We Connect Smart Limited Reviews 14

TrustScore 4.5 out of 5

4.5

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Company details

  1. Gas Installation Service
  2. Heating Contractor
  3. Boiler and Heating Service
  4. Plumber
  5. Security Equipment Store
  6. Home Audio Store

Written by the company

Keeping your home warm efficiently, protecting what matters and controlling services like heating & lighting saves money. Our solutions are easy to use, affordable and all controlled by the palm of your hand.​ Heating your home with our Ariston boilers saves on energy consumption, they are class A rated, smart ready, beautiful and reliable. We are experts in water heating and thermal comfort. We provide our customers with an extensive range of innovative and energy-conscious products designed to improve and simplify home life. ​ Protecting your home with our Ajax system provides you with peace of mind, stop worrying and get on with the things that matter to you, our professionally installed smart security systems are easy to use, monitored 24 hours a day and provide the freedom you deserve. ​ WiFi blackspots are a thing of the past with our advanced networking & WiFi smart solutions, no more logging on to different connections around your home. Unlike traditional Wi-Fi , our access points use Smart Roaming technology to eliminate WiFi blackspots by creating one seamless network and automatically connect you to the strongest signal as you move through your home. We Connect Your Home Smarter.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Honest review

Punctual, efficient, arrived on time, helpful and friendly young man he was very polite and unobtrusive also explained everything as we have never had a gas boiler previously

March 13, 2023
Unprompted review
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Reply from We Connect Smart Limited

Thank you ever so much for your lovely review. Please do not hesitate to contact us if you need anything in the future. Kind regards, the We-Connect Team

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Rated 5 out of 5 stars

Highly recommend We-Connect

We would like to thank William and Robert for a job well done.
We are a retired couple with a disabled son.
We moved into the house and after the first winter Knew the existing boiler was not up to the job and there were problems with the diverter valves.
We had a quote to sort out the valves but this ran into 100's and still left us with a 13 year old boiler.
So a new boiler it was needed.
We had several quotes and Robert offered us the best deal.
The work was started but during installation the problems with the old boiler became more apparent causing more problems than expected.
On professional advice from Robert it was decided to change boiler type from system to combi.
Due to this the work over ran but both William and Robert worked on to ensure we had heating and hot water that day and came back the following day to clear up.
Also thanks to Calina for help with the paperwork

February 20, 2023
Unprompted review
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Reply from We Connect Smart Limited

Thank you so much for your excellent review Heather, we are very pleased you were happy with the service we provided. Please do not hesitate to contact us if you need anything in the future. Kind regards, the We-Connect Team

Rated 5 out of 5 stars

Excellent Service

Turned up at the time stated, task efficiently managed, very polite and respectful, good communication throughout, definitely using again in the future
Well done

January 31, 2023
Unprompted review
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Reply from We Connect Smart Limited

Thank you very much for your lovely review Margaret. We look forward to working with you again, don't hesitate to call if you need us. Kind regards, The We-Connect Team

Rated 5 out of 5 stars

Boiler replacement and heating system sorted

Within days of our boiler needing replacing, Robert, Will and Calli sorted, ordered and installed our new boiler with smart app thermostat. They sorted some historical tricky issues due to their commitment and care towards us. I don't think they stop working as they are very responsive and reply very quickly and get things booked in as soon as they can, even on Sunday evenings. Have recommended the team to friends who have also been happy with the service. I have booked in future work with the team so will be a returning customer. Thank you.

November 30, 2022
Unprompted review
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Reply from We Connect Smart Limited

Thank you very much for your excellent review Adam. We look forward to working with you again. Kind regards, The We-Connect Team

Rated 5 out of 5 stars

Amazing service

Amazing service. First boiler service on our year old boiler. Very informative, helpful and gave us a we-connect radiator key 🙌 booking was also very easy and the engineers turned up on time! 100% would recommend.

January 31, 2023
Unprompted review
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Reply from We Connect Smart Limited

Thank you very much for your excellent review Claudia. Please do not hesitate to contact us again if you need anything in the future. Kind regards, The We-Connect Team

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Rated 5 out of 5 stars

From our first call to enquire about sa new boiler and radiators

From our first call to enquire about a new boiler and radiators, to the day it was installed. The service was friendly, professional and very reassuring. The team went above and beyond to make us feel confident in the service we were receiving.

January 17, 2023
Unprompted review
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Reply from We Connect Smart Limited

Thank you for your 5 star review Marc, much appreciated. Please do not hesitate to contact us if you need anything in the future. Kind regards, The We-Connect Team

Rated 5 out of 5 stars

We had a boiler serviced

We had a boiler serviced, very accommodating with regards to time so as not to interfere with the school run. Nice polite engineer work was done efficiently at reasonable price.

January 11, 2023
Unprompted review
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Reply from We Connect Smart Limited

Thank you very much for your excellent review. Please do not hesitate to contact us again if you need anything in the future. Kind regards, The We-Connect Team

Rated 5 out of 5 stars

Friendly and efficient service!

Friendly service and less than 12 hours from my desperate call on a Friday evening to being all sorted Saturday morning! Really care about helping their customers! Thank you!

January 14, 2023
Unprompted review
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Reply from We Connect Smart Limited

Thank you for your great review Natasha, please do not hesitate to contact us if you need anything else in the future.

Rated 5 out of 5 stars

Great service

Great service. Plumber turned up on time, minimal fuss, shared the readings from my boiler & advised what it should be & that boiler was in good condition.
Left me with a free radiator Bleed Key as well.

December 30, 2022
Unprompted review
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Reply from We Connect Smart Limited

Thank you very much for your review Andy. We are pleased you were happy with our service. Please do not hesitate to contact us if you need anything in the future.

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Rated 5 out of 5 stars

Replacement boiler

I had a immersion heater leak in my shop, I called we- connect, with their advice I had a new boiler installed. Very clean, very professional, great communication, very reasonably priced as well.
I fully recommend them and would happily have them return for any other work, top company.
Boiler was fitted in October 2022.

October 31, 2022
Unprompted review
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Reply from We Connect Smart Limited

Thank you for the excellent review Mr Mayor. We are pleased you were happy with the service you received. Please do not hesitate to contact us if we can help with anything further.

Rated 5 out of 5 stars

Boiler Repair

Call was made to us a little while before arriving, so we knew who was going to be knocking.
All work was carried out efficiently and in a professional manner, leaving us with a working back boiler to our central heating system
The work area was left clean and tidy, once the job had been completed

December 20, 2022
Unprompted review
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Reply from We Connect Smart Limited

Thank you for the excellent review Mike. We are pleased you were happy with the service we provided. Don't hesitate to get in touch if you need anything further.

Rated 5 out of 5 stars

Very friendly polite staff

Very friendly polite staff. Arrived on time, engineer William was very knowledgeable and helpful, fixed the issues. Really good job, reasonable prices. Highly recommended. Would happily use again.

November 25, 2022
Unprompted review
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Reply from We Connect Smart Limited

Thank you for your review, please do not hesitate to contact us again if you need anything further. Best wishes, the We-Connect team.

Rated 5 out of 5 stars

Long standing niggle with my heating

I used we connect to solve a central heating issue that i have been bugged with for years.
They fixed it quickly and efficiently.

November 21, 2022
Unprompted review
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Reply from We Connect Smart Limited

Thank you for your review and we are pleased that we were able to help and resolve the issue. Best wishes, the We-Connect team

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Rated 5 out of 5 stars

We-Connect has been working with me on…

We-Connect has been working with me on my home theatre set up. I have been really impressed with their work ethic and workmanship and would highly recommend for any home audio requirements.

November 10, 2022
Unprompted review
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Reply from We Connect Smart Limited

Many thanks for your review and we look forward to our continued working relationship. Best wishes, the We-Connect team

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