WeatherFlow Inc. Reviews 3

My 4-year-old Tempest has been solid until the temperature/humidity sensor started failing last month. I opened the unit (very easy and clearly modular: cables on plugs) and emailed support with photos asking to purchase a replacement T/H module. The reply: they don’t send replacement parts, but could discount a new head if I provide an invoice. Even with the discount, that’s still ~£160–£170 for a full replacement when the only issue is a single sensor board. I appreciate the product design and the quick response, but the no-parts policy is disappointing and environmentally wasteful. I’d much prefer a paid repair or the option to buy the sensor module. Please reconsider your parts policy—many of us would rather repair than replace.

The rain sensor in particular is terrible. I have benchmarked my Tempest against my old ‘mechanical’ station and the other (non Tempest) weather stations in my area and the my Tempest is always way off in its rain, wind and pressure readings.