Website Helper Reviews 35

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Background: I wished to continue using my own domain/subdomain names with my two third-party (Gmail) accounts - as I had many years of archived mails that I wished to retain. So I sent the same qu... See more

Rated 5 out of 5 stars

I cannot rate these guys highly enough. They answer queries almost immediately and are so very helpful and patient. They have resolved several issues I have had over the past few months in a very pr... See more

Rated 5 out of 5 stars

I am very happy to recommend website helper, and Berto. They upgraded / completely revamped my existing website 4 or more years ago (I've lost track!) and now host and manage the website. I have bee... See more

Rated 5 out of 5 stars

I recently transferred the hosting of both of my sites to Website Helper from a well-known hosting company Berto took care of all of the migration, and kept me informed along the way He's been a... See more

Company details

  1. Website Designer
  2. Cloud Storage Service
  3. Web Hosting Company

Written by the company

Website Helper is a website technical support agency based in London. We help with all website related problems as well as provide website maintenance services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
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1-star

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Rated 5 out of 5 stars

The provided solution is flawless: I am delighted!

Background: I wished to continue using my own domain/subdomain names with my two third-party (Gmail) accounts - as I had many years of archived mails that I wished to retain. So I sent the same query to three different providers and Website Helper was the only company to provide a full solution with no warnings or caveats - just solid support. Berto and the support team came back in record time and even invited me to shop around for better prices with their suggested solution! (My previous domain host/provider, 123-reg, and one other company, wanted me to buy two hosted mail boxes, and also recommended me to discontinue my Gmail accounts!)

It really was a no-brainer! Website Helper's support is absolutely second to none and I could not fault the service nor the price! (One other company absolutely warned me against using Gmail and other similar providers to receive my forwarded emails.)

The provided solution has now been running for about two weeks and it is flawless - I am delighted.

March 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Grateful recipient of this service

I am setting up a new company and am a complete novice in regards to website know-how. Berto has been so patient and helpful. He replies to my queries quickly and offers his support for any tasks I have to undertake. I look forward to a long relationship with this company

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Berto at Websitehelper is great at…

Berto at Websitehelper is great at understanding the requirements for our website and quickly implements the changes. If you're looking for a knowledgeable, reasonably priced, swift website designer with a 'can-do' approach, you can ask for no better.

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

Been with them years now and honesty 5…

Been with them years now and honesty 5 stars isn’t enough for this business, they are incredible, as somewhat of a technophobe I am yet to find a problem they are unable to help me solve. Very friendly, very professional, 100% customer satisfaction, highly recommend.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

I am very happy to recommend website…

I am very happy to recommend website helper, and Berto. They upgraded / completely revamped my existing website 4 or more years ago (I've lost track!) and now host and manage the website. I have been extremely happy with the level of service and quality of work throughout this time.

Correspondence is always excellent; very quick (replies within an hour if not sooner), easy to understand (I am not good with any tech!) and any requests are carried quickly and efficiently.

June 15, 2023
Unprompted review
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Rated 5 out of 5 stars

very happy with the service

very happy with the service. any issues i have they are always there to fix them. i’m not exaggerating but i feel safe i have my website hosted with these guys. recommend 100000%.

June 12, 2023
Unprompted review
Rated 5 out of 5 stars

Unmatched Expertise and Lightning-Fast Support

I have been using Wpsmart since 2017 and now have over 30 websites hosted with them. From my experience, I can say that their knowledge, experience and skills are unparalleled when it comes to Wordpress. Whenever I am out of my depth (often), they never fail to dig me out of a hole with their expertise.

One of the things that impresses me the most about Wpsmart is their lightning-quick response times. Their communication is also excellent, making it easy to get in touch with them whenever I need to. Their team is always helpful, and they go above and beyond to ensure that their clients are satisfied.

Overall, I have been consistently impressed with the quality of service provided by Wpsmart. I have written reviews for them in the past, but I felt that it was important to share my experience once again. I wouldn't hesitate to recommend them to anyone looking for a reliable and affordable Wordpress hosting solution.

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

WebsiteHelper is actually Amazing!

They really seem to go above and beyond for their clients and the expert knowledge and advice has been invaluable. They have responded to any issues rapidly and shown such patience with me over the years. If you need a managed hosting service that you can scale your business with, Website Helper are definitely the people to go with.

March 14, 2021
Unprompted review
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Rated 5 out of 5 stars

faultless service, now hosting my second website.

Just bought a second wordpress managed packed for a new website after fantastic service hosting my first website. I moved from a TSHost and they arranged the whole transfer going above and beyond any service I have experienced before. On the 2 occasions my website has had major problems they have fixed it straight away. They respond to support requests quickly and communicate with you all throughout any issues keeping you informed. Can't recommend them enough.

November 5, 2020
Unprompted review
Rated 5 out of 5 stars

I cannot rate these guys highly enough

I cannot rate these guys highly enough. They answer queries almost immediately and are so very helpful and patient.
They have resolved several issues I have had over the past few months in a very professional manner.
I really have full confidence in having them look after my web site - it has taken a huge weight off my shoulders,

September 20, 2019
Unprompted review
Rated 1 out of 5 stars

Group kept giving me problems where the…

Group kept giving me problems where the hosting could not cope with two Wordpress being installed then the guy called me a liar so then I canceled my payment agreement after getting problems after problems of a group with useless staff

September 17, 2019
Unprompted review
Website Helper logo

Reply from Website Helper

I am very sorry you feel this way and I am also very sorry you did not give us enough time to rectify the problem and prove to you that we go above and beyond to make sure all technical problems are dealt with immediately. We explained that the problem was because you pointed two domains to the same directory. We then explained that we were going to resolve the problem for you and explained that the changes required a little time for the load balancers to distribute the changes. All this happened within a 5-minute window. You were a customer for no more than an hour. Unfortunately for us, you sadly did not want to wait and requested a refund. We have issued your refund and wish you all the best with your project. Jake

Rated 5 out of 5 stars

Outstanding

Outstanding level of service. Our web host would not clean our infected websites. I searched around and found Website Helper, I spoke to their support team and to my amazement they managed to clean my website within the hour.

I was so impressed that I am now hosting three of my business websites with them. I have no regrets, couldn't be happier.

August 9, 2019
Unprompted review
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Rated 5 out of 5 stars

First class service and support

First class service and support. Great communications always keeping you informed of whats happening and how long to fix. (It's always FAST!!) I now have their websites on my favourites and theses guys are my "go to" for any of my website issues. 100% reliable and trustworthy, thoroughly recommended. Thanks for the sterling service again Berto!

June 11, 2019
Unprompted review
Rated 5 out of 5 stars

Great support and fast servers

I've worked with dozens of hosting companies and I've always believed that the success or failure of a hosting company is down to its Support Team. If that is true, Website Helper is going to be a big success because their support is awesome. And the servers are fast enough for shared hosting. In fact, it doesn't feel like shared hosting at all. I love it.

June 7, 2019
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow!

Over the years I've spent weeks and £000's trying to get done what website helper have done in 2 days for less than £200.

Absolutely superb service.

January 17, 2019
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service. Berto managed to un-hack my website quickly and efficiently - great communication, highly recommended!

December 3, 2018
Unprompted review
Rated 5 out of 5 stars

Great company

I recently transferred the hosting of both of my sites to Website Helper from a well-known hosting company
Berto took care of all of the migration, and kept me informed along the way
He's been a pleasure to deal with - he's very knowledgeable, prompt at replying and keeps things simple
I'm very happy with the service received so far and would highly recommend Website Helper, both for new sites and for website owners who are looking for better service levels from their hosting company
Robert

July 16, 2018
Unprompted review

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