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Webhosting UKReviews 

3,981
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 536 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the exceptional customer service and the helpful, professional staff. Customers consistently praise the quick response times and the efficiency with which issues are resolved, often within minutes. Many appreciate the staff's knowledge, patience, and willingness to go the extra mile, making complex technical problems easy to understand and manage. The service is often described as brilliant, with people noting the ease of use for their business websites and the reliability of the hosting. However, some people were dissatisfied with slow response times from live chat technicians and experienced issues with server downtime, which impacted their business.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the support team for their... See more

Service

Customers had positive experiences with service, often describing it as excellent and brilliant, with many... See more

Website

Users describe positive interactions with the website, often praising the ease of use and accessibility of... See more

Response time

People report positive experiences with response times, highlighting the prompt and efficient support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding support from Vincent at WebHost UK! I had been trying to fix a problem with my website for around three hours without any success. I contacted support, and Vincent took over. With... See more

Company replied

Rated 5 out of 5 stars

Another lengthy support session about my websites covering all kinds of fussy detailed solutions and Kian K gave service which was absolutely ace. Fast responses except when carefully looking up data... See more

Company replied

Rated 5 out of 5 stars

I'd like to say a big thank you to the support team. I requested that they restore the PHP files in one of my folders from a backup after I'd made some changes while troubleshooting an old autor... See more

Company replied

Rated 5 out of 5 stars

Just moved to Web Hosting UK - Sales folks very helpful with pre-sales enquiries Everything has gone pretty smoothly - had one issue with email SPF/DKIM - resolved within 30 minutes by Taposh.... See more

Company replied


Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider

About Webhosting UK

Written by the company

With over two decades of proven reliability and security, we’ve been your trusted web hosting partner since 2001, committed to providing for the future.

Our servers are housed exclusively in the UK, under strict supervision, ensuring optimal performance and security. We back all services with 24/7 live chat, ticket, and phone support.

Webhosting UK is dedicated to a sustainable future. We're actively working towards zero carbon emissions across all aspects of our operations.

We take pride in delivering reliable and secure hosting solutions tailored to the unique needs of businesses and individuals, with a commitment to satisfaction.

Your trusted partner for managed web hosting!

A leader in Webhosting UK

Written by the company

24x7 Technical Support
We know running an online business is no simple task, this together with the ‘always open’ nature of the Internet means it is crucial you have quality support when you need it, which is why we are available 24x7.
High Performance Low Cost
We constantly invest in new technologies to make sure your websites and applications are hosted on the best and most secure hardware and software available.
Free Migration
We are here to help. Our migration service is free and in most cases we can have your website migrated and live in under 24 hours.

30 Day Money Back Guarantee

On all Shared, VPS & Cloud Hosting.

We are so confident in the quality of our hosting solutions that we offer a no quibble 30 day money back guarantee on all shared, VPS & cloud hosting plans, for new customers.

Contact info

Promotion box for Webhosting UK

Domain Registration

Become a business .guru and register your perfect domain name.

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(3,981)

475 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding support from Vincent at…

Outstanding support from Vincent at WebHost UK!

I had been trying to fix a problem with my website for around three hours without any success. I contacted support, and Vincent took over. Within about 15 minutes he had identified the issue, fixed it, and everything was working perfectly again.

It's always refreshing to deal with someone who clearly knows what they're doing and gets straight to the solution. Vincent saved me a great deal of time and frustration.

A big thank you to Vincent for the excellent service. It's support like this that gives me confidence in choosing WebHost UK.

Highly recommended!

July 3, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Afternoon Ian,

Thank you so much for this wonderful review and your valued recommendation.

Vincent is a long-term valued member of our team and your feedback has made his day and, if you need any help in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility where an agent will be waiting to personally assist you,

Kind Regards

Amanda
Customer Service Representative

Rated 5 out of 5 stars

Ujwal help me fix the blocked account…

Ujwal help me fix the blocked account and advised how it might have happened. Need to check all my devices have correct passwords for email. Many thanks

July 3, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Morning,

Thank you so much for your reveiw.

Your feedback and thanks have made Ujjwal's day and if he or, any of our team can assist you in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,

Kind Regards

Amanda
Customer Service Representative

Rated 5 out of 5 stars

Brilliant service

As always we are so happy with the support, help and advice from the support of this great organization, Parvesh D and been vey helpful as are every person I have ever spoke to at WHUK.
Well done, brilliant service.

July 2, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Afternoon Alan,

Thank you so much for this wonderful review.

It's great to hear how happy you are with the support from Parvesh and our team and, if you need any help in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,

Kind Regards

Amanda
Customer Service Representative

Rated 5 out of 5 stars

Great service again

Great service again! Thanks to Kian K for quickly resolving an SSL issue with one of our sites.

July 2, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Afternoon Mark,

Thank you so much for your review that has been my pleasure to share with Kian and, if he or, any of our team can assist you in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,

Kind Regards

Amanda
Customer Service Representative

Rated 5 out of 5 stars

Webhosting UK are a professional

Webhosting UK are a professional, well-organised and reliable company to trust with your domain management and hosting services.

June 30, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Afternoon Gary,

Thank you so much for taking the time to leave this review.

It's fantastic to receive these comments on our service and it has been my absolute pleasure to share your feedback with our team today and, if you need any help in the future please do not hesitate to call (+44) 113 526 9770 or jump on our 24/7 live chat facility where an agent will be waiting to assist you personally,

Kind Regards

Amanda
Customer Service Representative

Rated 5 out of 5 stars

As always quality Customer Service

As always quality Customer Service that I've now become accustomed to.
Payment issue was mine set up incorrectly.
Usher Acton resolved the issue and couldn't of been anymore helpful.
Thanks

June 30, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Morning Chris,

Thank you so much for your review.

Your feedback and thanks have made Usher's day and if there is anything he or any of our team can assist you with in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,

Kind Regards

Amanda
Customer Service Representative

Rated 5 out of 5 stars

Response immediately available and…

Response immediately available and dealt with efficiently. Maintained communication throughout.

June 30, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Morning Christopher,

Thank you for taking the time to leave this review.

It's great to hear how happy you are with the support from our team and if you need any assistance in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,

Kind Regards

Amanda
Customer Service Representative

Rated 5 out of 5 stars

A Masterclass in Technical Stewardship

Having managed complex server infrastructures for many years, I have encountered the full spectrum of hosting support—from the perfunctory to the truly capable. My experience with Webhosting UK has been, in a word, refreshing.

In a sector often characterised by opaque automation and cursory triaging, it is rare to find a support team that treats infrastructure management with the necessary technical rigour.

Their team possesses a rare ability to understand that stability is the bedrock of any serious digital operation. They do not merely defer to script; they apply genuine engineering expertise to identify and resolve systemic issues.

For those who view hosting not as a mere utility but as a vital partnership, Webhosting UK remains a singular recommendation. They provide the quiet reliability that is the cornerstone of any high-calibre technical service.

June 26, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Afternoon

Thank you so much for posting such a fantastic review. It really is great to hear that the efforts of our Teams are truly appreciated, especially when it comes from someone who also has much experience in this field.

It will be a pleasure to share your feedback with all of the agents and I know it will be greatly appreciated.

If you need any assistance in the future, you can also call our Customer Services Team on +44 (0)113 541 7880 and select Option 3, and we will be happy to help.

Kind Regards

Angela
Senior Customer Services Representative

Rated 5 out of 5 stars

Really helpful and resolved my issues with ease

just really helpful and talked in an IT language that I could understand and work with. Thank you for your patience.

June 26, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Afternoon,

Thank you for your 5* review. It was lovely to speak to you today and I am pleased that our Phone Support Team were also able to assist you.

Our Support Teams are available 24/7 - 365 days a year on Livechat - or if you need further assistance, please call our Customer Services Team on +44 (0)113 541 7880 and select Option 3, and our Team will be happy to assist.

Kind Regards

Angela
Senior Customer Services Representative

Rated 5 out of 5 stars

Really pleased with the service from Matthew Scott...

Really pleased with the service from Matthew Scott in billing, he sorted my issue out quickly and efficiently. I always find their web chat easy and convenient to use for any questions. Thank you!

June 25, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Afternoon

Thank you so much for your review. It is great to receive such positive feedback. I will be sure to pass your thanks on to Matthew and I know he will be pleased!

Livechat is available 24/7 - 365 days a year and is staffed by live agents form our Support Team.

If you need further assistance, you can also call our Customer Services Team on +44 (0)113 541 7880 and select Option 3, and our Team will be happy to assist.

Kind Regards

Angela
Senior Customer Services Representative

Rated 5 out of 5 stars

Usher Acton was extremely helpful &…

Usher Acton was extremely helpful & patient.

June 24, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Morning

Thank you for your 5* review. I am pleased that Usher was able to assist you, he is a valued member of our Team and I know he will be pleased when I share your feedback with him.

If you need any assistance in the future, please do not hesitate to call our Customer Services Team on +44 (0)113 541 7880 and select Option 3, our Team will be happy to assist.

Kind Regards

Angela
Senior Customer Services Representative

Rated 5 out of 5 stars

Great help in logging in today from…

Great help in logging in today from Usher Acton

June 21, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Morning

Thank you for your review ! Usher is a valued member of our team and I know he will be pleased to hear that his efforts to assist you were appreciated.

If you need any assistance in the future, please do not hesitate to call our Customer Services Team on +44 (0)113 541 7880 and select Option 3, and we will be happy to assist.

Kind Regards

Angela
Senior Customer Services Representative

Rated 5 out of 5 stars

Very fast and professional in resolving my enquiry

I contacted Shrey M and my issue was sorted very professionally and quickly, the agent knew exactly what to do, excellent service highly recommend this company

June 20, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Morning

Thank you so much for taking the time to post a review and share your experience. Feedback is important to our Team and I am happy to share your feedback with Shrey.

Our Teams are available 24/7 365 days a year on Livechat or you can call our Customer Services Team on +44 (0)113 541 7880 and select Option 3, and our Team will be happy to assist.

Kind Regards

Angela
Senior Customer Services Representative

Rated 5 out of 5 stars

The Customer Service Agent

The Customer Service Agent
Naomi Marshall
I was provided with: Clear, Direct, Focussed, Outstanding and Professional Service.

June 20, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Morning

Thank you for your 5* review - it really is appreciated.

Naomi is a very experienced member of our Team and I know she will be pleased when I share your feedback with her.

If you need any assistance in the future, please do not hesitate to call our Customer Services Team on +44 (0)113 541 7880 and select Option 3, and we will be happy to assist.

Kind Regards

Angela
Senior Customer Services Representative

Rated 5 out of 5 stars

A web hosting that supports since…

A web hosting that supports since 2020, I always say it and recommend it. A support team supportive and kind. special thanks to Kemp for the great work and kindness.

June 19, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Morning

Thank you for such a great review ! It is great to hear that Kemp was able to assist you recently. It will be my pleasure to share your feedback with him and I know he will be thrilled to receive it.

Our Teams are available 24/7- 365 days a year on Livechat, or if you need further assistance, you can call our Customer Services Team on +44 (0)113 541 7880 and select Option 3, where our Team will be happy to assist.

Kind Regards

Angela
Senior Customer Services Representative

Rated 5 out of 5 stars

Great staff!

I have just renewed my hosting with Webhosting UK. The reason being that they are a UK company with great staff that have been able to deal with my Wordpress site having a complete meltdown, & best of all I have able to speak to them on the phone to get it all sorted out. This is the sort of service that has been very lacking with other companies, but something I really need. I'm very grateful to the tech & back-up team for their work!

June 18, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Morning Suzanne,

Thank you so much for our review.

It's wonderful to receive this feedback on our all important support services and it has been my pleasure to share your feedback with our team today.

If you need any help in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility where an agent will be waiting to personally assist you,

Kind Regards,

Amanda
Customer Service Representative

Rated 5 out of 5 stars

More than a team

More than a team, more than a service, this is a masterclass business partner, details care and high tech problem solvers. Noah, Steve, and all the other guys. JOB WELL DONE.

June 17, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Morning,

Thank you so much for your review that has been my pleasure to share with Noah, Steve and the team today and, if you need any help in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,

Kind Regards

Amanda
Customer Service Representative

Rated 5 out of 5 stars

Really good to actually see a phone…

Really good to actually see a phone number clearly on their website, rather than having to spend 10 mins trying to find it. Quick to answer the phone, and excellent service. It’s all like a different language to me, but it was explained by Ujwal Pande really well and was very patient and helpful. Would highly recommend.

June 16, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Morning Tracy,

Thank you so much for your review and valued recommendation

It's wonderful to receive this feedback that has been my pleasure to share with Ujwal today and if he or any of our team can assist you with anything in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,

Kind Regards

Amanda
Customer Service Representative

Rated 5 out of 5 stars

Thank you Kian K for your recent help…

Thank you Kian K for your recent help with an email issue we had. I have found WHUK always willing to try and fully understand any issues I have had and always assist me in clearing them up. This company have very good, polite and patient staff

June 14, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Afternoon Dave,

Thank you for taking the time to leave your review.

Your feedback and thanks have made Kian's day and if there is anything he or any of our team can assist you with in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,

Kind Regards

Amanda
Customer Service Representative

Rated 5 out of 5 stars

Excellent help from "Kian K" for me

Excellent help from "Kian K" for me! Thanks for saving my sites.

June 13, 2026
Unprompted review
Webhosting UK logo

Reply from Webhosting UK

Good Afternoon Minna,

Thank you so much for taking the time to leave our review.

Kian was delighted to receive your feedback and thanks today and if he or any of our team can assist you in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,

Kind Regards

Amanda
Customer Service Representative

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