Wavexlogistics Reviews 8

Excellent compnay to provide the brilliant service

Catherine was very helpful, professional, responsive throughout the process. She kept me informed, answered all my question and made everything as smooth as possible. I really appreciate her excellent customer service and would definitely recommend working with her. Overall good rate,communication, start to end thanks

Catherine Thomas was very professional and responsive throughout the entire process. Catherine communicated clearly, kept me informed every step of the way and made everything smooth and stress-free. Her attention to detail and dedication to providing outstanding service was Greatly Appreciated!!!

I had an excellent experience working with Trevor Smith. He was professional, knowledgeable, and responsive throughout the entire process. Trevor communicated clearly, followed through on every commitment, and made everything smooth and stress-free. His attention to detail and dedication to providing outstanding service truly stood out.

I highly recommend Trevor Smith to anyone looking for someone reliable, trustworthy, and easy to work with. It was a pleasure doing business with him, and I would gladly work with him again in the future. Five stars!

I should have looked at the reviews before I put my deposit down. I also dealt with Catherine, who apparently is a liar. My car was supposed to be picked up. It was never picked up and now I am waiting for my refund. This has been a big inconvenience. Everything was stored in my vehicle to be transported and now I have to take everything out and try to get everything scheduled to fly out in the morning. I will be contacting the Better Business Bureau and if they do not return my money, I will be filing a claim and small claims court do not use this company. It is a scam.

Good company to deal with. Extremely professional guys.

This is a scam company. They will take a deposit upfront before pickup which is not the usual and customary process I now know. Then they will fail to pickup the car repeatedly, make excuses and then try to inflate the price. When you try to cancel they will play more games and ultimately refuse. Dealt with “Catherine” if that’s her real name. Stay far far away from them.

WAVEX Logistics was suppose to pick up and deliver an RV for me. They did not provide the service due to some illegal action their driver had committed. I was promised by John that my Vehicle would be picked up that day at the same price the contract was sign for. I had already paid them 315 dollars and expected to pay the driver the rest when he got here. Then get a message from John that the price had gone up by 2,200 to get the vehicle delivered. When I reminded him of the promise he made he denied it. Fortunately, I have some of the promise on the text messages we exchanged.
Attempt to get my deposit back, at first, told he had handed over to the accounting department, then I was just ignored, till I text John this will do their case more harm, then good.
All I have gotten from them is delays, excuses, but no refund. Visited their site and looked at their reviews, by the way the do not place low stars, but one reviewer gave the a 4 star, but wrote how they scammed him out of the money and never delivered his vehicle either.