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wed2b Reviews 2,494

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, attentiveness, and ability to create a comfortable and relaxed atmosphere. Many found their dream dress thanks to the staff's expertise in understanding their vision and offering suitable suggestions, often without any pressure to purchase. The overall service is frequently described as outstanding, making the dress-finding journey a truly special and memorable experience. However, some people were dissatisfied with the retail experience, specifically mentioning that the selection of dresses in-store was not as extensive as advertised online. A few other people also felt that the process of trying on dresses was restrictive, being confined to a changing room and not allowed to browse the full collection independently.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Product

Customers consistently note positive experiences with the product, particularly finding their ideal wedding... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the staff for making them feel... See more

Retail

Clients share positive opinions on retail, with many reviewers having amazing experiences finding their... See more

Service

Users describe positive interactions with service. Many customers praise the staff for being quick,... See more

Based on these reviews

Rated 5 out of 5 stars

Tina my bridal consultant was amazing!! Couldn’t have faulted her she was so engaging and committed to her task at hand. We flew from Newcastle England to try on wedding dresses in Belfast and she put... See more

Company replied

Rated 5 out of 5 stars

Courtney made our experience! She was literally what every bride needs when looking for dresses. She explained everything in the way we would understand, had alot of patience with all of us but most o... See more

Company replied

Rated 5 out of 5 stars

Insanely exceptional service I came in as a flustered bridesmaid whio had problems with dresses from other stores to find another dress. I was by myself and the staff helped me through all the fitti... See more

Company replied

Rated 5 out of 5 stars

From start to finish, all the ladies were professional, welcoming and polite. I was so nervous but that soon subsided with Sabrina’s help. There are so many beautiful dresses from both bride and bride... See more

Company replied


Company details

  1. Bridal Shop
  2. Boutique
  3. Wedding Store

About wed2b

Written by the company

We believe every bride deserves to look stunning and feel special on their wedding day - regardless of budget. With 1000's of designer wedding dresses all priced £599 - £1199, friendly expert Bridal Consultants, and 60 stores across the UK and Europe, there is a reason we are so highly rated by our beautiful brides.

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Our fabrics, construction, detailing and finishes are second to none.

The major change to tradition that wed2b offers is to enable brides to take their dress home the very same day they find ‘the one’. There’s no waiting for long order times, hoping the dress arrives as perfectly as you remember it for the big day. All our dresses are designed in limited edition quantities and are sold off the peg. So, you really can visit today and get married tomorrow!

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

Promotion box for wed2b

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day


4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I had an amazing experience in wed2b at…

I had an amazing experience in wed2b at the forge. Maddie was a brilliant help and very informative, she made me feel at ease and I said yes to the dress !

April 11, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Emily was amazing and so helpful in the…

Emily was amazing and so helpful in the shop in Norwich. Great customer service. Thank you.

April 18, 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Absolutely lovely experience

Absolutely lovely experience! Carla was amazing, made me feel so relaxed and comfortable. All the staff were really friendly. Carla was so good at helping finding the right style for me, couldn’t thank her enough ❤️

April 18, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Kind

Kind, thoughtful, helpful and patient

April 18, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Amazing through all the steps …

Went a few weeks ago to look at dresses and ended up falling in love! Big shout out to Molly at the Nottingham department for sorting me out with my dream dress and picking something I’d never have chosen myself ❤️

April 18, 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

I was made to feel special like I was… a princess

I was made to feel special like I was the only customer in the store, Jo was very bubbly and she knew what she was doing what I asked for was exactly what she brought in for me.. very knowledgeable of all the products I tried on and knew what went well with what. Thank you to all at wed2b Carlisle xx

April 18, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Zoe made my experience unforgettable at…

Zoe made my experience unforgettable at Wed2be! She made me feel so calm and talked me through the different styles but she also made me feel really special in every gown and included my mum and niece in the experience. I walked away with my dream dress and couldn’t be happier! The manager at the front desk was also so helpful and kind. Would 100% recommend this shop and the dresses were amazing quality!

April 11, 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

10/10 Highly Recommend

I had my very first wedding dress appointment at Wed2B Bromley and it was such an amazing experience.

From the second I walked in all the staff were so welcoming, friendly, and supportive from start to finish. A special thank you to Tahlia, who was incredible. She really listened to my vision and the vibe I wanted, and went above and beyond to help me find my perfect dress.

The whole experience felt relaxed and enjoyable, with no pressure at all. I couldn’t have asked for a better appointment and would highly recommend Wed2B Bromley to any bride-to-be!

April 18, 2026
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Reply from wed2b

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

amazing girls, helped me find my dream dress!

came from cardiff to visit the bristol store and my experience was absolutely amazing! i was helped my maria and the first dress i tried on was the one, i placed a deposit as i wanted to come back with my mum and returned 2 days later. the whole experience was amazing and i felt so comfortable with all the girls hyping me up (i am so sorry to say i forgot the name of the girl who helped me on saturday - black hair with w fringe but she was so lovely!). thank you to all the girlies for helping me find my dream dress! xxx

April 16, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Wed2B Norwich

My stylist Sophie, at the Castle Quarter branch in Norwich, was beyond amazing. She asked what I wanted and was able to find me the perfect dress within 2 dresses, the second was the curve ball but her eye and skills to see what will suit you is all part of the experience. Highly rate the experience and if you get Sophie you will be in for the best time. Thank you so much Wed2B and Sophie, you are an amazing Soul who made my experience magical. And made me cry happy tears xx

April 18, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Amazing…

We were greeted straight away by Amelia who was amazing. Nothing was to much for her. Very happy with my dress

April 18, 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Norwich store is definitely a store to visit

Went into the Norwich store on 15thApril and was greeted by 3 lovely ladies, Greta was assigned to be my consultant, she listened to what style I wanted and brought back a few options. She helped me into and out of my dresses and helped if they were too big so I got to see what it would be like when altered. I did purchase a dress and it was very neatly packed into a box and I took a hanging bag and hanger (at an extra cost) too, she also gave me a list of seamstresses around a my area. I was a bit wary of going into Wed2b because of some poor reviews and I was very pleased with my experience, Greta was lovely and caring and didn’t try to hard sell anything it was all down to me and my decision. Thank you so much ☺️

April 15, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Incredible

Incredible! My first time looking at dresses so only popped in to have a browse and thought I would try a few on as a start to see what sort of thing I liked. Sally was amazing and helped me quickly see what I didn’t like and then found the one which just fit my figure perfectly with all the details I liked. Also helped with the veil and on the first pick she matched it perfectly to the dress and my style!!! Couldn’t have asked for more, the perfect day.

April 17, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 4 out of 5 stars

absolutely love my dress …slightly…

absolutely love my dress …slightly disappointed about the charge for dress bags, box and coat hangers …was was almost £90 just for the packaging.we wasn’t even asked if we wanted the boxes ..

April 17, 2026
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Reply from wed2b

Thank you for this feedback. We can confirm that all storage items and accessories are all chargeable items and can be found on your receipt individually listed. Our Bridal Advisors have our brides' best intentions at heart, and this would have been offered to you once it was decided that this was your dream gown, to ensure that no harm can come to it and that your perfect look was complete - we know how special it must be to you. If this matter has not already been raised with our customer care team, we would be happy to review this further. Please do reach out to customercare@wed2b.com Kind regards, wed2b

Rated 5 out of 5 stars

I said yes to the dress and thats all…

I said yes to the dress and thats all down to my assistant Courtney she listened, she was kind, she was lovely i couldn't do it without her she had all my best interests so a big thankyou to Courtney .

April 17, 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 1 out of 5 stars

Poor service

The lady who was helping us get the dresses in the changing room paid us very little attention. Two of my bridesmaids have autism and were very overwhelmed but her manner was extremely abrupt with them.

April 10, 2026
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Reply from wed2b

We are so sorry to hear about your recent experience in our store. As a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If this matter has not already been raised with our customer care team, we would be happy to review this further. Please do reach out to customercare@wed2b.com Kind regards, wed2b

Rated 5 out of 5 stars

Happy older bride 👰‍♀ 😊

Liverpool store. All staff were lovely and welcoming, once I had gone through my requirements, they totally understood the assignments and got it spot on, I honestly did not think I was going to purchase a dress that day but walked out with "the one" an hour later, only tried on 2 and it was a hard choice to decide as they were both pretty perfect. The staff were really good at their job......happy (older bride!)customer 😊👍❤️.

March 31, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

We had a great experience at the Wed2Be…

We had a great experience at the Wed2Be store in Newquay where I brought my 2 bridesmaids and my mum. I already have my wedding dress which I bought elsewhere but I had planned on buying the 2 bridesmaid dresses from here. We were greeted right away and the employee who served us was very quick and attentive to what I wanted. My bridesmaids tried on the dresses (not the correct colour) so we could check sizes etc. We did see the colour I wanted but in a different style. The shop was very clean and looked amazing, I had no idea how big it was upstairs! The changing rooms were great and huge. Nice seating area for us to wait for our bridesmaids to change and see how they looked. Very pleased with the experience and looking forward to receiving the dresses! Thank you.

April 4, 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Excellent service

Excellent service, Layla was very attentive, listened to everything I asked for, made me feel very comfortable and found me the perfect dress!! Amazing choice and great staff highly recommend!!

April 10, 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

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