Soul Kitchen soups  Reviews 120

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, highlighting the delicious and authentic flavors, and the use of natural, healthy ingredients. Many appreciate the convenience of these soups as a quick, nutritious, and satisfying meal option, especially for those with dietary restrictions or busy lifestyles. The delivery service is also frequently commended for its speed and efficiency. However, some customers found certain flavors to be overly spicy or peppery, while a few others felt that some soups lacked a hearty flavor or had an unusual, dusty, or bland taste. A small number of people also mentioned issues with the texture, describing it as powdery or lumpy, and found the preparation process to be a bit cumbersome.

What people talk about most

Product

Reviewers highlight positive aspects of the product, praising the rich and authentic flavors, natural... See more

Quality

Users describe positive interactions with quality. Many reviewers praise the delicious and authentic flavors,... See more

Order

Customers had positive experiences with their orders. Many reviewers expressed satisfaction, with some... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the quick and fast... See more

Based on these reviews

Rated 5 out of 5 stars

The soups are amazing, being dairy free, wheat free and having many other allergies to foods these have been fantastic as normal soups I just can’t eat. These are packed with good for you veg, nothi... See more

Rated 5 out of 5 stars

These soups make my vegan heart sing! I had bought a few of the variety boxes from Amazon but when I heard of 2 new flavours from the Soul Kitchen site I took advantage of the £5 off offer and bough... See more

Rated 5 out of 5 stars

I’ve just tried Soul Kitchen soups for the first time, and I’m genuinely impressed. The flavours are incredibly rich and authentic — nothing like the usual instant soups. It’s the first time I’ve ever... See more

Rated 5 out of 5 stars

I just love a start up little company and support them wholeheartedly - Bella is an inspiration. And bring on the new faze of cup-a-soup - why didn't someone think of this before and not leave this h... See more


Company details

  1. Soup Shop

Written by the company

100% plant-powered instant soups made for busy lifestyles. Championing real veggies and natural flavour. Nutritionally rich, gluten-free, vegan, no added sugar and no artificial flavours or preservatives. Just add hot water!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

120 reviews

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Replied to 57% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Healthy and tasty

I am on my 2nd box of soups and was able to choose my flavours. I have inflammatory bowel disease so I have to be very careful. Most of the flavours have a hefty dose of chilli so no good for me, but I have found the mushroom one, and tomato and red pepper one have less pepper, and I can tolerate them. As I have quite a few dietary restrictions so it's lovely to find a healthy lunch option that us easy to make. I also use as a base for stews. One star less for the chilli.

April 4, 2026
Unprompted review
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Rated 2 out of 5 stars

Disappointed. Style over Flavour

Soul Kitchen has an excellent media presence and I'm a sucker for a small business. So I bought a starter pack which included 3 packs of each flavour. Not a fan I'm afraid. Lots of social media style over substance. The flavours were odd and very "dusty". Very much tasted like a packet soup. Really wanted to like them as they look and sound great. All good stuff and no added extras. I think the flavourings overpowered the veg. Curry flavour more than the parsnip and potato. The beetroot and coconut wasn't likeable at all.
We all have our tastes though. But won't be reordering these. I gave them to friends who also were not fans.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Love the Spicy Mexican

I bought a variety pack at the start of the year and tried all the various flavours. My favourite is definitely the Mexican style tomato and red pepper. I loved it the most so I have re-ordered another two boxes just of that flavour. Thank you Soul Kitchen for your great new approach to instance soups. The best way to make them is described on the packet. Put a bit of boiled water in the mug first, then put in the powder. I then whisk it up. I like to use my coffee frother to help mix the soup so you don’t get any lumps. And finally I top up the mug with more hot water.

March 15, 2026
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Rated 5 out of 5 stars

Fabulous soups!

The delivery was quick and I had already tried the trial pack so it was a no brainer to order the mixed box. It did not fail I really love them and the taste is so delicious!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the variety box to try all…

I ordered the variety box to try all the flavours. I wasn't expecting them to taste so good but they are all fabulous, and good for you too! Exactly what I need when I come in from work, stops me diving in to the unhealthy snacks!

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Delicious, nutritious & convenient

Took a chance ordering the variety pack after seeing an ad on social media. I was attracted by the claim of all natural ingredients and convenience of a powdered soup. So glad I did - I absolutely ADORE these soups! Have just placed my 3rd repeat order due to quality of product, variety of interesting flavour combos and outstanding customer service. Keen to try new flavours as they’re introduced, but that’s the only thing I would change! Keep doing what you’re doing, Soup Kitchen!

March 15, 2026
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Rated 5 out of 5 stars

A boon to those of us who are gluten and dairy-free

They are a boon to those of us who are gluten and dairy-free. Easy to make, healthy ingredients and environmentally friendly packaging. The flavours are what I would expect of veg powders,bolstered by herbs and spices. When I don't have time to make soup or would like a quick soup while travelling, etc. these are ideal.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great soups!

Delicious one mug packet soups that are ideal for a quick lunch. Make sure you stir them well as they do make a good thick soup. Going to put in another order.

February 9, 2026
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Rated 5 out of 5 stars

These soups make my vegan heart sing

These soups make my vegan heart sing! I had bought a few of the variety boxes from Amazon but when I heard of 2 new flavours from the Soul Kitchen site I took advantage of the £5 off offer and bought the Mushroom and Green varieties. It speaks to the quality of Soul Kitchen soups that I was willing to commit to spending over £40 without having tasted them.
I wasn't disappointed - these are my absolute new favourites. The clean ingredients and those magic words "palm oil free " plus the depth of flavour......I wouldn't buy any other powdered soup and actually never found a single brand that wasn't full of nasties.
Don't change a thing Soul Kitchen 💯

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic soup, just what I was searching for.

I ordered these soups because I was looking for a cuppa soup that was as natural as making my own soup. I bought the variety box and every single flavour smells and tastes amazing! The texture is thick and smooth, just how I would expect a homemade soup to be, and I genuinely looked forward to trying each new flavour. I will be recommending these to everyone I know.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

I got the sample pack,

I got the sample pack,to see what they taste like, but mostly to see if the ingredients agreed with me. I've not been disappointed at all. They are very tasty and full of natural flavour. Ordered more, thank you 😊 I think my favourite is the Thai beetroot coconut soup,

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service. Bodes well for the company’s future

An Amazon issue re: missing sachets from the variety pack was resolved quickly and efficiently by Soul Kitchen Soups who dealt with me directly - and sent a replacement pack. Now that’s what I call superb customer service. 👏👍 I’ve not yet had a chance to try the soups but when I do I’ll be back with another review.

January 21, 2026
Unprompted review
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Reply from Soul Kitchen soups

Hi Paddy!
Oh no… this is not good at all. I’m so, so sorry this has happened.
Please could you email me as soon as you can at hello@wearesoulkitchen.com and I’ll arrange a replacement box to be sent out to you straight away.
Although we’re grateful to be working with Amazon, we’re still a tiny business, so it’s incredibly frustrating when things like this happen that are beyond our control. I’m especially sorry for the inconvenience caused - and for how unclear it can be who to contact when issues like this arise.
Our customers are absolutely our main priority as we grow so I’m here to help and make this right.
Thank you for flagging it, and again, apologies, Bella. Founder of Soul Kitchen

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Rated 3 out of 5 stars

I didn't enjoy the flavour of these…

I didn't enjoy the flavour of these soups. I found them quite bland but very heavy on the spices. I appreciate many people do enjoy them and that they include healthy natural ingredients but they just not for me. I received a refund so was good to not be out of pocket.

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

The soups are terrible… they are either bland or overly spiced. A faff to make up with half water then stir .. lumpy … then rest of water … now a sloppy watery mess.
Definitely not worth the money

January 20, 2026
Unprompted review
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Reply from Soul Kitchen soups

Hi Pamela,
Bella here. I am really sorry to hear that the soups weren’t to your taste!
Our preparation instructions are intended as a guide only, as everyone prefers a slightly different consistency. We generally find the soups are very straightforward to make...
In terms of flavour, our soups are designed first as a health-focused product, made with natural ingredients and without artificial flavourings or additives. This means they can taste different from highly processed alternatives, and seasoning preferences can vary from person to person. You can always season to taste if you're used to a salty soup?
We appreciate you taking the time to leave feedback (even though it's sad to hear). All the best :)

Rated 5 out of 5 stars

These soups are fantastic

These soups are fantastic. Do try them. They taste like a home made soup delicious soup. They have replaced all other brands for me. It’s so good to have something that ISN’T full of nasties. Great flavour choice too.

January 15, 2026
Unprompted review

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