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wed2b Reviews 

3,502
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,597 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how exceptionally welcoming the staff members are, ensuring everyone feels completely relaxed, comfortable, and valued while trying on beautiful wedding dresses. Visitors truly appreciate the patient, attentive, and knowledgeable guidance provided throughout their appointments, helping them discover their absolute dream dress with zero pressure. Some reviewers were not happy with post-purchase experiences, noting that unexpected extra items were included or that handling merchandise exchanges proved rather difficult. A few customers also mentioned ongoing challenges with specific store policies regarding returns and finding that proper garment covers or correct sizes were unavailable.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that consultants are welcoming, patient, and attentive.... See more

Product

Reviewers mention positive feedback about product, expressing overwhelming satisfaction with finding their... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how helpful and attentive... See more

Service

Users describe positive interactions with service, highlighting consultants who are attentive and helpful.... See more

Customer service

Clients share positive opinions on customer_service, noting that staff members are incredibly helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited WED2B Northampton when you go shopping for your dream dress well you have butterflies in your tummy not knowing what to expect! On entrance was greeted with a lovely smile and a warm welco... See more

Company replied

Rated 5 out of 5 stars

We were met with a warm and friendly welcome when we arrived at Wed2b in Bromley. This was my first attempt at wedding dress shopping and I had no expectations. I instantly felt excited, which I... See more

Company replied

Rated 5 out of 5 stars

Found my dream dress with the help of Enna! She was unbelievably attentive and made me so comfortable during the whole process! It’s as if Enna knew exactly what I had envisioned and allowed me to try... See more

Company replied

Rated 5 out of 5 stars

I had Courtney at the Wednesbury store and had such a seamless experience. I had done my research online beforehand but I said yes to the first dress and it was just an easy and straightforward experi... See more

Company replied


Company details

  1. Bridal Shop
  2. Boutique
  3. Wedding Store

About wed2b

Written by the company

We believe every bride deserves to look stunning and feel special on their wedding day - regardless of budget. With 1000's of designer wedding dresses all priced £599 - £1199, friendly expert Bridal Consultants, and 60 stores across the UK and Europe, there is a reason we are so highly rated by our beautiful brides.

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Our fabrics, construction, detailing and finishes are second to none.

The major change to tradition that wed2b offers is to enable brides to take their dress home the very same day they find ‘the one’. There’s no waiting for long order times, hoping the dress arrives as perfectly as you remember it for the big day. All our dresses are designed in limited edition quantities and are sold off the peg. So, you really can visit today and get married tomorrow!

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

Promotion box for wed2b

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(3,502)

2,966 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience in the Wednesbury…

Great experience in the Wednesbury store. I was served by a lady called Natalie she was amazing. She listened every word I said and got it all spot on from start to end. She brought my vision to life. I walked away with the most beautiful dress and veil. I couldn’t be happier.

August 4, 2026
Rated 5 out of 5 stars

My first wedding dresses experience

It was my first even time trying wedding dresses on for my first wedding, I was welcomed by Taylor who was very calm, chatty and professional. She made me feel at ease throughout the whole time I was their showing me a range of different options and giving me lots of choices to choose from, I didn’t at any point feel pressured to buy anything she just followed my lead the whole time, would definitely recommend her and the shop. Left happy and with my dream dress thanks to her!

August 11, 2026
Rated 5 out of 5 stars

Lovely experience

I had such a lovely fitting with Millie. She was friendly, patient and took the time to listen and ask questions about what I felt good in. The service was really efficient but I didn't feel rushed either. She gave me so many great options to try on and was happy to take photos for me. Maria was also really attentive and took the time to give me good advice on alteration options. The whole experience exceeded my expectations and I found a dress I'm really happy with. They checked other stores to locate a better size, which is being transferred to the Bristol store. Thank you both for making the experience so comfortable and memorable!

August 8, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Great with plus size

Being plus size I worried about going in and trying on dresses. But I was put at ease straight away. I wasn’t rushed at all. She listened to what I liked about each dress and made suggestion from there. And i quickly found my dress. But even then she was lovely when I still wanted to try different dresses just to make sure. I would highly recommend and I am gutted I can’t remember her name.
I had heard the extras were a lot but personally I didn’t find them that bad but it was also made very clear that you didn’t need to have them no pressure at all.

August 2, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

The staff here are just incredible

The staff here are just incredible. And the range of dresses too! So many beautiful options! Thank you to all you beautiful ladies, Jazz especially and the other beautiful girl with curly hair (apologies I have forgotten their name)! You made my experience truly unforgettable, provided amazing service, advice and opinions. Made me feel like a real life princess 👑

August 9, 2026
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Reply from wed2b

Thank you so much for your wonderful recommendation. Jazz and our Manchester team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

Norwich staff amazing…

Staff at Norwich branch today looked after and guided me beautifully through the while project. Sophie listened to my wishes and brought me through some beautiful gowns. Her expertise and knowledge of the styles and what would work was amazing. Thank you for wonderful appointment and the best outcome leaving with my beautiful dress.

August 10, 2026
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Reply from wed2b

Thank you so much Fiona, your recommendation is wonderful and we’re so pleased that our Norwich team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Perfect visit

I came into the Kirkstall store, Harriet greeted us with a lovely warm welcome. I was after a vow renewal dress, so as an older ‘bride’ I wasn’t made to feel like I wasn’t as worthy than a first time bride!
Harriet picked out exactly what I asked
For and made me feel so special.
She was amazing and so helpful.

July 15, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

My first ever Bridal Dress Experience! 🥰

My name is Rebecca, I visited the Bromley Store on Saturday, for my first ever Bridal Dress experience.
Arrived nervous, but excited, as soon as I was greeted by Faye (My Bridal Consultant) and she explained how the dress fittings worked and got an understanding of the styles I was after, all my nerves disappeared, with each dress tried on.
All were stunning, but Faye aced it with dress No.3!
There was absolutely no pressure of feeling like I had to purchase a dress at all, but within a couple of hours, I was back purchasing 'THE DRESS' being greeted with delight from Faye.
She took, 'I said Yes to the Dress' photo's with myself and entourage, kindly having a photo with me too, which was really lovely!
Overall, I can't fault Faye at all, she was absolutely amazing involving us all.
She is an asset to your store and was so invested in my journey, that she's asked us to return with photo's of Our Special Day, which to me, shows how much she deeply cares for her Brides to Be!

August 8, 2026
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Bromley team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Bournemouth Wed2Be - Fatema! 100%

Fatema (apologise I’m not 100% on the spelling) in the Bournemouth store was absolutely amazing. I was incredibly nervous and she made me feel so settled, she made sure my party were involved in all decisions made in the dresses and she really listened what I wanted and didn’t want. She explained the process really well on how Wed2Be worked. Even though the store didn’t have many of the choices in wedding dresses that I wanted to try on, she found dresses as close to as possible and even dresses made by the same designers as ones on my list. I ended up finding my dress and left a very very happy lady! Thank you so much!!

August 9, 2026
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Reply from wed2b

Thank you so much Jamie, your recommendation is wonderful and we’re so pleased that our Bournemouth team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 4 out of 5 stars

Lovely selection of dresses

Lovely selection of dresses. Arrived just after opening and consultants were already busy with customers so added to queue system. Once it was my turn I was asked what I was looking for. My dress was the second pick. Job done.

August 9, 2026
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Reply from wed2b

Congratulations on finding your perfect look Emma, we are so thrilled for you! Thank you for your lovely feedback, our Bournemouth team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Relaxed and stress free experience

Visited Glasgow Forge today after feeling deflated, confused and stressed about previous dress trials elsewhere. I was immediately approached by Mirren who took me around the shop explaining designers and styles and left me to have a little browse before coming back over and taking me through for a consultation. I explained what I hadn’t liked before and what I would like to try and was open minded but just wanted to feel good as I hadn’t in previous gowns. Mirren took so much time and care with me picking a dress better each time until I found the perfect gown that made me feel amazing! Prices where affordable while quality and fit where amazing and the dress I said yes too will require minimal alteration as it ticked pretty much every box. The only downside to the dress I liked was it was sleeveless however I was then shown it with a couple of different sleeve straps that can be altered on and this just made it perfect! Thank you Mirren for giving me an amazing experience and I can’t wait to wear it! Would 100% recommend popping in if you are feeling completely lost and overwhelmed like I was.

August 9, 2026
Unprompted review
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 1 out of 5 stars

First question notes what when wrong

First question notes what when wrong? What went right..nothing. Horrible experience. Have contacted customer services so will see what response I get meantime.

August 9, 2026
Unprompted review
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Reply from wed2b

Thank you for sharing your feedback with the customer care team Fiona. We are deeply sorry to hear your experience was not one that we would of hoped for and one that has not met our high expectations for our brides. Please know your feedback has been addressed and we look forward to supporting you further. wed2b

Rated 5 out of 5 stars

I spend a wonderful morning at the shop…

I spend a wonderful morning at the shop and the ladies were incredible helpful and patient. And guess what? I did find MY dress

July 25, 2026
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Bromley team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

I’m not a girly girl and I felt they…

I’m not a girly girl and I felt they understood exactly what I wanted and I even shed a lil tear … went in with a dress in mind and it was the first ever dress I tried on an I knew it was the one

Thank you so much girls you were all amazing xxx

August 9, 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Found the one

There was no pressure to find the dress let you try on as many as you like made you feel comfortable listened to what you want. We went to the Bristol shop and Mari helped me find the one thank you

August 9, 2026
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Reply from wed2b

Thank you so much Charlotte, your recommendation is wonderful and we’re so pleased that our Bristol team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

We had the best experience with gabby…

We had the best experience with gabby she was really listening to what I wanted and also had me trying on dresses I didn’t think I would like on me but I absolutely loved them and I found my dream dress! Can’t recommend them girls enough

August 9, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Amazing customer service!

I had the best experience at Wed 2 Be in Chelmsford, with Amy. I went in with a general idea of what I wanted and she picked out some lovely dresses for me. The customer service was amazing and I really enjoyed my experience there!

August 9, 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Found my dream dress with the help of Enna

Found my dream dress with the help of Enna! She was unbelievably attentive and made me so comfortable during the whole process! It’s as if Enna knew exactly what I had envisioned and allowed me to try different styles before pulling ‘The One’. I couldn’t recommend Wed2be more! Returning soon for bridesmaids dresses 😊

August 9, 2026
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Reply from wed2b

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

we went in a sunday and Aylin and Mieke…

we went in a sunday and Aylin and Mieke were so lovely in supporting us in such important decision!!! the bride dress my friend choose is simply perfect

August 9, 2026
Unprompted review
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish the bride all the best for her special day. Best wishes, wed2b

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