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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, with many noting significant improvements in hair, skin, and nails. People frequently highlight the positive impact on hair thinning and growth, as well as the overall luxurious feel and scent of the items. However, some customers experienced issues with order fulfillment, including missing or incorrect items, and delays in shipping. A few other people also felt that the subscription service was not reliable, citing a lack of communication and unaddressed concerns when products ran out.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many consumers praise the products as "fabulous"... See more

Quality

Users describe positive interactions with quality, consistently praising the products for their... See more

Based on these reviews

Rated 4 out of 5 stars

Great products from this company. My order was delivered very quickly but unfortunately one item was missing. After contacting Centred they dealt with this promptly. I will continue my repeat orders o... See more

Rated 5 out of 5 stars

Love this company for the quality of their products, which are 'fabulously' amazing, but even more so because of their really special staff - they always listen and go that extra mile to help you with... See more

Rated 5 out of 5 stars

Love EVERYTHING about Centred, the staff are friendly and helpful, the service is amazing, oh, and of course, the products are beautiful. Would probably never use anything else on my hair, and the... See more

Rated 5 out of 5 stars

Great quality products and great service. I was kept informed of when payment would be made for my subscription and delivery time. Second month using the supplement and I can already notice the improv... See more


Company details

  1. Beauty Product Supplier
  2. Hair Product Store
  3. Vitamin and Supplements Store

Written by the company

Welcome to CENTRED, where haircare meets wellness. Born from burnout, our story is a journey of hair recovery. Our award winning collection of haircare, scalp care and targeted nutrition is designed specifically for hair recovery, hair loss prevention and optimal scalp health. We take an inside out approach to haircare, helping to tackle the root cause of hair and scalp issues and our expert formulated products help you to achieve real results for long term hair health. Vegan & cruelty free. No sulphates or Silicones. Healthy hair starts here.


Contact info

4.0

Great

TrustScore 4 out of 5

249 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great company

Great company - so far purchased the supplements, en route oil, shampoo, conditioner and massager and love them all although I think i chose the wrong conditioner as it didn’t seem to hydrate my hair enough - have just bought the primer (arrived this morning) haven’t used it yet but it smells incredible.

August 15, 2023
Rated 5 out of 5 stars

Firstly the service was quick delivery.

Firstly the service was quick delivery.
The hair oil is second to none.
Having tried many hair oils over the last couple of years in an effort to help hair loss.
The oil is not sticky it smells devine and washes out easily with no residue left on hair. My hair felt instantly better. Early days to say it has made a difference to my thinning hair line but i would definitely recommend as my hair feels so healthy and bouncy from furst use.

August 10, 2023
Rated 5 out of 5 stars

I had a problem

I had a problem, totally of my own doing and misunderstanding but I had an online chat and it was handled very well. I was very happy with the service.

August 6, 2023
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Rated 5 out of 5 stars

Best shampoo and conditioner I have…

Best shampoo and conditioner I have ever used
It takes about 2 weeks of use to re-set your hair, if you have been used to using silicon based products - but It was worth sticking it out as my hair is totally different (I stopped using silicon products and changed to we are centred and so this change over in hair quality took about 2 weeks because I had to keep washing out the horrible silicon build up you get). After two weeks it was suddenly so lovely and the quality of my hair has remained ever since. I also don't need to order it that much since a little goes a long way - so very good value for money. Love this brand!!!

June 13, 2023
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Rated 4 out of 5 stars

Love the product

Love the product, makes my hair feel more clean and lessen dry flakes from forming.
If it will help also to grow more hair, I am not quite sure yet but my hair looks fuller after 3wks.

May 11, 2023
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Reply from CENTRED

Thanks so much for this amazing feedback, we are so happy to hear you are having these great results so far. Yes with continued use you should keep noticing improvements in hair fullness too. Due to the hair growth cycle, the best results in hair growth are usually seen after several months of use.

Rated 5 out of 5 stars

Love this product I suffer from itchy…

Love this product I suffer from itchy flaky scalp and so far find scalp is a lot better Time will tell

May 13, 2023
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Reply from CENTRED

This is wonderful to hear. In the short term the instant results are a more soothed, calm scalp. Longer term results generally involve a reduction in flakes and irritation. Keep up the scalp care. Thank you

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Rated 5 out of 5 stars

Crowning glory all the way...

Really delighted with these products. Was a bit dubious about using oil on my hair but it's amazing and now after using it for quite a few months I can see a lot of new hair growth and my hair feels healthy and bouncy. I also use the shampoo and conditioner. Best hair products I have ever used. And excellent customer service.

April 18, 2023
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Reply from CENTRED

Thank you so much for this feedback we really appreciate you taking the time to leave a review and are so happy to hear you getting these amazing results. Take care

Rated 3 out of 5 stars

First time purchaser.

I bought the Shampoo and Conidtioner for dry damaged hair=I loved the shampoo but the conditioner I found difficult to get out of the bottle no matter how I tried-this was just my experience- customer services was excellent.

April 19, 2023
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Reply from CENTRED

Hi there, thank you so much for your feedback. I am sorry to hear you found it tricky to get the conditioner out of the bottle. It is quite a thick consistency so it sometimes needs a little tap or squeeze to help it.

Rated 2 out of 5 stars

The shampoo smelt nice and left my hair…

The shampoo smelt nice and left my hair soft, but it didn't help my dry scalp. It created tiny white flakes that just fell off my scalp continuously, so stopped using it after a few weeks of trying it. So in that way it made it worse. I was expecting more for the £22 spent.

April 20, 2023
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Reply from CENTRED

Hi there, thank you so much for this feedback and sorry you had this experience. Would you say that you are experiencing a dry scalp generally? As the Daily Calma is a very gentle shampoo for dry and damaged hair it may not be enough to take care of flakes, for this we would highly recommend our En-Root Scalp Oil as a treatment once a week as this will help to remove flakes and detoxify the scalp.

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, incredible product!! My scalp is getting better each usage! I little goes a long way, may sound expensive, but when you break it down, very happy spending to make sure my scalp health is on top form :-)

March 12, 2023
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