Avoid at all possible
Made some deposits into the account; I allocated funds into staking crypto. Over time I was able to increase the account balance; when the account balance was small, I had no issues withdrawing funds out of the account, ie less then a $1000. But, 2 months went by and I wanted to withdraw a larger sum, that's when I started getting messages of odd excuses, or completely ghosted from customer service for days or even a week. Just out of the blue they would tell me that my account is "restricted due to suspected high risk". Then when I pushed a little more, I received a message "your withdrawl order has been temporarily suspended. We will process your withdrawl order as soon as possible". After that message, I was promised, "we will complete your withdrawl order within 72 hours."
I wasn't able to withdraw any funds on the attempt, as they were looking in to fraudulent activity on my account, no details on what fraudulent activity.
In the last 24 hours, I made an attempt to withdraw once again, and this time customer service ghosted me, but when they did get back to me they claimed I was money laundering; I had met the verification requirements when I opened the account; now they are trying to extort funds from me, they are asking for 5% of the account balance.
So it started promising and now its a criminal enterprise, extorting people.
And recently when making an attempt to withdraw funds they, after pre