Waterside Estate Agents Reviews 

36
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

A Great service from day one to after completing. We sincerely Thank Callum in Sales who attended to us at a five star level. From greeting to viewing various properties. We also Appreciated the cour... See more

Company replied

Rated 5 out of 5 stars

Tremendous service from Waterside. So helpful, efficient, professional and patient. Their communication was fantastic. They worked so hard, nothing was too much trouble. I would highly recommend th... See more

Company replied

Rated 5 out of 5 stars

Both Philip and Callum were highly professional and very friendly. Philip secured a mooring spot very quickly after telling him what our requirements were. The whole process was very smooth and qui... See more

Company replied

Rated 4 out of 5 stars

Positive, very polite and helpful. Did what they said they would and got on with it. Good advice and recommended good local solicitor who also just got on with the job. Would definitely use again.

Company replied

Company details

  1. Real Estate Agency

Written by the company

The region’s only waterside property specialists! Waterside property occupies a very special niche within the housing market and whether you are looking to buy or sell beside the water, we are here to help. So whether you’re looking for a mooring plot, the perfect holiday let, an idyllic second home or the ultimate riverside residence, or you need expert guidance and advice ahead of selling a property by the water…


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4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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4.7

All reviews

(36)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Tremendous service from Waterside

Tremendous service from Waterside. So helpful, efficient, professional and patient.
Their communication was fantastic.
They worked so hard, nothing was too much trouble. I would highly recommend their service, experience and professionalism.
Thank you Phillip, Callum and Joy- what a great team!!

October 2, 2026
Unprompted review
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Reply from Waterside Estate Agents

Thank you so much for your review and for taking the time to share your experience. We’re delighted to hear that you were so pleased with the service you received from the team.

It was a pleasure helping you, and we really appreciate your kind words.

Thank you again for choosing Waterside Estate Agents and for your recommendation. It was a pleasure working with you!

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Rated 5 out of 5 stars

Brilliant service throughout.

Well done and thank you again to Philip, Joy and Callum for a first class professional service during a difficult and complicated sale. Their involvement and communication with both parties and solicitors throughout the process was invaluable to a successful outcome. This has been the third time I have used their services as both seller and buyer. Their knowledge of the Broads property market is second to none and I have no hesitation in highly recommending Waterside to anyone wishing to buy or sell in the region.

August 28, 2026
Unprompted review
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Reply from Waterside Estate Agents

Thank you so much for your lovely review and for taking the time to share your experience. It was a pleasure to help you through what we appreciate was a particularly difficult and complicated sale.

It means a great deal to us that you have chosen Waterside Estate Agents on three occasions, both as a buyer and seller, and that you continue to have confidence in our team.

Thank you again for your kind words and recommendation. We wish you all the very best for the future.

Rated 5 out of 5 stars

Excellent from start to finish

Both Philip and Callum were highly professional and very friendly. Philip secured a mooring spot very quickly after telling him what our requirements were. The whole process was very smooth and quick and the team were very energised at every stage and made sure completion stayed on target. Would highly recommend this company and the workforce.

July 24, 2026
Unprompted review
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Reply from Waterside Estate Agents

Thank you so much for your review and recommendation. We're delighted we were able to find the right mooring for you.

We really appreciate you choosing Waterside Estate Agents and wish you many happy times enjoying your new mooring.

Rated 5 out of 5 stars

Friendly, professional and proactive

Always proactive, professional and knowledgeable. No hesitation in recommending the team at Waterside.

June 17, 2026
Unprompted review
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Reply from Waterside Estate Agents

Thank you for your kind review and recommendation.

Providing the highest level of service to our clients is always our goal, so it's wonderful to know that this was reflected in your experience with Waterside.

We wish you all the very best for the future.

Rated 5 out of 5 stars

A Great service from day one to after…

A Great service from day one to after completing. We sincerely Thank Callum in Sales who attended to us at a five star level. From greeting to viewing various properties. We also Appreciated the courtesy calls throughout and follow up with Philip; office Manager.
Keep up your great work. Excellent review on our parts. Highly recommended. Many thanks !

June 11, 2026
Unprompted review
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Reply from Waterside Estate Agents

Thank you so much, we are delighted to hear that you were pleased with the service you received throughout your property search and purchase.

We pride ourselves on providing a personal and attentive service from start to finish, so your feedback means a great deal to the whole team.

Thank you once again for your recommendation. We wish you many happy years ahead and hope to be of assistance again in the future.

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Rated 5 out of 5 stars

Amenable and supportive

The team was always very amenable and supportive throughout the process of buying our property on the Norfolk Broads. We really appreciated their advice and guidance at every stage, which helped make what can often be a stressful experience feel much smoother and more manageable

April 15, 2026
Unprompted review
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Reply from Waterside Estate Agents

Thank you so much for your lovely review. We are delighted to hear that you found the team supportive and approachable throughout your purchase on the Norfolk Broads.

We truly appreciate your kind words and wish you many happy years enjoying your new home on the Broads.

Rated 5 out of 5 stars

Excellent

Excellent! From start to finish the whole team at Waterside were professional, kind and courteous. Their knowledge of the local area was exceptional. The selling price Philip advised was spot on. We were kept up-to-date with weekly phone calls. I cannot praise the team enough. Greatest thanks and highest praise to both Callum and Philip for all their hard work. Thank you!

April 15, 2026
Unprompted review
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Reply from Waterside Estate Agents

Thank you so much for your wonderful review and kind words. It was an absolute pleasure to assist you with your sale.

We’re delighted to hear that you felt supported and well informed throughout the process, and that our local knowledge and valuation advice helped achieve such a positive outcome.

We'll be sure to pass on your thanks to the whole team.

Thank you again for choosing Waterside Estate Agents and for taking the time to share your experience. We wish you all the very best for the future.

Rated 5 out of 5 stars

Having recently dealt with Waterside…

Having recently dealt with Waterside estate agents I’d like to share my experience. From start to finish Callum, especially was incredibly informative and great fun to deal with, even on a rainy day house viewing. The team kept me in the loop at every juncture.
Also a shout out to Julie Garrod at Lucas and Wild who was dogged in having my corner, very novel.
I highly recommend Waterside as the whole experience was smooth sailing,( no pun intended). Thank you all

April 24, 2026
Unprompted review
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Reply from Waterside Estate Agents

Thank you so much for your kind review—it really means a lot to the whole team.

We’re delighted to hear that you had such a positive experience from start to finish, and and it’s great to know you felt well informed and supported throughout the process—that’s exactly what we aim for.

Wishing you all the very best, and thank you again for your recommendation.

Rated 5 out of 5 stars

Many thanks to Waterside Estate Agents

Many thanks to Philip, Joy, Callum and previously Robert for all their help for the sale of a waterside property in a difficult market. Excellent knowledge of this specific market is essential. They are very efficient, knowledgeable, patient and skilled in what they do. The waterside properties are individual, characterful and provide a lovely peaceful lifestyle and I would thoroughly recommend the purchase of a waterside property via Waterside Estate Agents.

April 27, 2026
Unprompted review
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Reply from Waterside Estate Agents

Thank you so much for your review. It really means a great deal to the whole team.

We’re delighted we could support you through the sale, especially in what has been a challenging market.

Wishing you all the very best for the future, and thank you again for your recommendation.

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Rated 5 out of 5 stars

They were helpful informative and kept…

They were helpful informative and kept us informed throughout our purchase and sale . Very good atmosphere and professional service.

April 24, 2026
Unprompted review
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Reply from Waterside Estate Agents

Thank you for your kind review. We’re delighted to hear that you felt well-informed and supported throughout your sale and that the process ran smoothly for you.

We really appreciate your feedback and wish you all the very best for the future.

Rated 5 out of 5 stars

Wide experience in the narrow waterside market

Selling my house at a difficult time, Philip gave good advice and was patient with my impatience. Callum was always helpful and positive and between them they got the job done. As a company I think they have all the experience of the Broads riverside market so they are knowledgeable and they work hard to get a sale completed.

February 20, 2026
Unprompted review
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Reply from Waterside Estate Agents

Thank you very much for taking the time to share your feedback. We really appreciate your kind words.

We pride ourselves on working hard for our clients and seeing sales through to completion, so it’s very rewarding to receive this recognition.

Thank you again for trusting us with your sale, and we wish you all the very best for the future.

Rated 5 out of 5 stars

Callum was very professional and…

Callum was very professional and helpful
Throughout the purchase highly recommend 👌

March 27, 2026
Unprompted review
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Reply from Waterside Estate Agents

Thank you for your kind words, we wish you all the best with your new home!

Rated 5 out of 5 stars

Highly recommend , friendly and helpful.

Great service from start to finish . Nothing was ever too much trouble from arranging viewings to surveys etc . I’d highly recommend to anybody looking to buy as they made the whole process as easy as possible . Thank you Philip and Callum 10/10 👍

March 20, 2026
Unprompted review
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Reply from Waterside Estate Agents

Thank you so much for your wonderful review.

We’re delighted to hear that you had such a positive experience from start to finish. We are pleased to know our support made the process feel smooth and stress-free for you.

Your recommendation really means a lot to us, and we truly appreciate you taking the time to share your feedback. Wishing you all the very best in your new home!

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Rated 5 out of 5 stars

I felt that Philip and his team were…

I felt that Philip and his team were very polite and professional.
I have always found their brochures and marketing to be noticeably more eye catching because of their excellent photography and it's often those enticing photos that draw you in and compel you to go and view.

September 16, 2025
Unprompted review
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Reply from Waterside Estate Agents

Thank you so much for your kind words.

We take great pride in presenting our properties to the highest standard, and it’s wonderful to know that our photography and marketing have made such a positive impression and helped inspire viewings.

We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Philip is very experienced

Philip is very experienced in the sale of residential property and is able to give sound advice at every turn.

The whole team is patient, efficient and respond promptly as issues arise. I would definitely use them again.

March 27, 2026
Unprompted review
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Reply from Waterside Estate Agents

Thank you so much for your kind words! It means a lot to us that you would choose to work with us again, and we look forward to assisting you in the future.

Rated 5 out of 5 stars

Excellent customer service

The estate agent dealing with our purchase was knowledgeable, enthusiastic, honest & most importantly, available. When exchange was delayed he was tenacious in chasing the conveyancers & excellent at keeping us updated. Equally, if he was out of the office, others in the office seemed to know the idiosyncrasies of our house purchase too. We are very grateful for the professionalism & care of the team

March 20, 2026
Unprompted review
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Reply from Waterside Estate Agents

Thank you so much for your kind words—they are very much appreciated.

We wish you every happiness in your new home.

Rated 4 out of 5 stars

Positive

Positive, very polite and helpful. Did what they said they would and got on with it. Good advice and recommended good local solicitor who also just got on with the job. Would definitely use again.

February 26, 2026
Unprompted review
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Reply from Waterside Estate Agents

Thank you for your kind words. We’re really pleased to hear that you felt supported throughout and that everything progressed just as it should.

It was a pleasure to help, and we’d be delighted to work with you again in the future.

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Rated 5 out of 5 stars

These estate agents are excellent

These estate agents are excellent. From the original viewing with Callum through to handing over the keys. Just a matter of weeks and all sorted. Looking forward to our little holiday home on the broads. Was kept updated from Philip/Callum every step of the way. Would thoroughly recommend. Five star service. 🌟🌟🌟🌟🌟

December 1, 2025
Unprompted review
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Reply from Waterside Estate Agents

Thank you so much for your kind five-star review 🌟

We’re delighted to hear that you had such a positive experience from your first viewing right through to collecting the keys.

We hope you enjoy many happy moments in your new holiday home on the Broads – it’s a wonderful place to escape to.

Thank you again for your recommendation; it really does mean a great deal to us.

Rated 5 out of 5 stars

Our dream holiday home

The agent we dealt with was Callum, who was always very professional, courteous, and nothing was too much trouble for him or the team. Even when the sellers solicitor was being a bit of a problem Callum was always very reassuring and would be on the ball trying to get things sorted ( didn’t really help the seller was abroad ) but thanks to waterside estate everything turned out fine and we would recommend them in a heart beat.

November 10, 2025
Unprompted review
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Reply from Waterside Estate Agents

Thank you so much, we're delighted to hear that your experience with Waterside was a positive one.

It’s great to know that, despite the challenges, things worked out well in the end. Your recommendation means a great deal to us.

Wishing you every happiness in your new home, the Waterside Team.

Rated 5 out of 5 stars

Good estate agent for waterside properties

They are a good estate agent for these tricky water side properties in the Norfolk Broads, one of which I recently sold through them. I found them helpful, supportive and attentive after previous transactions failed to complete in a difficult market. Lots of good common sense advice and conscientious progress chasing helped move the property into the hands of some people in a better position to give it some TLC and I hope they will be very happy there. Many thanks to Waterside!

December 9, 2025
Unprompted review
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Reply from Waterside Estate Agents

Thank you so much for your thoughtful review. We’re delighted to hear that you had a positive experience selling your waterside property with us.

We’re pleased the sale went through smoothly in the end and that the property has now found new owners ready to give it the care it deserves.

Thank you again for choosing Waterside, and for taking the time to share your experience — it means a great deal to the team.

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