7
Excellent
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Rob Hawkins is a star!
Just want to thank Waterfords Fleet lettings, Rob Hawkins is a star! he always goes above and beyond, his communication is punctual and his advise is always professional.
November 1, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Kind Regards,
Sam Charlton
Lettings Director
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Very pleased with the experience and…
Very pleased with the experience and service from Josh Mills, professional and helpful
October 22, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Kind Regards,
Sam Charlton
Lettings Director
Sandra at Waterfords Estate Agents
Sandra at Waterfords Estate Agents, Camberley, has been very helpful and very pleasant to deal with in my search for a suitable property. I would not hesitate to recommend her to anyone.
October 25, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us such a great review. Do let us know if there's anything else we can help you with.
Kind Regards,
Darren Collman
Surrey Area Manager
No words can express
No words can express how impressed we are at how quickly and efficiently Oliver Manning at the Fleet office has been in selling our house
Not only in selling but in keeping us informed every step and stopping us panicking .
All done in one week from start of sale to sold and helping with our new purchase
I would recommend him to anyone
I hope you carry on the excellent work.
Derek Farnborough
October 25, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us such a great review. Do let us know if there's anything else we can help you with.
Kind Regards,
Ben Baker
Hampshire Area Manager
After I decided to use Waterfords for…selling retirement flat
After I decided to use Waterfords for the sale of our Refurbished Retirement Flat ,I was put in the very professional hands of Oliver Manning .
Oliver understood this bespoke market and found a buyer within few weeks at full asking price ,
Communication was fault less and a completed chain was soon in place with our buyer etc .
I would highly reccomend using Waterfords and Olliver and the team .
A Gregg
October 25, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us such a great review. Do let us know if there's anything else we can help you with.
Kind Regards,
Ben Baker
Hampshire Area Manager
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Happy moment
It was great and fantastic getting an offer letter within a two days of viewing. Thank you Oliver Manning for your help.Highly appreciated. Thank you so much.
October 25, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us such a great review. Do let us know if there's anything else we can help you with.
Kind Regards,
Ben Baker
Hampshire Area Manager
A difficult situation arose for me as…
A difficult situation arose for me as Landlord and for Rob Hawkins of Waterfords when my tenant after only 3 weeks occupancy needed to leave. Prospective viewings were made difficult to arrange due to lack of co-operation from the tenant, but Rob and his team held on with dogged determination until a new tenant was found. Throughout I was reassured and kept informed of progress in a very difficult situation and I highly recommend Rob Hawkins and his team.
July 22, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Kind Regards,
Sam Charlton
Lettings Director
My flat has been let through Waterfords for the last 20 years approx. They have performed consistently well throughout that time. My main contact is Fiona who is extremely helpful.
Having Waterfords manage my rental property makes life easier and I have every confidence in them.
October 20, 2022
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Kind Regards,
Sam Charlton
Lettings Director
Thank you for the good service
Thank you - I have regularly received very courteous, prompt and efficient help with inquiries with the Waterfords team. The communications are clear, timely and accurate - Thank you for the good service.
October 17, 2022
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with Fiona and the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Kind Regards,
Sam Charlton
Lettings Director
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Matt Blackman / Alex Singadia
I have been dealing with Waterfords for more than 18 months now and Matt & Alex have been and always are superb !! great service, fast and always in touch !
October 1, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Kind Regards,
Sam Charlton
Lettings Director
Matthew is a very helpful chap for us
Matthew is a very helpful chap for us , we have been with Waterford's for many years as have my mother and in laws with all our rental properties and find them to be very good.
October 13, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Kind Regards,
Sam Charlton
Lettings Director
Used Matt and his team when we moved…
Used Matt and his team when we moved into Camberley a few years ago - he was professional and responsive throughout, and continues to be top notch whenever we have a query or issue.
October 14, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Kind Regards,
Sam Charlton
Lettings Director
Dependable & Trustworthy
We are private landlords with a portfolio of over 40 properties in Camberley. Waterfords will always be an agent we would call upon to assist us with the marketing of our properties. We always feel reassured that Matt & his team have everything in hand and are always considertate when dealing with any occupying Tenants when booking viewings.
October 13, 2022
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Kind Regards,
Sam Charlton
Lettings Director
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Great Service Waterfords
It was wonderful being shown around the property by Alex. He answers to my queries patiently and politely.He is very professional and respectful.
In absence of Alex couple of times, Matt communicated and updated me about the property status with right information.
Thank you so much for both of you. Great Service.
October 13, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Kind Regards,
Sam Charlton
Lettings Director
Matt Blackman - superstar of Waterfords
Matt, the letting manager have been excellent, he knows how to make things easy and very professional. Not only that, the after care was great too. I strongly recommend him as the employee of the year. Once again, thank you so much for assistance on renting these 2 houses.
October 12, 2022
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Kind Regards,
Sam Charlton
Lettings Director
Excellent service from Alex and Matt!
August 28, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Kind Regards,
Sam Charlton
Lettings Director
Highly professional & experienced team
Very pleased with the services from Waterford. Alexsey is a thorough professional right from the moment we met him. He was very pleasant to meet, nice hospitality, very patient, highly professional, and showed us around the property giving us every detail that helped us in learning and making a decision about the property. He was very kind in helping us out in the offer process as well and guiding us in stages where we got stuck. He paid attention to detail, his response was timely, he followed up to make sure things are running smooth and made the process very easy for us and we could not have asked for more. Highly recommended this team of Alexsey and Matt.
October 3, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Kind Regards,
Sam Charlton
Lettings Director
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Professional service
We are re marketing one of our rentals with Waterfords, who we have repeatedly used for many years. Matt is our contact and as always, has been extremely helpful, informative and professional. His knowledge on the current market has been very reassuring and has been excellent at keeping me informed about booked viewings.
October 10, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Kind Regards,
Sam Charlton
Lettings Director
Good Job!
It was wonderful being shown around the property by Alex. He answers to your queries patiently and politely. He is calm and respectful and I see great potential in him. All the Best Alex in reaching greater heights in your career.
October 3, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Kind Regards,
Sam Charlton
Lettings Director
Brilliant
Very satisfied with the service I receive great communication. I don’t have to worry about anything relating to my flat. It is all taken care of very professionally
October 12, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us such a great review. Do let us know if there's anything else we can help you with.
Kind Regards,
Ben Baker
Area Manager
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