Web Design Harbour Reviews 264

TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

I am very happy with their services, i made a website and purchased a domaine with them 2 years ago and I thought they would just disappear after my purchase but whenever I have a security issue w... See more

Rated 1 out of 5 stars

These guy's are Scammers. Overpriced with no followup support. My website has been down for 4 months with no end in sight. Avoid at all cost.

Rated 5 out of 5 stars

We started a tree service company in Charleston, SC and we’re completely clueless when it came to designing a website. Daniel listened to what we wanted and definitely paid attention to our needs and... See more

Rated 1 out of 5 stars

Horrible experience. Do not use this company! They missed the deadline, any simple edits would take days to implement. Project Manager would only implement a few changes at a time, and had to be remin... See more

Company details

  1. Online Marketing Agency

Written by the company

Web Design Harbour can help visualize even the craziest ideas converting them into elegant designs, awesome experiences and catchy brands. We are the top digital agency in USA.


Contact info

3.6

Average

TrustScore 3.5 out of 5

264 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I payed web harbor to build my in 2022

I paid web harbor to build my in 2022 they took a vey long time to build the site and it is still not good. I have given then several chances to fix the problems and a year later we are still in the same position! they are a scam company stay away from them
website they did a rotten job! I have moved my site from them to godaddy
and we are still having problems google says there is malware on the site. I need my money back!
The social media I also paid them to do and that is also I payed a lot of money for nothing!
I have called serval time to let them know that I am still having problems! they lied and not contacted me!
the fake name that they used are Frank, Richard, Josh!
All fake names I need my funds back so that I can get a proper website done.

December 8, 2023
Rated 5 out of 5 stars

Happy & satisfied customer

I’am so happy with the service I received from the entire team . They were helpful and available through the entire project . Frank & Addy listen & understood my vision they completed the project on time and I was able to launch the website on the date I had in mind .
I couldn’t have hired a better group of people for this project .
Thank you to the entire team for all your hard work . Xxx

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

The level of service and quality of work that Frank and his provides is "excellent" compared to his competitors.

Since working with Frank and his group, maintenance of a website is most important, particularly in a business when changes are always taking place. In my particular case, pricing, keeping the website "Fresh" to the viewer is equally important. Frank provides all these services plus. Once again, I am very happy with all the services he and his collagues have provided my company.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

THEY ARE A MUST HIRE!

We started a tree service company in Charleston, SC and we’re completely clueless when it came to designing a website. Daniel listened to what we wanted and definitely paid attention to our needs and wants! We get several compliments on our website and it has helped our business tremendously! Thanks everyone!

March 15, 2023
Unprompted review
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Rated 5 out of 5 stars

Building a website was not as simplex…

Building a website was not as simplex as I assumed. Throughout the website building process, Mr Frank in particular was so accommodating and helpful. Any concern he addressed and was able to coordinate with the website team to ensure I had great experience. My website for my aesthetic business is up and running and couldn't be more happier

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

Web Design Harbour

Web Design Harbour.
I thank God we found you.
My boyfriend found this company online.
Everything changed for us. After dealing with people who weren't forthcoming with the work we needed to get done on our website.

Web Design Harbour, you guys are the best.
Very responsive, they are fast in getting our products updated. They use beautiful, lively pictures, they listen to what we want and get the job done.

Their results are mind-blowing, they hold your hands and advise you on how to position things on your website and incorporate apps. I am so happy with the work they are doing for my wedding catering business and restaurant.

I will recommend them to the whole world. They are very easy to work with, no hustle.

Do not look further, you've found the company to work on all your web design needs.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Rob Miller and his team of developers…

Rob Miller and his team of developers have been incredibly friendly and professional. Their expertise, combined with his compassionate approach to my website design, made me feel valued as a customer. Rob stands for a total customer satisfaction. He made sure I felt at ease and kept me informed throughout the design process of my website to further enhance my overall customer service experience. Every request or concern about the website design was addressed on a timely manner. Rob Miller and web design developers team are truly talented. I will be a return customer and would highly recommend Web Design Harbour to anyone in need of a well designed website.

November 16, 2023
Unprompted review
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Rated 1 out of 5 stars

Honestly one of the most horrific…

Honestly one of the most horrific experiences.

I'll be transparent and say there was some fault on my side, but what an awful shiite experience.

The sale:
From the beginning I told them this was for my mom's business and the salesman and I agreed on a price.

Onboarding:
For a company that promotes SEO, there was no SEO done. I basically, no... I LITERALLY provided all the content on the website. All they did was plug in play into whatever template they had. Not only that, there was always and I mean ALWAYS something being wrong. This was suppose to take 2 weeks and I was not aware of all the content I needed to provide.
That was May we are in NOVEMBER.

The website building:
I already talked about the content I had to provide on my end. Now let me talk about the CONSTANT upselling. When they tell you their package price they will then try and upsell you on managing the website itself. Now this was a photography website, we can all agree that photography website's showcase.... photos right?
Tell me why I wasn't aware that I needed to purchase some other nonsense because the pictures were to big?
It would have been nice to know that prior to once again arriving at a roadblock while they try and upsale me on using some cloud service.

One of sales manager made a comment on the lines of "you are getting a great price ...." after a comment about the time and performance, as if they are doing a charity for me. That is between you and your sales guy not me.

Tried to upsale me on using a translator, they are free....

Website finish:
Honestly once I rejected their pitches to manage the website it was when customer service plummeted to new lows.
They wanted me to sign an agreement saying they showed me how to use the website and delivered the product.

I told them I wouldn't until they actually showed me what they did and how to make adjustments.

Anyways,
I took time in giving them the content because of time constraints. But also, next time just sell me your freaking template if you are going to not actually "design"

now I am looking at their instructional soundless video hoping nothing else comes into question or is ill explained.

For the price I paid I should have gone with Fiverrr, at least there is a 3rd party there to mediate this mickey mouse job they did.

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

I'm very happy with my website.

This designer company did a great job creating my business website. I have no experience in websites and they did it all for me. Whatever I needed they got it done. Communication was great the entire time. Because they do all of the designing you will pay for it but the ending product is worth it! It Saved me so much time and stress.

October 27, 2023
Unprompted review
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Rated 5 out of 5 stars

fantastic

Well, I finally found a reliable one called Web Design Harbor. They built a marvelous website for me (Lewan GeoConsulting Corp). They are very good in constructing informative and professional websites in a timely manner. Alleanna Lopez and her staff are in constant communication with their clients to insure accurate and precise descriptions of your interests. They are very meticulous about the text and photos they include in a website and are readily available for last minute changes that one may request. I strongly recommend them. I have copied this email to Alleanna Lopez, so you may be hearing directly from her about Web Design Harbor.

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

Nice work!

Great team!
They did a professional job with my website
This service team helped me to find what I was looking for and helped me to understand how is my website working

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

Finally, money well spent on a great company!!

This was a tediously complex project and with no doubt my team was always ready to adjust, design, prepare and make my site safe, an SEO monster and super easy to navigate providing our visitors to feel at home. Thank you Frank, Jimmy and the team for walking every step of the way with me! I highly recommend Web Design Harbour!! Let’s help bring a difference to the world!!!

September 1, 2023
Unprompted review
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Reply from Web Design Harbour

Thank you for the 5 Star review for Webdesignharbour Matt.

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Rated 5 out of 5 stars

Amazing Experience

Web Design Harbour and the rep I dealt with Daniel Taylor were absolutely terrific! Everything was completed on time and of the highest quality. If I had any questions or concerns or wanted changes to be made they were done right away. Not once did I have to chase or ask multiple times for things to be done or see the status. It was an amazing experience and I would definitely recommend them to anyone who is looking to have a website built for their website.

September 25, 2023
Unprompted review
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Reply from Web Design Harbour

Thank you Justen, We really appreciate your top notch review for Web Design Harbour

Rated 5 out of 5 stars

My extremely positive experience

I sincerely have no words to rate the professionalism that this company has. First of all, the website looks great! Secondly, this team was never tired of making the many changes that I kept asking them to and the changes were almost in real time! Ryan was constantly contacting me several times daily pushing me to provide information needed to complete my website and offering assistance whenever I got stuck or when I didn’t understand what was needed. They are with you every step of the journey….and never make you feel dumb for asking simple questions. I would recommend them 💯 plus 20! Thank you so much!

September 1, 2023
Unprompted review

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