Webshare Proxy Reviews 1,161

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the team's responsiveness, knowledge, and genuine willingness to assist. The user experience is frequently described as smooth and efficient, with consumers appreciating the intuitive dashboard and the overall reliability of the service. However, some customers were not happy with the service, reporting issues like proxies getting banned or restricted, and the platform not working properly. A few other people also felt that customer service was unhelpful or provided automated responses that didn't address their specific problems, leading to frustration with the resolution process.

What people talk about most

Service

Customers had ambiguous experiences with service. Many reviewers praised the service as reliable, fast, and... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the support team's... See more

Website

Users describe ambiguous interactions with the website. While some praise the user-friendly interface, good... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the support team for being... See more

User experience

People report positive experiences with user experience. Many customers praise the intuitive and... See more

Based on these reviews

Rated 5 out of 5 stars

What really sold me was the stability. The proxies are fast, clean, and consistent, which is exactly what I need for automation and scraping tasks. I never experienced any major hiccups or slowdowns... See more

Company replied

Rated 5 out of 5 stars

I’ve tried many proxy providers, but Webshare Proxy stands out. I’ve used them for 3 months and their in-dashboard error tracking is impressive. Steve has been fantastic managing my IPs and resolving... See more

Company replied

Rated 5 out of 5 stars

I've tried many proxies over the years, but this one stands out as the best ever. The connection is consistently fast and reliable, making it perfect for gaming, streaming, or any high-demand task. W... See more

Company replied

Rated 5 out of 5 stars

Aria was fantastic! She explained everything about proxy plans clearly and patiently, making a complex topic easy to understand. Her responses were quick, friendly, and professional, and she went the... See more

Company replied

Rated 5 out of 5 stars

Had an issue with one of my proxies recently, and Webshare’s support handled it quickly and hassle-free. They replaced the proxy without any back-and-forth or delays. Super impressed with how smooth... See more

Company replied

Rated 5 out of 5 stars

I’ve been using this service for testing purposes, and so far the performance has been excellent. The connection is fast, the dashboard is easy to use, and the support team responds quickly. I really... See more

Rated 5 out of 5 stars

We use Webshare proxies for our business data operations and are very happy with the service. The onboarding was smooth, the compliance team handled our case quickly and professionally, and the verifi... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Webshare for two years now and it has been a lifesaver for my business. I only had to contact support once, and they provided a quick and effective solution. In my opinion, they deserv... See more

Company replied

Rated 5 out of 5 stars

~If you want to lose your money ,, lose your account,, ANYTHING you will lose with this proxy .. when you choose proxy for a country and they provide always another countries every ip take care an... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Webshare Proxy for a while now and I’m really satisfied with their service. The proxies are fast, reliable, and easy to manage. The dashboard is clear and user-friendly, and their cust... See more

Company replied

Rated 5 out of 5 stars

Reliable proxies. Service is fast. Their dashboard is very intuitive. They could product market better with the subscriptions (not pricing wise). But overall never had issues with the service (I use i... See more

Company replied

Rated 5 out of 5 stars

I WAS HAVING A FEW PROBLEMS SETTING UP, BUT THE WEBSHARE TEAM WAS VERY HELPFUL AND STUUCK WITH ME WALKING THRU STEP BY STEP TO GET IT UP AND WORKING. I AM VERY HAPPY WITH THEIR PROFESSIONAL AND DEDICA... See more

Company replied

Rated 1 out of 5 stars

Very poor cusomter service , Name is Matthew. never help recover my hacked email which is using webshare account. i give full bank statement he share you need WEBSHARE* PROXY PLN statement in my bank... See more

Company replied

Rated 5 out of 5 stars

I've been using Webshare's Static Residential proxies for about 9 days so far and everything seems to be working as advertised for public data scraping. The speeds are as advertised and I particularly... See more

Company replied

Rated 1 out of 5 stars

Terrible company. All proxies kept getting banned / restricted. Could not even run my accounts for a few hours without page closing crashing logging out it’s a complete mess. Customer service did not... See more

Company replied

Rated 5 out of 5 stars

It's pretty solid and reliable. I been using it over a year now. The UI looks good and the API they offer offers everything you need for web scraping automation.

Company replied

Rated 5 out of 5 stars

Super quick response time. I messaged support and Rylan got back to me in about 10 minutes. Resolved my issue immediately. I didn't have any technical problems, service was great. Thank you.

Company replied

Rated 1 out of 5 stars

Unbelievable. I originally left a poor review on here because of their bad customer service. They then reached out to resolve the issue with me which I was happy to see. They offered a partial refund,... See more

Company replied

Rated 5 out of 5 stars

They are impressive, i have also used other companies proxies, but Web share have high speed proxies also their customer support are very fast and helpful, specially Mr. Rylan who solved my issue in r... See more

Company replied

Rated 5 out of 5 stars

Thank you very much for your immediate reply and swift handling of the matter. I truly appreciate the excellent teamwork and support from you and your team. We are very grateful for your assistance... See more

Company replied

Rated 5 out of 5 stars

Great resident proxies for a great price, only had to replace one out of all 20, which was done very promptly and no questions asked. Also when I needed to make a refund, the manager Steve made the... See more

Company replied

Rated 5 out of 5 stars

I really enjoy using Webshare Proxy. The service is reliable, the connection is stable, and setup is simple. Their proxy options fit all my needs, and customer support is always helpful. Highly recomm... See more

Company replied

Rated 5 out of 5 stars

Selected wrong locations for proxy and saw that I had to pay if I wanted to change them but they changed it for me when I tried a workaround asking for a refund. Speedy and straightforward help

Rated 5 out of 5 stars

The webshare team was very helpful, and super kind. I've been a long time customer and look forward to sticking with their excellent offerings and top notch customer service!

Company replied

Rated 5 out of 5 stars

Great Services. Great support. I had an issue with authorization just today and they fixed it super fast on the chat. Verry professional for a proxy provider.

Company replied

Rated 5 out of 5 stars

The best proxy website ever i have used. also not to forget the support team helping users fast and professional.

Company replied

Rated 5 out of 5 stars

Paxston like every other people in this company are quick to help and thats a plus always available i like this company great service proxies are cheap and works well...

Company replied

Rated 5 out of 5 stars

Have been using webshare for over a year now and I am very happy with the proxy quality and features webshare offers.

Company replied

Rated 5 out of 5 stars

Extremely Fast and Helpful Refund Process,Outstanding Customer Support - Problem Solved Immediately, I mistakenly purchased the wrong proxy plan (Static instead of Rotating) and requested a refund wi... See more

Company replied

Rated 5 out of 5 stars

I had a serious issue with my account being suspended during a verification check. However, after reaching out to the support team and clarifying my use case, they reviewed my appeal and reinstated my... See more

Company replied

Rated 5 out of 5 stars

Customer service was stellar and super quick to respond and resolve my billing issue. Platform is easy to setup and great value.

Company replied

Rated 5 out of 5 stars

Well, they were super reactive when I sent the request about my struggle using their proxy services.

Company replied

Rated 5 out of 5 stars

Thanks Gwen for your support, i get some issues and she did her best to fix and i really appreciate that! Thanks team thanks webshare!

Company replied

Rated 3 out of 5 stars

I use webshare for web scraping for my job, their servers are fast, have lots of proxy locations and type options. However, their main issue is the subscription system. If you want to purchase another... See more

Company replied

Rated 4 out of 5 stars

Their proxy work well, sometimes they fail but came back later, or you can change for another easily. Really nice cost benefit. The change of plans and support are really fast.

Company replied

Rated 1 out of 5 stars

They are Cheetahs, no one will buy any service from them. I have been complaining for 15 days, when will they work? I bought a static residential proxy from them, I ordered a proxy from their Washingt... See more

Company replied

Rated 1 out of 5 stars

Really poor proxy quality. I had 100 static residential IPs, 72 of them got replaced, which beats the entire purpose of even using a STATIC IP in the first place. They claim a 99% uptime but really... See more

Company replied

Rated 5 out of 5 stars

Best proxy i ever had for testing purposes! Many regions, easy to use, various protocols!

Company replied

Rated 5 out of 5 stars

I’ve been using Webshare for over three years, and it has consistently worked well for my needs.

Company replied

Rated 5 out of 5 stars

They have amazing support who responds within minutes, and their proxies are always fast and working

Company replied

Rated 1 out of 5 stars

Such a bad service, paid proxy are way worst than what they are supposed to be. The platform is not working properly. They limit the concurrency rate below the specified amount You can't access... See more

Company replied

Rated 5 out of 5 stars

The customer service team were very patient with me and helped me set up my proxy account

Company replied

Rated 5 out of 5 stars

Although my subscription has renewed automatically but it was not in my plan. After I requested support and they understood my business issue and refunded me. a good customer support service.

Company replied

Rated 5 out of 5 stars

Great service and positive response. I received a refund for a subscription I did not want to use anymore

Company replied

Rated 1 out of 5 stars

I have some Apple IDs that need to be checked regularly for activity, not registration, finance, etc., but they still block accounts based on terms. I used it before, but it was blocked because I di... See more

Company replied

Rated 1 out of 5 stars

They blocked my account on Friday night for no reason. In the help texts, it says that the block is automatic, they asked me for proof of payment (but the payment was already shown as paid) and now it... See more

Company replied


Company details

  1. #219 of 336 best companies in Software Company
  2. #13 of 16 best companies in VPN Service
  3. #52 of 61 best companies in Web Hosting Company

Written by the company

Buy proxy servers. Download proxy server list. HTTP Proxy SOCKS5 proxy servers. Free proxy list available. Run your internet business on Webshare.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

havent been here long but so far its…

havent been here long but so far its awesome

February 21, 2026
Webshare Proxy logo

Reply from Webshare Proxy

Hi Martin,

We truly appreciate your feedback and thank you for taking the time to leave a review.

However, we were wondering if there was a particular reason you chose to leave 4 stars instead of 5. Was there something we could have done better?

We would love to hear your thoughts so we can continue improving our service and provide a 5-star experience.

We've reached out to you personally, and we look forward to hearing from you!

Kind regards,

The Webshare Team

Rated 5 out of 5 stars

they are very speed

February 21, 2026
Webshare Proxy logo

Reply from Webshare Proxy

Hi there,

Thank you for the 5-star review! We’re happy to hear you were satisfied with our speed. Your feedback means a lot to us, and we’re always here if you need anything.

Best regards,

The Webshare Team

Rated 5 out of 5 stars

The fast response

The fast response

February 17, 2026
Webshare Proxy logo

Reply from Webshare Proxy

Hi Ahmed,

Thank you for the 5-star review! We’re glad to hear you appreciated the fast response from our team. We really value your feedback and are happy to support you anytime.

Warm regards,

The Webshare Team

Rated 4 out of 5 stars

Good service...

February 17, 2026
Webshare Proxy logo

Reply from Webshare Proxy

Hi Hari,

Thank you for taking the time to leave a review. We’re glad to hear that you had a very positive experience with us.

We were wondering what kept this from being a 5-star review, as we’re always looking for ways to improve our services and your overall experience.

We’ve reached out to you personally to learn how we can further improve your experience, and we look forward to hearing back from you.

Best regards,

The Webshare Team

Rated 5 out of 5 stars

Excellent proxy speed and co-operative…

Excellent proxy speed and co-operative support

February 17, 2026
Webshare Proxy logo

Reply from Webshare Proxy

Hi there,

Thank you for the 5-star review! We’re glad to hear you’re happy with the proxy speed and that our support team was helpful. We really appreciate your kind words and your trust in us.

Best regards,

The Webshare Team

Rated 3 out of 5 stars

mehr

Overall okay but alot of proxies are burned on social media or are too slow, if you escalate that proxies are not working on social media they try to upscale you and offer you proxies change option which costs money. In the end, after escalating the case and providing 10x the same proof that it's not working as expected on social media platforms I had to mention legal escalation to get a refund. Obviously they refunded me which is why I give the service 3 stars. It's nice for API use, but absolutely bad for social media management.

January 16, 2026
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Reply from Webshare Proxy

Hi Christian,

Thank you for taking the time to share your feedback. We’re sorry to hear about the frustration you experienced.

Social media platforms are particularly aggressive with proxy detection, and results can vary depending on the proxy type, platform behavior, and usage patterns. When blocks occur, we often recommend switching to a different proxy type or plan, as certain options perform better on specific platforms.

Regarding the refund, since more than 70GB of bandwidth had already been used, the account was no longer eligible for a standard refund.

We genuinely believe we did our best to support you under the circumstances, but we’re always open to improving. We have reached out to you personally to discuss any remaining concerns and explore how we can enhance your experience.

We'll be waiting for your response!

Best regards,

The Webshare Team

Rated 5 out of 5 stars

The service is Good ..

The service is good … My issue was fixed finally and happy to share my excellent experience with great platform..

February 15, 2026
Unprompted review
Webshare Proxy logo

Reply from Webshare Proxy

Hey!

Thank you for the 5-star review! We’re delighted to hear that your issue was resolved and that you’re happy with your experience on our platform.

We truly appreciate your kind words and your support.

Best regards,

The Webshare Team

Rated 5 out of 5 stars
Webshare Proxy logo

Reply from Webshare Proxy

Hi there,

Thank you for the 5-star review! We’re happy to hear that you had a positive experience with our support team and that we were able to help you quickly.

We appreciate your feedback and your support.

Best regards,

The Webshare Team

Rated 1 out of 5 stars

Low quality proxy will leak your IP

February 11, 2026
Unprompted review
Webshare Proxy logo

Reply from Webshare Proxy

Hi Marco,

Thank you for sharing your feedback. We’re sorry to hear about your experience.

IP leaks can occur for several reasons that are often unrelated to proxy quality, such as:

1) Incorrect proxy configuration in the browser, application, or system

2) DNS or WebRTC leaks when local settings are not properly disabled or routed through the proxy

3) Using protocols or software that bypass the proxy connection

4) Mixing proxy traffic with a VPN or local network without proper setup

Our proxies are tested and monitored, and when issues arise, our support team is usually able to identify and resolve them quickly once we can review the account and setup.

Unfortunately, we weren’t able to locate your account based on the information provided in the review. We’d really like to look into this properly, as IP leaks are not expected behavior when proxies are configured and used correctly.

We’d genuinely appreciate the opportunity to investigate and help. Please reach out to us at support@webshare.io, and we’ll be happy to assist and ensure everything is working as intended.

Best regards,

The Webshare Team

Rated 5 out of 5 stars

Support is responsive Review

I had a serious issue with my account being suspended during a verification check. However, after reaching out to the support team and clarifying my use case, they reviewed my appeal and reinstated my account. It’s good to see that Webshare actually listens to its long-term users and resolves misunderstandings.

February 10, 2026
Unprompted review
Webshare Proxy logo

Reply from Webshare Proxy

Hi there, Andrew,

We completely understand your dissatisfaction in this situation, and we're sorry for any inconvenience this has caused you.

However, we’re pleased to inform you that our Compliance Team has now successfully verified your account. We appreciate your cooperation throughout the verification process.

As a gesture of goodwill, we are happy to restore your previous plan to get you back up and running. We've reached out to you personally regarding this, and we'll be waiting for your response.

Best regards,

The Webshare Team

Rated 5 out of 5 stars

Best support team

I was really pissed off,i just communicated my problem and they solved it within minutes.

February 6, 2026
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Reply from Webshare Proxy

Hi Saim,

Thank you for taking the time to leave us a review.

We’re so glad we could turn things around for you. We know how frustrating technical hurdles can be, which is why our support team is dedicated to providing fast and effective solutions.

Best regards,

The Webshare Team

Rated 5 out of 5 stars

awesome services

February 6, 2026
Webshare Proxy logo

Reply from Webshare Proxy

Hey Denis,

Thank you for sharing your feedback!

We’re thrilled to hear that you’re having such a positive experience with us. Providing awesome service is our top priority, and it’s incredibly rewarding to know that our efforts are hitting the mark for you.

Best regards,

The Webshare Team

Rated 5 out of 5 stars

Perfect

Perfect service

February 5, 2026
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Reply from Webshare Proxy

Hi Giorgio,

Thank you for the perfect rating!

We’re so glad to hear you’re happy with our service. We are always happy to help.

Warm regards,

The Webshare Team

Rated 5 out of 5 stars

Staff was helpful in decision making…

Staff was helpful in decision making and post purchase support

February 5, 2026
Webshare Proxy logo

Reply from Webshare Proxy

Hi there,

Thank you so much for the 5-star rating! We are thrilled to hear that our team was able to assist you in finding the right solution and that you’ve felt well-supported even after your purchase.

If there is anything else we can do to help as you continue using our services, please don't hesitate to reach out.

Warm regards,

The Webshare Team

Rated 1 out of 5 stars

support was good

support was good, but proxies are thrash

February 3, 2026
Webshare Proxy logo

Reply from Webshare Proxy

Hi there,

Thank you for the shout-out to our support team, but we’re genuinely sorry to hear the proxies didn't meet your expectations.

Reliability is our top priority, and we’d like to understand exactly what went wrong. We've reached out to you personally, and we're eager to hear back from you so we can help you troubleshoot any issues you may be facing.

Sincerely,

The Webshare Team

Rated 1 out of 5 stars

account suspended for participating in…

account suspended for participating in a legal bug bounty program (no password brute force, no port scan, no malwares etc.)
Not usable

February 2, 2026
Unprompted review
Webshare Proxy logo

Reply from Webshare Proxy

Hi there, Alex,

Thank you for sharing your feedback.

While we understand your frustration, your account was suspended due to activities that violate our Terms of Service. Specifically, our proxy network cannot be used for bug bounty programs, as agreed upon during sign-up.

To maintain the quality and security of our service for all users, we must strictly enforce these acceptable use policies. Because these terms were not followed, we are unable to continue providing service to this account.

We've reached out to you personally to clarify the situation in more detail.

Best regards,

The Webshare Support Team

Rated 5 out of 5 stars

greate support

January 29, 2026
Webshare Proxy logo

Reply from Webshare Proxy

Hi Damon,

Thanks so much for the kind words!

We’re thrilled to hear you’re having a great experience with our support team. Knowing we’ve met your expectations really makes our day.

Thanks for choosing Webshare. We’re always here if you need a hand!

Kind regards,

The Webshare Team

Rated 5 out of 5 stars

Less rates and High Performance

Less rates and High Performance

January 26, 2026
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Reply from Webshare Proxy

Hi there, Karama,

Thank you for sharing your feedback!

We’re glad to hear that you’re enjoying our competitive rates along with high performance. Delivering reliable service at great value is something we work hard on every day, and it’s wonderful to know it’s making a positive impact for you.

We truly appreciate your support and look forward to continuing to serve you.

Best regards,

The Webshare Team

Rated 1 out of 5 stars

cancelling auto-renewal shouldn't be…

cancelling auto-renewal shouldn't be hidden a message box deep in an ai chatbot

January 17, 2026
Webshare Proxy logo

Reply from Webshare Proxy

Hi there,

Thank you for sharing your feedback.

To disable auto-renewal, you can simply reach out to our support team, and we’ll be happy to take care of it for you. As requested, auto-renewal has already been disabled on your account.

If you need any further assistance, please don’t hesitate to contact us.

Best regards,

The Webshare Team

Rated 5 out of 5 stars

great support

great support. Working proxies. No complaints

January 26, 2026
Webshare Proxy logo

Reply from Webshare Proxy

Hey Adam,

Thank you for the great review!

We’re happy to hear that you’re satisfied with our support and that the proxies are working smoothly for you. It’s always rewarding to know we’re meeting your expectations.

We truly appreciate your trust and support, and we’re here whenever you need us.

Best regards,

The Webshare Team

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