Wavesandtrunks Reviews 

180
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Total scam and ripoff False product advertising. Send wrong product. Inferior quality Recommend not doing business with them

Rated 1 out of 5 stars

Ordered 4 shorts ($88 order) from Waves & Trunks. Fabric was shiny, itchy and not cotton/knit. I was surprised when I found that returns can only be processed if, at my expense, order is only mailed... See more

Rated 1 out of 5 stars

the company has no address listed only email and phone ( Email: Contact: 863-434-8854) I purchsased 2 'M', men's shorts. Both of them were different one too long one too narrow. i was asked to submit... See more

Rated 1 out of 5 stars

Same experience as others. Sent wrong size and inside of package crawling with ants. Phone line to customer service just a busy signal and customer svc email does not respond. Website looks more legi... See more

Company details

  1. Clothing Store
  2. Activewear Store
  3. Swimwear Store
  4. Women's Clothing Store

Information provided by various external sources

The mission of WAVES & TRUCKS is to give our customers the best when it comes to trunks. Swim, run, burn some calories or take a casual stroll, we have trunks designed in style and element for all of your daily requirements. Made from premium quality m...


Contact info

1.2

Bad

TrustScore 1 out of 5

180 reviews

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No history of asking for reviews

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1.2

All reviews

(180)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

Sneaky scam. This is not about service or product…

This is not about service or product quality. This is about the company lying. They tell you will ship in 5 days. What they don't tell you is "from China". The "company" is probably somebody with a computer, takes orders and then orders from China on your behalf. A month or two later might get your order. Just use aliexpress.com instead and do the same thing at half the price, and have a big company's customer support behind it. I might still get my order, but then I probably won't need it anymore.

April 9, 2023
Unprompted review
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Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY!!!

DO NOT ORDER FROM THIS COMPANY!!!! I ordered two suits that never came! The phone numbers were all disconnected, and when I filed disputes with Paypal, the vendor immediately replied each time saying the shipment was in transit and would be there in 2 to 4 weeks. Total bs. After my final dispute, I was again told to wait 2 to 4 weeks. I asked Paypal to investigate them for fraud.

March 28, 2023
Unprompted review
Rated 1 out of 5 stars

this outfit is a scam

this outfit is a scam. they sell online products but never deliver them. even the phone number on their website flips to verizon saying “no such number”. avoid them unless you want to lose money.

February 5, 2023
Unprompted review
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Rated 1 out of 5 stars

This company is a scam

This company is a scam, no customer service. Emailed, tried to call and no response. What I ordered is not what I received. Companies should state that product is coming from China upfront, if I’d known I wouldn’t have purchased to begin with.

August 2, 2022
Unprompted review
Rated 4 out of 5 stars

An excellent experience…

I just received my shipment and everything was fantastic! No joke. I was skeptical as I read the reviews AFTER I placed my order and thought “well, if they suck - then I’m out $40”. Thankfully, everything was great! The fit was true. I’m a 40w and the XL brief was perfect! Even comes with a modesty pad in the front. I was very happy! I just ordered 2 more briefs.

The product did not ship from within the US, and I used the SHOP app to track its delivery progress. It took 2 weeks to arrive from China.

July 31, 2022
Unprompted review
Rated 2 out of 5 stars

They ship from CHINA

So first off, this company ships from China. Which creates several issues:
1. Shipping will NOT be quick. Give at least 2 weeks. That's if they process your order within the promised 24-48 hours. I sent a mean email when I hit 72 hours and I didn't have shipping info, and they processed it right away.
2. I've paid through this same payment system for other things that were absolutely a scam, and they never refund your money. They want you to pay to return the item. TO FREAKIN' CHINA. Once, I paid for a metal over-the-sink dish rack, and I received 3 plastic trays, like letter trays but 1/3 the size. I sent Paypal the picture of what I ordered and what I received, and they didn't do anything. So be forewarned.

July 28, 2022
Unprompted review
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Rated 4 out of 5 stars

One good experience

After I had already ordered, I read a few reviews that were so bad I cancelled the order and the bank stopped payment. After maybe 3 or 4 weeks, I received the order which was a beautiful pair of bright blue trunks. I didn't pay for them bc I'd cancelled my order, but I felt guilty that I'd told the bank about the bad reviews of other people and they had put the company on their bad list. I may be one of the few that had a pretty good experience.

July 21, 2022
Unprompted review
Rated 4 out of 5 stars

I decided to write this review after…

I decided to write this review after reading countless bad ones after placing my order. I thought “Oh well, I guess I just got taken. At least it wasn’t a big order”. We’ll today I received exactly what I ordered. Fit was perfect and I couldn’t be happier. Only negative was that it took two weeks to arrive.

July 17, 2022
Unprompted review
Rated 1 out of 5 stars

This is a totally fake business

This is a totally fake business.
Wish I had read these reviews.
Got something totally different from what I ordered and now zero communication from the company, phone is just a busey signal.
DO NOT GET SCREWED LIKE I DID BY THESE GUYS

June 27, 2022
Unprompted review
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Rated 1 out of 5 stars

Been a month, no swimsuit..

Horrible, do not recommend this place. I had no idea they were in China or whatever. I ordered a swimsuit on 3-29-2022. It is now 4-21-2022. I have yet to receive it. Customer service is non existent. I'm guessing when it finally arrives, it won't fit. Because from my experience, Asian sizing is way smaller than US sizing. For example, an XXL in Asian countries is a L at best in US states. So, yeah, not happy. Not to mention, it never stated anywhere that the shipping would take a month. I expect that from Wish.com or such places, but when you represent yourself as being in the USA, that is misleading. So buyer beware!

April 21, 2022
Unprompted review
Rated 1 out of 5 stars

Trust the bad reviews

Trust the bad reviews. This is a total money laundering scheme. Yeah they may send you something but it won't be what you ordered. This is not a Western business, they're based in Asia. AVOID

April 21, 2022
Unprompted review
Rated 1 out of 5 stars

This is a follow up to the previous bad…

This is a follow up to the previous bad review.
For months now I have tried to contact this company. No return emails, inquiries on their web site and phone calls. Just get a busy signal, anytime of the day or night.
Their disclaimers say they are governed by the laws of Canada. Their phone number is in Florida.
Fraudulent company.

April 13, 2022
Unprompted review
Rated 1 out of 5 stars

Very disappointed in this company

Very disappointed in this company !
Ordered swimmers 2 months ago , still not received.
Have sent numerous emails with no response .
Wish I had read these reviews before ordering.
Do not buy from this company.

April 2, 2022
Unprompted review
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Rated 1 out of 5 stars

Do NOT order from this company

Do NOT order from this company! They are slow to ship and non-responsive when you ask for a return authorization. Actually non-responsive to any attempted communication. The only reason I gave them one star is because this system would not let me create a review with zero stars. I checked the box below to let Waves and Trunks know about this review, but the email address they will use is the same one I've been using so I doubt they'll get too worked up about it.

March 18, 2022
Unprompted review

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