Weaverstory.com Reviews 549

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers had a great experience with this company. Customers consistently praise the exquisite collection, highlighting the beautiful craftsmanship and exceptional quality of the products, including silk wedding lehengas, sarees, and jewelry. Many appreciate the staff's welcoming, patient, and knowledgeable approach, which makes the selection and customization process seamless. The delivery service is frequently noted for being prompt, well-packaged, and on schedule. However, some customers experienced issues with their orders, including receiving items that did not match descriptions, were of poor quality, or did not fit as expected. There were also instances of slow shipment, unexpected customs duties due to unclear shipping policies, and products arriving without proper branding or tags, making them unsuitable for gifting.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the quality of items such as sarees,... See more

Quality

Clients share positive opinions on quality, with many praising the intricate weave, design, and texture of... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and prompt... See more

Order

Reviewers mention ambiguous feedback about orders. Many customers praise the effortless order and delivery... See more

Staff

Customers consistently note positive experiences with staff, highlighting their welcoming, patient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the most wonderful experience shopping at WeaverStory store. I purchased a few silk sarees and fabrics along with my wedding lehenga, and I couldn’t be happier with my choices. The collect... See more

Company replied

Rated 5 out of 5 stars

My Saree was not only even my gorgeous than in the photographs, but of high quality. All of my items arrived on time and were well packaged. I will definitely by using Weaver Story again in the near f... See more

Rated 5 out of 5 stars

I am a regular customer of weaverstory. I am very fussy about the quality of the product. This time I bought 4 sarees from them and I have problem with one saree. The way they helped to find another o... See more

Rated 5 out of 5 stars

I had a wonderful experience with Weaver Story. Since I live in the US, I handled everything over the phone—from selecting and customizing the design, to choosing the right fabric, to finalizing m... See more


Company details

  1. Clothing Store
  2. Traditional Costume Store

Information provided by various external sources

At Weaverstory we know authenticity and quality are key for our customer satisfaction. We bring to you the best in quality, luxury and purety. You can trust us with your eyes closed :)


Contact info

4.1

Great

TrustScore 4 out of 5

549 reviews

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1-star

Replied to 54% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Very higly priced

Very higly priced. Very costly

January 20, 2024
Weaverstory.com logo

Reply from Weaverstory.com

We would not be able to grow and develop without feedback like yours, Nandini. Although we’re disheartened by your experience, we’re grateful for your feedback and shared with relevant team to meet your expectations and deliver the value promised.

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Rated 5 out of 5 stars

I think the whole experience till I…

I think the whole experience till I wore the dress has been exquisite.

Proper coordination with the handler for fit and fast delivery.

Truly exceptional.
Wishing more success in the coming year to the team!
Happy 2024! Cheers!

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience. Highly recommended!

I have bought from Weaverstory before. My experience has been very good. Their after sales service is prompt and helpful. The products are genuine and much to my satisfaction. The colours and design shown in the pictures are almost like the actual product.

December 22, 2023
Unprompted review
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Rated 1 out of 5 stars

The fabrics are low quality

The fabrics are low quality. I live in the USA and I paid about $1200 and 4 outfits and they are unwearable. Save your money and go to another site or better yet go to a city that has actual stores where you can touch and feel the fabrics and try on the clothes. Very disappointed.

November 28, 2023
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