Don't order from this company
Placed order and paid, through PayPal, in good faith. Order was acknowledged, without an indicated despatch, which based on their website would be no later than 15 days. After this period had lapsed, and no despatch notification had been received, I made contact to establish order status and was informed that there had been a delay in procurement of the material to allow manufacture of the garment, but they would expedite.
I then followed with several emails with each being responded to that they would despatch "in a few days".
Eventually did a review of Wearing Pearl on TrustPilot and realised that I, along with others, had been well and truly "conned"!
Immediately raised a dispute, through PayPal, which prompted a response from Wearing Pearl, requesting me to cancel the dispute since it meant they couldn't despatch the goods. Even at this stage they couldn't say when they planned to make a despatch. Cut and paste emails were being received on a daily basis requesting that I cancel the "dispute" claim. No mention was ever made of them trying to resolve it.
Luckily PayPal settled the claim, in my favour, and have processed a full refund. If I had paid directly,I feel there would have been a different outcome and I would have suffered a total loss of the cash paid upfront.
November 22, 2020
Unprompted review