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wed2b Reviews 

3,423
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,526 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, warmth, and expertise, making the process comfortable and enjoyable. Many people highlight the beautiful product selection, finding their dream dresses with ease and feeling no pressure during their appointments. The overall service and user experience are frequently described as amazing, stress-free, and memorable, with consultants providing personalized attention and valuable guidance. Reviewers often mention feeling welcomed from the moment they arrive, appreciating the relaxed environment and the staff's ability to understand their vision, leading many to say 'yes to the dress' happily.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, patience, and... See more

Product

Consumers find product to be positive, with many reviewers expressing delight at finding their perfect... See more

User experience

Reviewers mention positive feedback about user experience, with many customers feeling welcomed, comfortable,... See more

Service

People report positive experiences with service, often highlighting the helpfulness, patience, and expertise... See more

Customer service

Customers had positive experiences with customer service, often describing staff as lovely, attentive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were met with a warm and friendly welcome when we arrived at Wed2b in Bromley. This was my first attempt at wedding dress shopping and I had no expectations. I instantly felt excited, which I... See more

Company replied

Rated 5 out of 5 stars

Poppy was fantastic! She really took the time to get to know me, my wedding and my vision. Nothing was too much trouble and she was incredibly patient with my very specific requests! Her ad... See more

Company replied

Rated 5 out of 5 stars

What an amazing experience at the Ashford store! From the minute we arrived, we felt looked after. Meg was outstanding. She took the time to listen to my daughter, understood exactly what she was look... See more

Company replied

Rated 5 out of 5 stars

Fantastic Visit today. Myself and 5 bridesmaids went up to the Glasgow store. Lovely welcome as soon as you walk in the door, whole process was explained. Tried three dresses made to feel very comf... See more

Company replied


Company details

  1. Bridal Shop
  2. Boutique
  3. Wedding Store

About wed2b

Written by the company

We believe every bride deserves to look stunning and feel special on their wedding day - regardless of budget. With 1000's of designer wedding dresses all priced £599 - £1199, friendly expert Bridal Consultants, and 60 stores across the UK and Europe, there is a reason we are so highly rated by our beautiful brides.

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Our fabrics, construction, detailing and finishes are second to none.

The major change to tradition that wed2b offers is to enable brides to take their dress home the very same day they find ‘the one’. There’s no waiting for long order times, hoping the dress arrives as perfectly as you remember it for the big day. All our dresses are designed in limited edition quantities and are sold off the peg. So, you really can visit today and get married tomorrow!

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

Promotion box for wed2b

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(3,423)

2,889 reviews in the last 12 months

Write a review
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Rated 5 out of 5 stars

Amazing experience all round

Amazing experience all round! Every member of staff who helped us was lovely, welcoming and helpful. Ruby (Rotherham store) was so brilliant and so helpful. She was really warm and supportive and very knowledgeable with great advice and honest opinions! She really made the experience for us.
All round my experience was chilled but exciting, simple but effective - just what I wanted!

There are lots of gorgeous dresses in store. So many to choose from and so many beautiful styles. Really glad I bought my dress from here and pleased that it was pretty quick and easy! Found the perfect dress and can’t wait to wear it at my wedding!

August 1, 2026
Rated 5 out of 5 stars

Highly recommend

Courtney was very kind from the moment we stepped into the store. She listened to my wishes and very quickly found my dream dress. I am grateful for the advice as well regarding alteration.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Rang the store to discuss visit/…

Rang the store to discuss visit/ booking/ types of dresses available. I tried on several dresses, perhaps 7-8. Thankfully I had the whole place to myself as I went on a weekday morning. The staff were extremely attentive and couldn’t do enough. Very happy with my dress (which was actually a staff members choice!)

April 10, 2026
Rated 5 out of 5 stars

Thank you Carla @ the Glasgow store!

I would like to pass on my sincere thanks to Carla at the Glasgow St George’s Road store. She was so unbelievably helpful and kind- I had no idea what I was doing and she was patient and made me and all my wedding party feel at ease and excited! AND I GOT MY DRESS!!!! Can you make sure this gets passed on ❤️. Lynsey Monaghan

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

I went in with an open mind and no idea…

I went in with an open mind and no idea what I wanted. Tara was very knowledgeable and listened to what I had said bringing me out 5 beautiful dresses. There was no pushy sales tactics and I am thrilled with the dress I selected

August 1, 2026
Rated 5 out of 5 stars

Inclusive dresses and amazing staff

I was in the Belfast store today. Amy helped me and she was absolutely amazing. She helped me feel amazing showed me 4 dresses that matched what I was looking for however she knew the first dress was the one I would love the most and I did. Hats off to everyone in there hyping up the brides. The fact I am a plus size woman there was so many dresses that fitted me

August 1, 2026
Rated 5 out of 5 stars

I said yes to the dress

As soon as we arrived we were very pleased with the customer service especially Millie who took us through what was going to happen and her choices of dresses were amazing. To walk away with the dress was a good feeling.
Thank you to the team and especially Millie.

July 25, 2026
Rated 5 out of 5 stars

Amazing friendly staff

Amazing friendly staff, all the ladies working here are so helpful, would definitely recommend this place for your wedding dress

July 31, 2026
Unprompted review
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Reply from wed2b

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

What a fantastic experience

What a fantastic experience, I attended the fleetwood store and was assisted by Kathleen. I was listened to, every dress that Kathleen bought out was exactly what I had asked for. Nothing was too much trouble. I was made to feel welcome and felt comfortable throughout. Thank you so much 💜 👗

July 31, 2026
Unprompted review
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Reply from wed2b

Thank you so much Jade, your recommendation is wonderful and we’re so pleased that Kathleen and our Fleetwood team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Couldn’t fault my experience

Couldn’t fault my experience. Bridal expert Elli, was AMAZING, so patient and really supportive. There was no peer pressure and I felt a million dollars

July 31, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

The ladies in the shop were…

The ladies in the shop were knowledgeable and made us feel welcome. They were attentive and helpful

July 23, 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Amazing experience

Amazing experience! Thank you so much. I was dreading going wedding dress shopping 😂 very welcoming team and I said yes to the dress! Could not recommend enough xxx

July 31, 2026
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, we wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Julie was fantastic

Julie was fantastic, very patient and was very good at judging what would suit me, what I would like. Went in to look at styles & left with the one!
Thank you Julie!

July 31, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Full attention given,such brilliant…

Full attention given,such brilliant staff who supported me and cared about me the whole experience

July 24, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

What an amazing experience at the Ashford Store

What an amazing experience at the Ashford store! From the minute we arrived, we felt looked after. Meg was outstanding. She took the time to listen to my daughter, understood exactly what she was looking for, and after only five dresses found the perfect one. We honestly could not have asked for better service. A huge thank you to Meg and the whole team for making it such a memorable appointment

July 26, 2026
Unprompted review
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Reply from wed2b

Thank you for sharing this incredible review with us. We are so pleased to hear that you all had a magical time in store. We wish your daughter the very best with the rest of her wedding planning. Best wishes, wed2b

Rated 5 out of 5 stars

Said YES TO THE DRESSSSS

Said YES TO THE DRESSSSS! thank you Naomi for helping me. The first dress was the choice and that says a lot about Naomi’s expertise. She was so sweet all the time i had the most comfortable time!!!

July 31, 2026
Unprompted review
wed2b logo

Reply from wed2b

Thank you so much for your wonderful review!
Congratulations on saying YES to the dress! 🎉 We're so happy to hear that Naomi made your experience so comfortable and enjoyable. It’s fantastic that the very first dress turned out to be the one—what a special moment!
Thank you for trusting us to be part of your bridal journey. We wish you an amazing wedding day and a lifetime of happiness! ✨
Best wishes,
The WED2B Team ❤️

Rated 3 out of 5 stars

Functional but inconsistent

Pro- Affordable, easy to access with stores all over if international/ bridesmaids spread out across GB, plus the walk in and no fee try on is a positive. The customer service phoneline is very lovely, attentive and helpful.

Con- Lack of consistency in customer experience across stores. Myself and my MOH had a lovely experience in Edin (despite being told the wrong window for orders), another bridesmaid Glasgow store grand, however my final bridesmaid had an awful experience in Dublin (left alone for 20+mins with no communication, nor bringing different sizes or styles requested -which some were avaliable in store-, she ended up leaving and had to find a staff member to inform that she had to go after 40 minutes). Website information for seamstresses doesnt reflect store suggestions and being told to text them as they wont reply to email as so busy, doesnt instill confidence in proffesionalism. Online automated updates incorrect e.g. I collected the dresses and got an email to say the dressed had been shipped shortly after. The upsell of hangers and bags for the dresses felt quite distasteful, for all 3 dresses poor quality cardboard hangers and one plastic bag for the 3 dresses to allow for an upsell left a sour final note at collection.

The dresses are nice and will do the job and the buisness is convienient, however if I was to do it again, I'm not sure I would go through Wed2be again unfortunatley.

July 31, 2026
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Reply from wed2b

Your feedback is so important to us – thank you for sharing this Elizabeth. If this matter has not already been raised with our customer care team, we would be happy to review this further. Please do reach out to customercare@wed2b.com Kind regards, wed2b

Rated 5 out of 5 stars

My experience with my MOH was…

My experience with my MOH was absolutely perfect. Courtney and the team were excellent. Being a larger lady, I felt comfortable and stunning in my dress. Thank you so much. x

July 30, 2026
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Reply from wed2b

Thank you for sharing this incredible review with us. We are so pleased to hear that you and your maid of honour had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

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