4th time I’ve sold an Apple device here, process is simple, prices are always more than what I’ve seen at competitors- including Apple trade-in price. Easy options to return, fast experience, 5/5 any... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Phone arrived the next day, perfectly packed and I cannot see any minor scratches the eBay listing mentioned - so I am a very satisfied customer. I called Ben and he said if I purchased it befo... See more
I used WeBuyBack for the first time and wow, what a great experience! The explanations for the self-grading were clear and very reasonable. Much better than previous experiences with other trade-in co... See more
This is the second time I have personally used the services of WeBuyBack to sell my preloved mobile technology. From start to finish the process was smooth and efficient. My devices were sent o... See more
Company details
Information provided by various external sources
WeBuyBack.com.au was established in late 2014. Our goal is to provide a fast and efficient service allowing you to sell your unwanted smartphones and tablets securely and for a great price. We buy new, working and faulty devices. At WeBuyBack.com.au, we believe in fair deals. We offer you the best price for your device. We will beat any advertised price by $5. With a fast turn around time, payments processed within 8 hours from receipt of device, you get your money fast. We offer Bank Transfers as well as Paypal payments making it easier than ever to get paid. If you select PayPal as your payment option the money will be transferred within 4 Hours of receipt of device, that is our customer satisfaction promise.
Contact info
Unit 19, 15 Ricketts Road, 3149, Mt. Waverley, Australia
- 1300 782 280
- sales@webuyback.com.au
- webuyback.com.au
Speedy service and great prices
Speedy service and great prices. Used them twice, no complaints. Highly recommend
March 17, 2026
Seamless experience
Everything was smooth. They provided the satchel. They tested the device, did their due diligence. And after that. I got my money's worth. Would highly recommend to return old electronics to these guys
March 17, 2026
Brilliant comms and lightning quick…
Brilliant comms and lightning quick payment. Amazing!
March 17, 2026
Second Time Round, Smooth as Silk
This is the second time I have personally used the services of WeBuyBack to sell my preloved mobile technology.
From start to finish the process was smooth and efficient. My devices were sent on Tuesday and the money was in my PayPal account by Thursday afternoon.
Communication from WeBuyBack was excellent with emails being sent at every stage.
I heartily recommend the services of WeBuyBack and the agreed price I was paid for my traded in devices I though was more than fair.
March 12, 2026
Straightforward and reliable
Very straightforward process via the WeBuyBack website. The instructions are easy to follow. I sent my Samsung phone and watch via Australia post. I was pleased with the assessment by WeBuyBack and they honoured the my original request and I got really good deal. I considered other places to trade my phone but so far WeBuyBack had the most competitive pricing. From sending the phone to receiving the money from WeBuyBack, took 7 days (you have a choice money to be sent to your bank or PayPal). Overall, easy and very pleased with my transaction with WeBuyBack.
March 5, 2026
Quick and easy process
Quick and easy process. Lots of emails communicating the status. Fast payment. I will definitely use again in the future.
March 5, 2026
What a Super Great Experience!!
What a Super Great Experience!!
Completed my Order for Selling my Samsung Phone on 3.3.2026.
Lodged it at my local Post Office the same day.
Arrived at WeBuyBack on 5.3.2026 - and I received Verification via email.
Received Notification that my Phone was being Tested at 10.30am 6.3.2026, followed by Payment Processed at 11.13am.
Checked my Bank and Payment had already been received!!
Outstanding WeBuyBack!!
I could not have asked for a Quicker, Painless and more Reputable Transaction!!
THANK YOU!!!
March 6, 2026
Unprompted review
Smooth, fast and hassle-free experience
I recently sold my watch through WeBuyBack and the whole process was very smooth from start to finish. The quote was fair, communication was clear, and everything was handled professionally. Once they received the item, the process moved quickly and payment was arranged without any issues.
Overall a very straightforward and trustworthy service. If you’re looking to sell tech or gadgets without the usual hassle, I would definitely recommend WeBuyBack.
March 4, 2026
Easy to use website and process was…
Easy to use website and process was simple and straightforward. Payment was made quickly once goods were received.
February 25, 2026
It was a fantastic experience straightforward and speedy. A pleasure to deal with.
It was a fantastic experience. We are elderly and techno dinosaurs and Ben was very patient and talked us through what to do. The money went into the account that day. Highly recommend.
February 25, 2026
Very professional 5 star experience
Easy to use valuation website, communication with fast evaluation & payment.
WeBuyBack are my first choice for fair & reasonable phone valuations.
Ken
February 25, 2026
Reliable
I enjoy selling my phones through this company. They are fast to respond and trustworthy.
February 4, 2026
What an absolutely amazing company to…
What an absolutely amazing company to deal with. They are responsive, helpful and pay more than others and quickly too. I would definitely recommend them and will happily use them again! 10/10
February 4, 2026
Great
Great, fast, service which paid me more than Apple Trade-In proposed. Shipping was a breeze and I could track the package to delivery for assurance. I will use this site again in future and can recommend them to others.
February 4, 2026
Great experience with these guys
Great experience with these guys. Good buy back prices and their turnaround times are super quick.
January 30, 2026
Seamless experience
Seamless experience and always easy to deal with. This is my third time using this service.
January 30, 2026
Very smooth experience of selling your…
Very smooth experience of selling your previous phone and very quick. Was able to ship out the device and receive payout within a week.
January 23, 2026
Phone arrived the next day
Phone arrived the next day, perfectly packed and I cannot see any minor scratches the eBay listing mentioned - so I am a very satisfied customer.
I called Ben and he said if I purchased it before 2pm, it was 99% certain to arrive the next day - and it did.
Saved about $500 compared to the price of a new Pixel 10 Pro XL, for an essentially brand new phone.
Highly recommend!
January 16, 2026
Unprompted review
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