Excellent experience with Wayex from start to finish. The app is clean, easy to use, and makes managing crypto and everyday spending simple. Transactions are fast, the card works smoothly, and the pl... See more
Company replied
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I have been using Wayex since the beginning (CryptoSpend days) . It’s been great to travel around overseas using my Wayex Card , NO FX FEES!. The platform has developed and grown making it easier to... See more
Company replied
10+ days waiting for 5eiro transfer. Sender bank always make instant sepa, but wayex didn't receive it. Im happy to see 5euro gone, not more. Wayex suport is already searching missing payment 24h +.
Company replied
By far the best exchange in Australia, I've tried several others and all of them struggle to deal with support issues or response times in general. It's easy to swap the card to use different crypto c... See more
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Company details
Written by the company
Wayex (formerly CryptoSpend) is Australia's easiest way to Buy, Sell, Spend & Store Crypto. Founded in 2018 by two university students, our mission at Wayex is to simplify the world of cryptocurrency for the crypto newbies and pros. To help with this, we have released the Wayex App and Wayex Card, Australia's first and only crypto Visa card. Learn more at: https://wayex.com
Contact info
Australia
- wayex.com
4.2
Great
56 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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They closed my account for no reason
They closed my account for no reason, what a joke lucky I had no money in the account , please do not sign up with them they are scammers
October 27, 2024
Unprompted review
Reply from Wayex
Hi Ellyse,
We’re sorry to hear about your experience. Account security is our top priority, and we’d like to investigate this further for you. Please reach out to us at support@wayex.com or via live chat, and we’ll work on resolving this.
Thank you,
The Wayex Team
Bryan helped me quick and efficient.
October 25, 2024
Unprompted review
Wayex is reliable and easy to use
I've been a long-standing client of Wayex. Im very happy with their services and customer support.
I travel overseas alot and their debit card has always worked well.
Keep up the good work Wayex!
October 15, 2024
Unprompted review
Customer service was very helpful
Customer service was very helpful.
Thanks wayex
October 3, 2024
Unprompted review
Very quick and efficient
Very quick and efficient. Solved my problem
September 30, 2024
Unprompted review
Very quick responses & very quick to…
Very quick responses & very quick to help resolve with any issues! Awesome team they have working for them 😊
September 27, 2024
Unprompted review
I need help with a withdrawal and they…
I need help with a withdrawal and they were great. Promptly got it sorted.
September 20, 2024
Unprompted review
Good.prompt response from staff
September 12, 2024
Unprompted review
I was very happy with response time and…
I was very happy with response time and my problem was solved promptly.
August 29, 2024
Unprompted review
Consultant approach me promptly, if I closed the app I wouldn’t have completed signup today
Was unable to find the kyc page on the app but consultants acted promptly and assisted. Consultant Francis was polite and assisted me completing the signup process. Much appreciated. Thanks Francis
July 17, 2024
Unprompted review
Great platform, excellent customer service!
I signed up to Wayex a few days back, super impressed with the platform and even more impressed with the excellent customer service, they were very through in doing due diligence to ensure the safety of my account.
Early days, but ticking all the boxes, can't wait to get my Wayex Visa Card.
July 12, 2024
Unprompted review
Great App
Easy to use, great for using overseas & avoiding any additional fees. Support are always helpful & respond within minutes. Never had any bad experiences using Wayex.
July 9, 2024
Unprompted review
I can't appreciate enough the help and support I have always received from the team at Walex
I can't appreciate enough the experience I have had with the team at Walex. They have gone above and beyond to remedy any issues I have had, on my behalf. They are always prompt to reply to any queries or issues I have had, with a 100% strike rate of resolving them, always in a helpful and professional manner. I highly recommend this platform.
July 2, 2024
Unprompted review
I love this App it’s very easy to use…
I love this App it’s very easy to use and if you encounter any issues the Wayex team responds normally within 3 to 5 minutes. They work together with you until the issue is resolved which is excellent highly recommend
June 28, 2024
Unprompted review
Bryan from Wayex was most helpful and…
Bryan from Wayex was most helpful and very quick to respond to my email. Much appreciated
June 14, 2024
Unprompted review
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