Wayfair Ireland Reviews 

1,684
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 1,035 reviews, most reviewers were somewhat happy with their experience overall. Customers often find the ordering process straightforward and appreciate prompt, reliable delivery. Many consumers are pleased with product quality, noting items often look good, feel sturdy, and offer excellent value. However, some people were dissatisfied with product quality, citing issues like items arriving damaged, having defects, or not matching descriptions. Several reviewers experienced delivery problems, including missing items, significant delays, or packages left unattended. A notable number of customers expressed frustration with customer service, describing it as unhelpful, difficult to reach, or providing inadequate support.

What people talk about most

Product

Customers had ambiguous experiences with product quality and delivery. Many reviewers praised the quality,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising quick and prompt deliveries, often... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many customers finding the ordering process... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing satisfaction with the quality of... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The bouncing castle is perfect size but unfortunately after 2 weeks of having it holes have started to come which we have only a 2 year old so this damage couldn't possibly be because of his weight. I... See more

Company replied

Rated 4 out of 5 stars

By tracking it’s says that my order has been delivered but in reality I didn’t receive anything Contacted next day Wayfair costumer service and they are sending me replacement order Great shop wit... See more

Company replied

Rated 4 out of 5 stars

Good Choice in products, easy to order, good tracking system to plan for delivery. On this occasion there was only one item in the order so delivery was straightforward. On previous order with multi... See more

Company replied

Rated 4 out of 5 stars

Prompt delivery on time. A very good product at a reasonable price. Slightly tedious assembly for one. Looks good feels sturdy and great bonus comes with a cover. Recommend.

Company replied


Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. e-Commerce Solution Provider
  4. Home Improvement Store
  5. Outdoor Furniture Store

Written by the company

Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.

Wayfair.ie

Written by the company

All Things Home
We’re here to help whenever you need us. Whether you’re browsing, buying, or have already placed an order, our friendly team is on hand to make things easy. We’re just a call or email away. You can reach us Monday–Friday, 08:00–19:00, and Saturday–Sunday, 08:30–17:00.
Quality
Quality you can rely on. With a wide range across every category, it’s easy to find exactly what you need in just a few clicks. And if you can’t spot it? Our team is here to help.
Support
Support you can count on. Alongside products from leading brands and manufacturers, we share helpful details and customer reviews so you can shop with confidence.

Our Satisfaction Guarantee

Satisfaction, Guaranteed

At Wayfair.ie, we want you to love your home finds. If something isn’t right, just let us know within 30 days of delivery and we’ll help put it right. You can track orders, manage deliveries and arrange returns anytime through My Account. Need more guidance? You’ll find step-by-step support in our Help Centre.

Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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1-star

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3.6

All reviews

(1,684)

973 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

The price, service and quality

June 18, 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're glad you enjoyed our service and quality.

Wayfair Ireland

Rated 5 out of 5 stars

Lovely curtains

Lovely curtains delivered very promptly. They are exactly what I ordered. Very happy with the whole process!

June 17, 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We are so pleased to hear you are happy with your curtains and our prompt delivery! We appreciate your kind words.

Wayfair Ireland

Rated 4 out of 5 stars

Good Choice in products

Good Choice in products, easy to order, good tracking system to plan for delivery. On this occasion there was only one item in the order so delivery was straightforward. On previous order with multiple items there was some delay and confusion, but the entire order did arrive.

June 17, 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We appreciate you sharing your feedback. It's great to hear that you found our product selection good and the ordering process easy, with helpful tracking. We understand your concern regarding the previous multi-item order, and we are always working to improve our delivery consistency.

Wayfair Ireland

Rated 5 out of 5 stars

Haven't received my goods yet so it's a…

Haven't received my goods yet so it's a bit early for this question ⁉️

June 27, 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We appreciate you taking the time to leave a review. We understand you're still awaiting your goods. We are here to help!

Wayfair Ireland

Rated 5 out of 5 stars

A very good website with a large…

A very good website with a large selection of furniture and home goods. Easy navigation, high-quality photos, and detailed descriptions make it easy to find the right product. The prices are quite reasonable, and delivery is fast and reliable. I was very pleased with my purchases and would recommend this website to others.

June 18, 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We are so glad to hear you found our website easy to navigate and appreciated the quality of our product photos and descriptions. It's wonderful to know you were pleased with your purchases and our fast, reliable delivery. Thank you for recommending us!

Wayfair Ireland

Rated 5 out of 5 stars

Great delivery

Great delivery , product perfect

June 16, 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so pleased to hear that your delivery was great and that you found the product to be perfect. Thank you for your positive feedback!

Wayfair Ireland

Rated 4 out of 5 stars

Only reason for 4stars only is the…

Only reason for 4stars only is the delivery - the parcel was left in annopen bin storage area, which is almost the same as leavingvit out on the street - without any call or message or anything.

June 15, 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We appreciate your feedback regarding the delivery. We are concerned to hear the parcel was left in an unsecured location without notification. We will review this with our delivery partners to prevent future occurrences.

Wayfair Ireland

Rated 5 out of 5 stars

Everything went so well from order…

Everything went so well from order right through to delivery it actually arrived before the delivery date
Couldn't be happier with my purchase
Thank you

June 14, 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so glad to hear everything went well with your order and that it arrived early! We truly appreciate your kind words and positive feedback.

Wayfair Ireland

Rated 2 out of 5 stars

Still have not received the dragon…

Still have not received the dragon garden statue

June 5, 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We are sorry to hear this. This is certainly not the service we aim to provide for our customers, and we apologise for any inconvenience caused. Please be advised that as there are multiple factors that influence the delivery process, we cannot guarantee delivery dates as things can move faster than expected sometimes, or can encounter unexpected delays. Whilst we strive to provide our customers with the most accurate delivery expectations possible, we can only provide estimates.
If you have not received your order within 10 days of the original estimate please reach out to us so we can provide you with a resolution. Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting www.wayfair.ie/myaccount
Wayfair Ireland

Rated 5 out of 5 stars

Chair is exactly what I was looking for…

Chair is exactly what I was looking for at a very reasonable price. Easy to assemble and fast delivery. I’m ordering a second one.

June 13, 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so pleased to hear that our chair was exactly what you were looking for and that you found the price reasonable. We appreciate your positive feedback on the easy assembly and fast delivery, and we're thrilled you're considering a second one!

Wayfair Ireland

Rated 5 out of 5 stars

The speedy delivery

The speedy delivery. Quality of each item. The ease of assembly

June 12, 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so glad you enjoyed the quick delivery, product quality, and easy assembly. Thank you!

Wayfair Ireland

Rated 1 out of 5 stars

Return collection service a nightmare

I had a very poor experience with Wayfair.ie in relation to a return. They undertook to collect the item again and again on different dates, never turning up. Their courier eventually came to collect it on a day I hadn't been notified of at all! Communication was extremely difficult using their online chat and I was fobbed off many times before finally getting a result, with a huge amount of persistence. Unfortunately I cannot recommend Wayfair.ie.

June 24, 2025
Unprompted review
Wayfair Ireland logo

Reply from Wayfair Ireland

Thank you for sharing your experience. We are truly sorry to learn of the difficulties you encountered with your return and our communication. We are reviewing our processes to prevent similar issues.

Wayfair Ireland

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service, quick and easy will recommend to everyone

June 22, 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so glad you had a quick and easy experience. We appreciate your recommendation!

Wayfair Ireland

Rated 5 out of 5 stars

Great service

Easy ordering process. Quick & reliable delivery. Issue with 1 of the items purchased, but problem dealt with quickly & efficiently. Very good customer service, will definitely use them again

June 12, 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so glad to hear you had a positive experience with our ordering process and delivery. We appreciate your kind words about our customer service and look forward to serving you again!

Wayfair Ireland

Rated 5 out of 5 stars

Overall service is very good

Overall service is very good. Am very happy with the table I bought.

June 21, 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so glad to hear you're happy with your table and our service! Thank you for your kind words.

Wayfair Ireland

Rated 5 out of 5 stars

Lots of variety

Lots of variety, and useful reviews from previous customers

June 1, 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We are so glad you found our variety and customer reviews helpful. Thank you for your kind words!

Wayfair Ireland

Rated 5 out of 5 stars

Quality affordable table and chairs

Quality affordable table and chairs, delivered quickly and with reasonable delivery charges. I wouldn't hesitate to buy from Wayfair again, very happy with their products and delivery.

June 14, 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're delighted to hear you're happy with the quality and affordability of your table and chairs. Thank you for your kind words!

Wayfair Ireland

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