Watermead Dental Reviews 

134
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I’ve used Watermead Dental since it started. I’ve always found that they deliver first class service. My recent tooth extraction was both easy and painless. I highly recommend them. Thank you Miss B’... See more

Rated 5 out of 5 stars

It was my first visit for treatment by a hygienist. This was Monday morning in Syston at 9:20. The practice is good at sending reminders of appointments. Reception staff are always friendly and eff... See more

Rated 5 out of 5 stars

The front of house staff are always cheerful and happy to help sort out an appointment to suit. Nisha my wonderful dentist is so gentle, skilful and supportive. Mandi my hygienist is always a pleasure... See more

Rated 5 out of 5 stars

Visited for examination of a wisdom tooth causing me pain. Seen by Nisha Pattani who decided I had lost the filling and as the tooth was loose the best she could suggest was extraction. I told her to... See more

Company details

  1. Dental Clinic

Written by the company

Watermead Dental is a small, family friendly dental practice located in Syston, Leicestershire. With over 20 years of experience, the practice is owned by Dr Liz Butters, who is dedicated to providing high-quality dental care to patients of all ages. Watermead Dental offers a wide range of services, including general dentistry, cosmetic dentistry, and orthodontics; all in a warm and welcoming environment. The practice is committed to making every patient feel comfortable and at ease during their visit, and to helping them achieve optimal oral health.


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4.9

Excellent

TrustScore 5 out of 5

134 reviews

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4.9

All reviews

(134)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Nisha is excellent dentist

Nisha is excellent dentist. She is patient, caring and friendly towards my teenage daughter. My daughter has had bad experiences in past with dentists but trusts Nisha. Thank you for great work at Watermead Dentist.

November 8, 2023
Unprompted review
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Reply from Watermead Dental

Dear Mark,

Thank you so much for your kind words! We're delighted to hear that Nisha's patient, caring, and friendly approach has made a positive impact, especially for your teenage daughter. Building trust, especially after past experiences, is crucial, and we're grateful for the trust you've placed in us.

If there's anything more we can do for you and your family, please don't hesitate to let us know. We appreciate your feedback and look forward to continuing to provide excellent care.

Warm regards,
Watermead Dental

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Rated 5 out of 5 stars

Great dental practise been a patient…

Great dental practise been a patient here for years along with my family

November 8, 2023
Unprompted review
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Reply from Watermead Dental

Dear Esther,

Thank you for your loyalty and trust in our dental practice over the years, both for yourself and your family. We truly appreciate your ongoing support. If there's ever anything you need or if you have any feedback, please feel free to reach out. We look forward to continuing to provide you all with great dental care.

Warm regards,
Watermead Dental

Rated 5 out of 5 stars

The staff are very welcoming

The staff are very welcoming, very patient and understanding. Nisha is very professional at her job, along with other staff members.

November 7, 2023
Unprompted review
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Reply from Watermead Dental

Dear Kirsty

Thank you for your wonderful feedback! We're delighted to hear that you find our staff welcoming, patient, and understanding. Nisha and the entire team appreciate your kind words about our professionalism. If there's anything more we can do for you, please feel free to reach out. We look forward to continuing to provide you with excellent care.

Warm regards,

Watermead Dental

Rated 5 out of 5 stars

A lot of care and kindness taken with…

A lot of care and kindness taken with us as my partner has Alzheimer’s and they were very understanding. Good service clear instruction couldn’t be happier

October 25, 2023
Unprompted review
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Reply from Watermead Dental

Dear Rosemary
Thank you for sharing your experience with us. We're grateful for the opportunity to provide care and kindness, especially in understanding the challenges that come with Alzheimer's. We're pleased to hear that you found our service satisfactory with clear instructions. If there's anything more we can do for you and your partner, please don't hesitate to reach out. We appreciate your feedback and are here to support you.

Warm regards,
Watermead Dental

Rated 5 out of 5 stars

Recommended without reservation

Originally recommended by my dentist Dad … who had extremely high standards! I have been a patient for many years now and have always been satisfied with every aspect of my dental care. A well organised, caring and trustworthy practice.

October 25, 2023
Unprompted review
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Reply from Watermead Dental

Thank you for entrusting us with your dental care. We're delighted to hear that you've been satisfied with every aspect of your dental care over the years. Our team strives to maintain a well-organized, caring, and trustworthy practice. If there's ever anything you need or any way we can enhance your experience, please feel free to let us know. We look forward to continuing to provide you with excellent care.

Warm regards,
Watermead Dental

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Rated 5 out of 5 stars

Excellent

I have been coming to this practice for over 50 years and wouldn’t go anywhere else. All the team are welcoming and my dentist Nisha is brilliant! I know that I will receive the most expert treatment and care.

October 24, 2023
Unprompted review
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Reply from Watermead Dental

Thank you for being a valued member of our dental family for over 50 years! Your loyalty means the world to us. We're thrilled to hear that you find our team welcoming, and we're grateful for your kind words about Nisha. Providing expert treatment and care is our commitment to you.

Warm regards,

Watermead Dental

Rated 5 out of 5 stars

Highly recommend

I was moving practices following a recommendation. I always get nervous when going to the dentist, but felt immediately at ease from the moment I walked into Reception. My new dentist and dental nurse were lovely. My dentist was very kind and reassuring which is what I needed as I required further treatment

October 23, 2023
Unprompted review
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Reply from Watermead Dental

Dear Louise,
Thank you for choosing our practice based on a recommendation, and we're honored to have you as part of our dental family. We understand that dental visits can be nerve-wracking, and we're thrilled to hear that you felt immediately at ease from the moment you walked into reception.

We appreciate your kind words about your new dentist and dental nurse. Providing a kind and reassuring environment, especially when further treatment is required, is crucial to us.

Warm regards,

Watermead Dental

Rated 5 out of 5 stars

The best dentist we have used

The best dentist we have used. Fantastic with my 4 children.
Calm and patient with my autistic son. 5*

October 18, 2023
Unprompted review
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Reply from Watermead Dental

Dear Lindy,

Thank you for your kind words! We're delighted to hear that you consider us the best dentist and that your experience with your four children, especially with your autistic son, has been positive. Providing a calm and patient environment is crucial, and we're grateful for your trust.

If there's anything more we can do for you and your family, please don't hesitate to reach out. We appreciate your feedback and look forward to continuing to provide 5-star care.

Warm regards,
Watermead Dental

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Rated 5 out of 5 stars

Very helpful and understanding with my…

Very helpful and understanding with my disabled brother who has speech and walking difficulties. Thank you.

September 28, 2023
Unprompted review
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Reply from Watermead Dental

We're truly grateful for your feedback and delighted to hear that our team was helpful and understanding in caring for your disabled brother. Providing compassionate care to all our patients is a top priority, and your appreciation means a lot to us. If you have any specific needs or questions in the future, please feel free to reach out. We're here to help.

Warm regards,

Watermead Dental

Rated 5 out of 5 stars

Such a brilliant team

Such a brilliant team, always so welcoming and friendly.

September 21, 2023
Unprompted review
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Reply from Watermead Dental

Dear Kim,

Thank you for your kind words! We're thrilled to hear that you find our team brilliant, welcoming, and friendly. Your satisfaction is our top priority, and we're committed to providing you with excellent care. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you in the future.

Warm regards,

Watermead Dental

Rated 5 out of 5 stars

The orthodontist is superb and all the…

The orthodontist is superb and all the staff are lovely this is a great dentist and is conveniently situated in Syston

September 18, 2023
Unprompted review
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Reply from Watermead Dental

Thank you for your wonderful feedback! We're thrilled to hear that you find our orthodontist superb and our staff lovely. Convenience is important, and we're delighted that our location in Syston suits your needs. Your kind words motivate us to continue providing excellent care. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you in the future.
Watermead Dental

Rated 5 out of 5 stars

What can I say

What can I say, been going here for years, along with my children, the staff are all very caring, Mandy has been my Hygienist for decades and Nisha my dentist for a number of years, its like catching up with friends.
Thank you all

September 13, 2023
Unprompted review
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Reply from Watermead Dental

Dear Stephen,

We're truly touched to hear that your visits feel like catching up with friends. It's been a privilege to serve you and your family for all these years. Mandy, Nisha, and our entire team are dedicated to providing the best care possible, and we're grateful for your trust and support.

Thank you for being a part of our dental family, and we look forward to many more years of care and friendship.

Warm regards,

Watermead Dental

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Rated 5 out of 5 stars

Dental vusits

I am very happy with the treatment I receive, from my dentist and hygienist. Reception staff are very welcoming and friendly and put you at ease. I use to hate going to the dentist I am far more comfortable.

September 8, 2023
Unprompted review
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Reply from Watermead Dental

Dear Elizabeth,

We're absolutely delighted to hear about your positive experience with our dental care team. Your comfort and satisfaction are our top priorities, and it's wonderful to know that you feel far more at ease now. We're grateful for your kind words and look forward to continuing to provide you with excellent care in the future.

Warm regards,
Watermead Dental

Rated 5 out of 5 stars

Hygiene visit

Very good from front desk to hygienist to paying total care
Would recommend, been going to this practice for years as does my children and grandchildren

September 1, 2023
Unprompted review
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Reply from Watermead Dental

Dear Kevin,
Thank you for your heartfelt review and for entrusting us with your family's dental care for all these years. We're delighted to know that you've had a consistently positive experience, from the front desk to your hygienist and the payment process. Your recommendation is greatly appreciated, and we look forward to serving you and your family for many more years to come.

Warm regards,

Watermead Dental

Rated 5 out of 5 stars

Friendly welcoming practice.

Friendly welcoming practice.
Reception staff are always helpful.
Dentists are very patient and put me at ease (i saw Nisha today) They are also very professional. Great team!!
I would recommend this practice.

August 22, 2023
Unprompted review
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Reply from Watermead Dental

Thank you for your kind words and for highlighting the positive aspects of our practice. We're delighted to hear that you find us friendly and welcoming. Providing excellent patient care is our priority, and we're thrilled that you had a positive experience with Nisha. Your recommendation means a lot to us, and we're dedicated to maintaining a professional and patient-focused approach.

If you have any further feedback or questions, please don't hesitate to reach out. We look forward to continuing to serve you and provide top-notch care.

Warm regards,

Watermead Dental

Rated 5 out of 5 stars

Excellent Dentist

An excellent dentist with a first class service. All the staff are professional and caring.

August 18, 2023
Unprompted review
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Reply from Watermead Dental

Dear Andrew,

Thank you for your kind words and for recognizing our commitment to providing a first-class service. We greatly appreciate your feedback. Our team is dedicated to maintaining a professional and caring environment, and your satisfaction is our top priority. If you have any questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to provide you with excellent care.

Warm regards,

Watermead Dental

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Rated 5 out of 5 stars

Trustworthy dental practice

Always confident on advice given. All staff very helpful and friendly. Would recommend to anyone.

August 15, 2023
Unprompted review
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Reply from Watermead Dental

Thank you for sharing your confidence in our advice and your positive experience with our staff. Your recommendation means a lot to us, and we're pleased to know that you find our team helpful and friendly. If you ever have questions or need further assistance, please don't hesitate to reach out. We're here to provide the best care possible.

Warm regards,

Watermead Dental

Rated 5 out of 5 stars

Practice recommendation

Easy to make an appointment; today’s visit was due to a lost filling in an ‘dodgy’ tooth & I got an appointment within 2 days. Everyone very friendly. I have an excellent relationship with both my dentist (Nisha) and hygienist Mandy for my regular appointments. Today’s filling without anaesthetic as I trust them.

August 4, 2023
Unprompted review
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Reply from Watermead Dental

Dear Patricia,

Thank you for sharing your positive experience with us. We are delighted to hear that scheduling an appointment was easy and that you were provided prompt attention for your missing filling.

If you have any questions or need assistance, please don't hesitate to get in touch with us.

Best regards,

Watermead Dental

Rated 5 out of 5 stars

Superb practice

I have been with the practice for most of my life. I can’t think of a single thing to criticise Ms Butters and the team about. Always very friendly, helpful and professional.

July 31, 2023
Unprompted review
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Reply from Watermead Dental

Dear Ian,

Thank you so much for taking the time to leave such a kind review. It's been a pleasure to treat you over the years.

I look forward to seeing you again soon.

Best regards,

Watermead Dental

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