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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their high quality and the wide variety available. Consumers also appreciate the competitive prices offered. The ordering process is frequently described as easy and efficient, contributing to a positive overall shopping experience. People are particularly impressed with the speed of delivery, often noting how quickly their orders arrive. The delivery service is consistently lauded for its efficiency and reliability. Overall, reviewers express high satisfaction with both the products and the services provided by the company.

Based on these reviews

Rated 5 out of 5 stars

I was genuinely impressed with how quickly my order arrived—just 3 days from placing it to having it at my post box. Every item I received was of great quality, exactly as described, and carefully pac... See more

Rated 5 out of 5 stars

I am very happy with the service and items. Especially, how it was easy handled the return service and delivery. Very fast delivery!

Company replied

Rated 5 out of 5 stars

A great website! Easy to navigate and great prices with quality products. Easy payment methods and fast delivery. Thank you and keep up the good work.

Rated 5 out of 5 stars

Cheapest and super fast and easy delivery 10/10 would recommend all products are state of the art quality.

Company replied


Company details

  1. Fitness Equipment Store
  2. Swim Club
  3. Swimming Pool Supply Store
  4. Water Ski Shop

Written by the company

Velkommen til Watery.no! NORGES STØRSTE SVØMMEBUTIKK ✔ Alt innen badetøy ✔ Alt innen svømmeutstyr ✔ Alt innen snorkling ✔ Alt innen åpent vann ❤ 08:00-22:00 support ❤ Rask levering ❤ +300 000 fornøyde kunder


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good Quality Goggles, but Small Lenses

They’re good goggles, but not a great choice if you practice a lot and don’t like small lenses.

December 8, 2025
Unprompted review
Watery.no logo

Reply from Watery.no

Hi Arvin,

Thank you for your review!

It's great you like the goggles! Your note on lens size for frequent practice is very helpful for others finding their fit 😊 We hope you still get some good hours in the water!

Best swimming greetings,
Emil / Watery 💙

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Rated 5 out of 5 stars

Superfornøyd

Superfornøyd, rask levering👌

April 10, 2026
Unprompted review
Watery.no logo

Reply from Watery.no

Hei wenche.karisari,

Tusen takk! Så herlig at du er superfornøyd med den raske leveringen 🚚🌊 Nyt vannet!

De beste svømmehilsener,
Emil / Watery 💙

Rated 5 out of 5 stars

Delivery on time,Material quality top…

Delivery on time,Material quality top notch and everything look amazing.

March 27, 2026
Unprompted review
Watery.no logo

Reply from Watery.no

Hi Faheem,

Thank you so much for your feedback! 😊

It is great to hear that the delivery was on time and the quality is top notch. 🚚

We hope you enjoy your amazing new gear in the water! 🌊

Best swimming greetings,
Emil / Watery 💙

Rated 4 out of 5 stars

late delivery

late delivery, but otherwise good.

April 8, 2026
Unprompted review
Watery.no logo

Reply from Watery.no

Hi Camilla,

Thanks for sharing! Glad to hear that the gear was a success despite the wait. 😊

Best swimming greetings, Emil / Watery 💙

Rated 5 out of 5 stars

Top service!

Watery is a company, really worth to deal with. Few times I have ordered from them and always the service was TOP! Recommend!

March 20, 2026
Unprompted review
Watery.no logo

Reply from Watery.no

Hi Syu,

Thank you so much for the kind words! It is so great to hear that you have had top service every time you have ordered from us. We really appreciate the recommendation! 🙌

Best swim greetings,
Emil / Watery 💙

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Rated 5 out of 5 stars

Hurtig leveranse

Fast delivery , good service

March 11, 2026
Unprompted review
Watery.no logo

Reply from Watery.no

Hi Mounia benarbia,

Thanks for your feedback!

Great to hear the delivery was fast and the service was good. 🚚

Enjoy your gear!

Best swimming greetings,
Emil / Watery 💙

Rated 5 out of 5 stars

The package came in less than 48 hours

The package came in less than 48 hours.

The product is amazing 👏

I had a pair of swimming face mask (without the nose) from decathlon...

This is much better product
With the Decatlon product I cannot jump to the water without getting water inside the mask.

This is totally tight...sits perfect

There's also antifog unlike decathlon mask that cost the same.

I can swim and look at the swimming pools big clock on the wall which is refreshing experience

I am glad i tried Watery

Brilliant 👏

March 4, 2026
Unprompted review
Watery.no logo

Reply from Watery.no

Hi Eric,

Thank you so much for your amazing feedback!

It is so cool to hear that our mask is such a game changer for you. We are thrilled that you can now jump into the pool with a perfectly tight fit and see the big clock clearly thanks to the anti-fog! That refreshing experience is exactly what we aim for, and it is great that the package reached you in less than 48 hours too 🌊

We hope you enjoy every single lap in the pool with your new gear and we look forward to seeing you again!

Best swimming greetings,
Emil / Watery 💙

Rated 5 out of 5 stars

It was on the due date

It was on the due date, came very early on the morning so i could enjoy on the same day for my workout. Recomended

February 16, 2026
Unprompted review
Watery.no logo

Reply from Watery.no

Hi Héctor,

Thank you so much for the recommendation!

It’s awesome to hear your gear arrived early enough for your workout the very same day. 🚚 We are so glad we could help you get started right away! 😊

Best swimming greetings,
Emil / Watery 💙

Rated 5 out of 5 stars

Rask levering og god kvalitet

Rask levering, veldig bra produkter👌

January 23, 2026
Unprompted review
Watery.no logo

Reply from Watery.no

Hei Tonje

Takk for tilbakemeldingen din 👌
Veldig hyggelig å høre at leveringen var rask, og at du er fornøyd med produktene.

De beste svømmehilsener🏊‍♀️
Emil / Watery.no

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Rated 1 out of 5 stars

Awful

I returned an item. I found out that one have to pay almost 100 kr to send it back. I sent it back and the Posten app showed that it was delivered back to them after a few days. I contact them since I didn't get any information from them that they received it. They replied back that they didn't received yet in the warehouse that Posten showed when it was handed to another courier.....what? This was not explain anywhere. I contact them again after 2 weeks asking if they received my packages, they said they did 4 days before. The website stated that they handled the returns in 24h, so, what was happening....they said they will processed it soon. I contact them again 3 days later and they said the same and apologized for the misleading website...What!!??? At the end after insisting and asking for more and more explanations they process the return and send me my money back. WORST EXPERIENCE WITH A WEBSITE SHOP EVER.

January 29, 2026
Unprompted review
Watery.no logo

Reply from Watery.no

Hi,

Thank you for taking the time to describe your experience in such detail. We’re genuinely sorry to read how frustrating and drawn out this return process was for you. That is absolutely not the experience we want anyone to have when shopping with us.

You’re right that the communication around the return handling was not clear enough. When a return is marked as delivered by Posten, it can in some cases still take additional time before the parcel physically reaches our warehouse via the internal carrier handover. That said, this should have been explained clearly and upfront, and you should not have had to chase us repeatedly to get answers.

You’re also right to point out the mismatch between the information on our website and what you experienced. If our site states 24-hour handling, we must live up to that or clearly communicate when exceptions occur. We fully understand why this felt misleading, and we sincerely apologise for that.

The fact that you had to insist multiple times before the return was finally processed is not acceptable, and we’re very sorry that this turned into such a negative experience for you. Your feedback is taken seriously and is being used to improve both our return communication and internal follow-up, so other customers don’t go through the same situation.

Thank you for your patience, even though it was tested far too much, and we’re sorry we didn’t handle this better from the start.

Best swimming regards🏊‍♀️
Emil / Watery.no

Rated 5 out of 5 stars

Hi.. I can recommended...good quality...quick delivery

Hi. I can recommended...good quality...quick delivery

January 22, 2026
Unprompted review
Watery.no logo

Reply from Watery.no

Hi Izabela

Thank you for your feedback. We’re happy to hear that you can recommend us, and that you’re satisfied with both the quality and the quick delivery.

Best swimming regards🏊‍♀️
Emil / Watery.no

Rated 5 out of 5 stars

I am very happy with the service and…

I am very happy with the service and items. Especially, how it was easy handled the return service and delivery. Very fast delivery!

January 24, 2026
Unprompted review
Watery.no logo

Reply from Watery.no

Hello Elveli

Thank you so much for your kind feedback. We’re really happy to hear that you’re satisfied with both the service and the items, and especially that the return process and delivery were easy and fast.

Best swimming regards🏊‍♀️
Emil / Watery.no

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Rated 5 out of 5 stars

Good products

Good products, very fast delivery

January 2, 2026
Unprompted review
Watery.no logo

Reply from Watery.no

Hi Sami

Thank you for your review 😊
We’re glad to hear that you’re happy with the products and that the delivery was very fast.

Best swimming regards
Emil / Watery.no

Rated 1 out of 5 stars

Horrible service and took my money

Horrible service! I bought an ice bath, but it came broken. Since the quality was showing to be bad i asked for a return but they said to send me a new one, I said no and had to fight with them by email several times to get an approved return. Also I paid extra to add the service of paying after 2 months, but they said ti money was inmediately blocked of my account for a week. After returning the product I had to write them to check if they received it. They confirmed the return but after two months then they took my money. I complained and they paid me back after some days but not the extra charge that i paid for delaying the payment (80kr). A nightmare of store, never ever again buying from them!!

December 1, 2025
Unprompted review
Watery.no logo

Reply from Watery.no

Hi Veronica,

We’re very sorry to hear about all the issues you experienced 😔 This is certainly not the standard we aim to provide.

Regarding the extra charge of 80kr for the delayed payment, this was an error on our part. We have now refunded the 80kr to you, and we sincerely apologize for the inconvenience it caused.

Thank you for your feedback – it helps us improve our processes and avoid similar situations in the future 🏊‍♀️💦

The best swimming regards
Emil / Watery.no

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Rated 1 out of 5 stars

Worst shopping experience ever…..feel…

Worst shopping experience ever…..feel totally cheated and lied both from the website and the customer service. The website highlights 2-3 delivery time but after one week, the item was still not handed to the delivery company. We asked the status from the customer service and were told the item is under shipping. However, after checking with the delivery company, we came to know that our item is still not handed to them (after the entire week). The experience was awful and very disappointing…. We asked for refund and it is ridiculous to know that we can not cancel the order (even before the item is shipped) and we can only wait until receiving and return it for refund. Totally no clue why such company can exist in Norway…..

November 3, 2025
Unprompted review
Watery.no logo

Reply from Watery.no

Hello Shuai,

Thank you for your feedback. We are truly sorry to hear about your negative experience and understand your frustration. This is certainly not the standard we aim to provide, and we sincerely apologize for the confusion regarding the delivery and communication.

We completely understand your concerns about the delay and the return process. Please know that we take this very seriously and will review our procedures to prevent situations like this in the future. You can contact us directly at support@watery.no, and we will do our best to resolve the issue as quickly as possible.

We appreciate your honesty and hope we can improve your experience going forward.

Best swimming regards
Emil / Watery.no

Rated 5 out of 5 stars

Easy purchase and shipping

Easy purchase and shipping. Thanks .

October 29, 2025
Unprompted review
Watery.no logo

Reply from Watery.no

Dear Andrew,

Thank you for your feedback! We’re glad to hear that you found the purchase and shipping process easy.

We look forward to serving you again!

Best regards,
Emil / Watery.no

Rated 4 out of 5 stars

Color is slightly different from the…

Color is slightly different from the picture on the website :(
The silicone is quite soft but not soft enough.

August 30, 2025
Unprompted review
Watery.no logo

Reply from Watery.no

Hei, Natalia,
Tusen takk for anmeldelsen din og for at du delte opplevelsen din med oss. Vi er lei for å høre at fargen på produktet var litt annerledes enn forventet, og at silikonet ikke helt levde opp til forventningene dine. Vi setter stor pris på tilbakemeldingene dine, da de hjelper oss med å forbedre produktbeskrivelser og materialvalg i fremtiden.

Hvis du ønsker det, er du alltid velkommen til å kontakte vår kundeservice slik at vi kan finne en løsning som passer deg best.

Med vennlig hilsen,
Emil / Watery.no

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