Wavymyhair Reviews 211

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their excellent quality, often highlighting the natural look and feel of the hair, minimal shedding, and overall durability. Many people appreciate the convenience of the "wear and go" wigs, noting how easy they are to style and maintain. The customer service is frequently described as amazing, speedy, and helpful, with many consumers expressing satisfaction with the communication and tracking updates. However, some customers experienced issues with their orders, including receiving incorrect products, lengths, or colors that did not match descriptions. A few people also reported long delivery times and dissatisfaction with the customer service response when trying to resolve these problems, particularly regarding returns and refunds.

What people talk about most

Product

Clients share positive opinions on product quality, often praising the hair's softness, natural look, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the hair's softness, natural look,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express satisfaction, praising easy ordering,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Some customers experienced fast and swift... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise the... See more

Based on these reviews

Rated 4 out of 5 stars

I ordered two wigs from this company. Even though it took a while to come in their communication and tracking updates were on point and impressive. The boxes came with alot of additional goodies insid... See more

Rated 4 out of 5 stars

okay so let me be 110% honest here, I did originally have problems with shipping. Ordered Thursday afternoon march 26th it was boxed and ready to ship Monday morning ish March 30th. It’s currently the... See more

Rated 5 out of 5 stars

Ordered the chestnut brown, 20 inch, 250% density wear and go wig. this is my second wig as I have another wear and go in honey blonde. Both wigs, especially the chestnut brown are so beautiful and I... See more


Company details

  1. Wig Shop

Written by the company

Behind every kind of exquisite fashion is the polishing of the fashion company's excellence, It is an important decoration to set off your noble temperament. Therefore, Wavymy Hair came into being to create professional and high-quality virgin human hair for you, styles of wear go glueless wigs,lace wigs, colored wigs, bundles with closure, types of hair bundles and so on. Wavymy Hair have our own factory with 13 years experience, which provide flesibility for hair produce and best price for wholesale, We specialized in professional set design, production, sales, service over the world,fast shipping by the world best express delivery.


Contact info

3.9

Great

TrustScore 4 out of 5

211 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 76% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Cute Cute!!

I ordered two wigs from this company. Even though it took a while to come in their communication and tracking updates were on point and impressive. The boxes came with alot of additional goodies inside like comb, band, nails, stocking cap, etc. The hair color is exact and the lengths are perfect. One of the wigs is alittle too big but still looks nice. I just have a small head. I would order from them again #thumbsup

April 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Ordered 24in wear n go wig

My name is Dedra
Ordered 24in wear n go wig. Was not long at all very disappointed. Would not recommend ordering anything from this seller.

April 4, 2026
Unprompted review
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Reply from Wavymyhair

Dear,
I have reviewed the shipping records for your order. We did indeed ship the 24-inch version to you.

Thank you very much for giving our wigs a try. I am truly sorry to hear that this wig did not meet your expectations—I completely understand your concerns.

Regarding the length: sometimes, the visual appearance of a wig can vary depending on the wearer's body frame.
You may also wish to measure the wig yourself to verify its exact length. The correct method for measuring is as follows: gently pull a strand of hair straight, and measure from the very top of the wig (at the crown/parting) down to the very tips of the hair.

If it is convenient for you, could you please send us a photo of the wig as you received it (ideally laid flat, or while you are in the process of measuring it)? I would be happy to take a closer look for you.

If, upon verification, we confirm that there was indeed an error with the wig's length, we would be more than happy to refund the price difference resulting from the discrepancy.

We are currently actively gathering customer feedback as part of our ongoing efforts to improve the quality of our products and services.

Would you be willing to give the suggestion mentioned above a try?

If you have any other questions or suggestions, please do not hesitate to contact us at service@wavymy.com—I am always online and would be delighted to provide you with further assistance. 💕
Best regards,
Wavymyhair

Rated 5 out of 5 stars

Awesome hair

I’ve been ordering from this site for about two years now I think but all of my wigs that I get from here are glue less and they’re easy to put on. I love this site so much they hear that I just got the wig is very full and that’s what I like. The shipping doesn’t take long either and when you receive your order, you get a free gift inside of the box which is great.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

We been buying human hair wigs for over 20 years

We been buying human hair wigs and extensions for over 20 years. Let me tell you this is the best quality we have ever got. We have tested with dying, washing, styling and wearing daily all day everyday. The hair has stayed absolutely beautiful. Plus it arrived in no time, I think it was a week but it came a very long way .
The wig is true to the photos, true to the length ordered, thick , bouncy , luxurious. Never before have we been this happy with human hair. We used to order from AliExpress but they have started adding all sorts of bad quality hair to their wigs some is like animal hair.
This amazing hair provider is going to be our number one go to place for all our future orders.
Please do not hesitate to order from them you really won’t be disappointed.
I can’t even stress enough how amazing this hair is .
I wanted to wait longer to leave a review but honestly they deserve the credit now .

March 27, 2026
Unprompted review
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Rated 4 out of 5 stars

okay so let me be 110% honest here

okay so let me be 110% honest here, I did originally have problems with shipping. Ordered Thursday afternoon march 26th it was boxed and ready to ship Monday morning ish March 30th. It’s currently the 2nd April, and I was stressing that it wasn’t going to come in time. I messaged the company and because of different time zones the replies was slow but the help was amazing. Royal Mail did originally make my parcel delayed due to missing the collection but as soon as I texted the company they immediately shipped it out April 1st and rebooked the shipping with a new tracking number. I did request a refund before but they asked if id like to keep the order if they shipped out immediately. So of course I said yes that’s brilliant. Lucy was a massive help in this I received my order today as I’m wearing the half wig to an event. I washed the half wig because it did have a smell on it but soon went away. It’s currently air drying right now the hair is really soft and looks natural the highlights are wonderful aswell. This highlighted half wig is brilliant there isn’t much shedding. It does tangle abit at the top but it’s easy to get out. Thanks for my order!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very comfortable!

Ordering was easy, the wig was a great price, received the unit in a timely manner when I received the unit it was as described. The quality was great. It was very easy to put on. It’s not hot. I absolutely love it!

March 24, 2026
Unprompted review
Rated 2 out of 5 stars

Deceitful seller- DO NOT TRUST

This seller is not to be trusted when it comes to issuing a refund as promised.

I left a negative review about a glueless wig and never thought anything about it until they contacted me apologising and said if I remove my comment they would issue me 50% compensation when I took my comment down and sent my paypal email address they blocked me. I have tried speaking to customer services but they skirt around my complaint with no solution

March 13, 2026
Unprompted review
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Reply from Wavymyhair

Hello,

We are deeply regretful to learn of your recent experience, and we offer our sincere apologies for any distress or inconvenience this may have caused you.

We wish to state unequivocally that we neither endorse nor encourage the practice of removing reviews in exchange for any form of compensation. We take any misunderstandings or communication errors that may have occurred during this process very seriously.

Given the recent prevalence of scammers, we also urge you to remain vigilant. Please do not place your trust in information sent from unofficial websites.

Your feedback is of paramount importance to us, and we sincerely hope to have the opportunity to resolve this matter to your satisfaction. As this website does not display your personal details, please contact us directly at service@wavymy.com and include your order details. We will prioritize your case and strive to provide you with a satisfactory resolution as soon as possible.

We remain steadfast in our commitment to transparency and place customer satisfaction as our top priority; we are truly grateful for the opportunity to resolve this issue for you.

Best regards,
WAVYMY HAIR

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Rated 5 out of 5 stars

I love this vendor

I love this vendor. I've been buying from them several years and I love their wigs. I love the fact that if there's a problem they fix it and they also communicate in a timely manner. I will continue to buy

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Good value for money

Good value for money I bought the half wig yaki texture and very happy with it it’s easy to apply, nice and think and comes layered and curled so can install right away this is my second wig from here so I’d highly recommend

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

They attempted to bully me and TELL me to not write a bad review

You CAN NOT tell me!!! What not to write! It’s my/the TRUTH!!! It’s a review! The hairline is bad and so is customer service !
Not To mention it’s the truth… Is the hair line super thick or not? If you don’t like the review then stop advertising “natural hairlines”, when indeed the hairline is like a baby doll. Did or did u you guys not ADMIT that The hairline line was made thicker? I previously purchased a wig which was perfectly fine and I loved! I SEEN a video and read the description before purchasing ANOTHER one, and it was FALSE advertisement! After I bought the wig is when you guys admitted it was changed!!! Then I forgot to mention in the last review… You had the nerve to tell me to pluck the wig and or get someone to do it!! (So your suggestion was to fix a problem you caused annnnd pay for it on top of paying for the wig?) Again terrible suggestion and customer service!! And let’s talk about how we can’t talk to a live person!!! I will write a bad review 100
Times!!! I’ve literally already told multiple people to NOT PURCHASE from you. Lots of people come to me because I try out different ones, and I make them look good, even if it was “just ok” I wouldn’t speak negatively, but the wig was that BAD! And had u fixed the issue in a fair manner, then I would have never wrote a bad review because I give second chances, no one perfect, but you guys took no accountability in regards to changing the formula. Next time advertise the big ugly Barbie hairline u sent me, I guarantee no one will buy it! You guys are advertising the natural hairline, that’s not right! OQ hair is where it’s at, and CURLY ME hair. Perfect wigs and knots. Again once upon time yours was ok! Then you changed it and expect me to be ok after spending money! My husband didn’t like it, at all.. and he never says anything bad about my hair! But for a man to say, “yea that’s look strange”. Tells it’s all. I always make my wigs look good.. do not buy the wig guys… what you see on the video is what you WILL NOT get!! They told me they changed then because “more people said it was too thin” again which doesn’t even make sense! No one wants a big hairline especially a black woman… if anything..advertise BOTH! but why get rid of a natural looking hairline? Terrible business move!! And terrible way to handle this situation, send me the mailing info to send it back!! Or refund my money! Until then! I’ll tell everybody to not buy and continue with my TRUTHFUL reviews!! People work hard for their money!! That’s why people look at reviews to not waste money!!

March 20, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT buy from this company

DO NOT buy from this company. Meant to receive my ordered on Jan 29 never received it. The parcel was left outside my door while I was at work and got stolen. The company refuses to refund or take responsibility. Terrible customer service. Save your money and shop somewhere else.

January 29, 2026
Unprompted review
Wavymyhair logo

Reply from Wavymyhair

Dear Customer,
I am deeply sorry to hear about this situation. In cases of package theft, we typically assist our customers in filing a police report and initiating a compensation claim. However, as you did not provide valid contact information, we are currently unable to reach you or access your order details. If it is convenient for you, please contact us at service@wavymy.com, and we will resolve this issue for you as soon as possible. Additionally, please check to see if you may have provided a different email address; doing so could result in you missing our emails and shipping updates. We kindly ask that you contact us at your earliest convenience so that we may proceed with resolving this matter for you promptly. Thank you.
Sincerely,
Wavymyhair Team

Rated 1 out of 5 stars

The product was VERY disappointing

The product was VERY disappointing. The hair arrived "curled" and wasn't naturally curly as advertised. The unit literally wasn't worn due to it changing texture after being washed.. overall Customer, my money($200 or more, can't recall) was wasted. I Customer service was horrible. 2 units were purchased with the same outcome. I will NEVER buy from this vendor again.

Karen E.

May 26, 2025
Wavymyhair logo

Reply from Wavymyhair

Dear Customer,
I am deeply sorry to hear about this issue. All of our wigs are made from 100% human hair; it is normal for the curls to loosen slightly after washing. However, you can easily restore the curl pattern by applying a styling product—such as mousse—and either scrunching the hair with your fingers or using a blow dryer to set the style. Since you did not provide valid contact information, we are currently unable to reach you or access your order details. If it is convenient for you, please contact us at service@wavymy.com, and we will resolve your issue as quickly as possible. Additionally, please check to see if you may have provided a different email address; this could result in you missing our emails and shipping updates. We kindly ask that you contact us as soon as possible so that we may assist you promptly. Thank you.
Sincerely,
Wavymyhair Team

Rated 5 out of 5 stars

Purchasing was easy

Purchasing was easy. Communication was 10000% great!!!
The hair is EXACTLY how shown online. The hair is soft, no shedding, no smell.
Shipping was the regular time frame about 2 weeks.

February 5, 2026
Unprompted review
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Rated 5 out of 5 stars

First off the wig didn’t take long to…

First off the wig didn’t take long to come after placing my order. I loveeee that. The wig was true to length. I came pre plucked, cut, and curled like it said in the description. It’s everything I wanted and needed. Thanks wavymy hair.

February 1, 2026
Unprompted review
Rated 2 out of 5 stars

I ordered a yaki straight wig

I ordered a yaki straight wig. It came in a crushed old box with some ghastly fake nails.
The wig itself looked ok but European straight other than yaki straight.
I won’t be ordering any further wig from this country.
I won’t send it back just incase I don’t get my money back.
These sellers are only out to get money with fake goods and fake adverts.

January 27, 2026
Unprompted review
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Reply from Wavymyhair

Dear customer,
Please do not leave false or misleading information that could mislead other customers. We have never received any emails from you complaining about problems with the wig. Furthermore, we offer a 30-day no-questions-asked return policy. If you are unhappy with the wig for any reason, you can contact us to return it within 30 days of receiving it. After receiving the returned item, we will process the refund within 24 hours. We are unsure if you purchased the wig from our store, as we cannot locate your order due to incomplete information. If you have any questions, please contact service@wavymy.com.

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