Air lift pump stopped Sunday morning quick search on line for new Diaphragm kit found WaterWise - easy to navigate to find the correct parts SE20 - ordered and delivery arrived lunch time today. All... See more
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Excellent service. Air pump was due for delivery in 3 business days but arrived next day on a Saturday. Price was 20% better than elsewhere. And I shop around! Many thanks
Company replied
Placed order on Saturday and arrived Tuesday. Good product no damage. Very helpful staff when called. Fitted and working as should.
Company replied
Blower failed after a few months. Lady on customer service phone (sorry, I don't remember your name!) was so helpful and credit to the company. Sorted replacement through warranty with Charles Austi... See more
Company details
- Water Pump Supplier
- Rainwater Tank Supplier
- Sewage Treatment Plant
- Water Filter Supplier
- Water Softening Equipment Supplier
- Water Treatment Supplier
Written by the company
For over 30 years, Waterwise Pumps has been a trusted provider of water treatment systems, pump solutions, and premium spare parts across the UK. Working in partnership with leading global manufacturers, we deliver reliable, efficient, and environmentally responsible solutions designed to ensure optimal performance, long-term reliability, and uninterrupted water flow for domestic, commercial, and industrial applications.
Contact info
Unit 10c, Beechburn Industrial Estate, Crook, Bishop Auckland, County Durham, DL15 8RA, Crook, Bishop Aucland, United Kingdom
- enquiries@waterwisepumps.co.uk
- waterwisepumps.co.uk
4.8
Excellent
67 reviews
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Excellent service
Excellent service. Air pump was due for delivery in 3 business days but arrived next day on a Saturday. Price was 20% better than elsewhere. And I shop around!
Many thanks
July 31, 2026
Reply from Waterwise Pumps
Thank you for your fantastic 5-star review! We're delighted your air pump arrived ahead of schedule and that you found us competitively priced. We really appreciate your support and kind words. ⭐😊
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Air lift pump stopped Sunday morning…
Air lift pump stopped Sunday morning quick search on line for new Diaphragm kit found WaterWise - easy to navigate to find the correct parts SE20 - ordered and delivery arrived lunch time today. All fitted fine and system back up and running
Will certainly use again
August 4, 2026
Unprompted review
Reply from Waterwise Pumps
Thank you for your 5-star review! We really appreciate your kind feedback and continued support. ⭐😊
Prompt Service
July 16, 2026
Reply from Waterwise Pumps
Thank you for your review. We’re delighted you enjoyed the service and found great value with us—your support means a lot!
Reply from Waterwise Pumps
Thank you for your review! We're glad you were happy with the price and speedy delivery. ⭐
Home treatment plant air pump
Placed order on Saturday and arrived Tuesday. Good product no damage. Very helpful staff when called. Fitted and working as should.
July 13, 2026
Reply from Waterwise Pumps
Thank you, Michael, for your fantastic feedback! We're pleased your order arrived quickly, and that our team could help. Great to hear everything fitted perfectly and is working as it should. ⭐😊
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Ordered a replacement pump and it was…
Ordered a replacement pump and it was sent promptly and arrived the next day in perfect condition.
June 1, 2026
Reply from Waterwise Pumps
Thank you for your 5-star review! We're glad your replacement pump arrived quickly and safely. Thanks for choosing us! ⭐
Reply from Waterwise Pumps
Thank you for your 5-star review! We're glad you found our website easy to use and are happy with the product and service. 😊
Good service prompt delivery
June 26, 2026
Reply from Waterwise Pumps
Thank you for your 5-star review! We're glad you were happy with our service and prompt delivery.
Ordering process good
Ordering process good, price good, on time delivery, good communication.
June 2, 2026
Reply from Waterwise Pumps
Thanks for the lovely review! It’s great to hear everything went smoothly from start to finish—we really appreciate you taking the time to share your experience.
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Reply from Waterwise Pumps
Thank you for your fantastic feedback! We’re delighted you enjoyed the service and found great value with us—your support means a lot!
Good quick delivery no nonsense.
June 8, 2026
Reply from Waterwise Pumps
Thank you for your great feedback! We’re glad you were happy with the quick, hassle-free service—really appreciate your support!
When I contacted water wise for a medo…
When I contacted water wise for a medo service kit last Friday they got my order turned around the same day and I received it on Saturday morning the service that I got from they was excellent and I would recommend them to my family and friends.
Steve
May 22, 2026
Reply from Waterwise Pumps
Thank you for your kind review. We're delighted to hear that you received your Medo service kit so quickly and that our team was able to provide excellent service. We really appreciate your recommendation and look forward to helping you again in the future.
they took the trouble to check my order…
they took the trouble to check my order was in fact what I wanted and then corrected it aftervtalking with me
April 30, 2026
Reply from Waterwise Pumps
Thanks for your kind review. We’re glad we could double-check your order with you and make sure everything was corrected to what you wanted. We appreciate your feedback 👍
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Reply from Waterwise Pumps
Thanks for your feedback! Glad you’re happy with it 👍
Reply from Waterwise Pumps
Hi Andy,
Thanks so much for your 5-star review! We're really glad to hear the delivery was quick and that the pump worked exactly as expected. We appreciate your support!
Reply from Waterwise Pumps
Hi Thomas,
Thank you for your great review! We're glad you were happy with the price and fast delivery. We really appreciate your support!
Reply from Waterwise Pumps
Hi Keith,
Thank you for your great feedback! We're pleased to hear your order arrived quickly and was exactly as expected. We really appreciate your support!
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Ordered parts arrived next day as…
Ordered parts arrived next day as described and once fitted sorted the problem. Would definitely use again if the need arises
January 28, 2026
Reply from Waterwise Pumps
Hi Stephen,
Thank you for the great review! We're glad to hear your parts arrived quickly and resolved the issue. We really appreciate your support and would be happy to help again anytime.
Outstanding
Initial lead time was 7-10 days, after a few intricacies which meant cancelling and then re-ordering as I worked to agree what we needed, Waterwise were brilliant in supporting and I received the kiosk within days of ordering, Outstanding service.
January 14, 2026
Reply from Waterwise Pumps
Hi Rob,
Thank you so much for your fantastic feedback! We're really pleased we could support you through the changes and get everything sorted quickly in the end. Delighted to hear you’re happy with the service—much appreciated!
Reply from Waterwise Pumps
Thank you for your kind review! We're really glad you were happy with the fast service and great price. We appreciate your support!
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