Well by Vertis Reviews 

5
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Weight Loss Service

Written by the company

All-inclusive weight loss services from £149 – with video consultations from expert GPs and nurses here in the UK. We’re owned and managed by a team of passionate GPs and other clinical professionals in Worcestershire, UK – and we want to make our community better by delivering better healthcare to people who want to be well.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(5)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Service

I am so happy I have found such an amazing company! At last!!!
My GP sent me the link
I just filled the medical form out paid and made an appointment to have a video call with a trained nurse she was so lovely her name is Yvonne she explained everything to me ) I will ask to speak to her again! With my follow up!!
The parcel came within 2 days of approval! And with Royal Mail not the other delivery people you can’t rely on!!!
I am looking forward to my journey now I have found such nice people

August 8, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Well by Vertis

I can honestly say that I have been so impressed with the communication given by Claire in the office, no matter how many questions I had she was there either via email or phone call, my consultant was booked with Steph who was open and honest talk about what I want what I want from the product what the product can do for me, i found it reasuring that i have access to the team on a regular basis, Steph explained she will give me the good the bad and ugly and she didn't disappoint, being with weight management for 5 years & no further forward i got details for Well from my GP practice. I also like the fact this is run by GPS i feel extremely confident that my journey will be what I expect and more...

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

First class service

Right from my first enquiry to my second call from nurse Stephanie Smith who is marvellous answered all my quierys really encouraging. I have sent a couple of email questions they answer straightaway no problem at all. I can’t recommend them highly enough wish I knew about their service before very happy customer.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful

I have had nothing but positive experiences when speaking to my Vertis Health advisor. She has been wonderful, asking all of the necessary questions regarding how I am getting on, any side effects and allowing me to go at my own pace. She encourages me to email her with any questions I might have that I forgot to ask at my appointment. I always look forward to my monthly review.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Safe and supported

So happy to review my experience with these guys ❤️ The lady I spoke to was kind, took the time to listen to my concerns and had a lot of good advice. I’ve been nervous about Mounjaro because of the side effects etc but it really helped to talk to a nurse beforehand and know they had a good understanding of my own medical history before they prescribed it… It made me feel a lot more safe than ordering from a pharmacy, which is great.

March 23, 2025
Unprompted review
Well by Vertis logo

Reply from Well by Vertis

Thank you so much! We're thrilled you felt this way about our service - safe prescribing is what we're all about, so your feedback means a lot! Thank you again, and best of luck on your Mounjaro journey.

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look