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wed2b - Cardiff Reviews 

61
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TrustScore 4.5 out of 5

4.4

Wellington House, 1-4 Wellington Street, CF11 9BE Cardiff, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I picked up my bridesmaids dresses today. Such beautiful quality and so elegant. I really can’t wait to see us all on the day! Staff are so polite and so helpful and the dresses arrived a week before... See more

Company replied

Rated 5 out of 5 stars

Went to wed2b Cardiff today, Gabrielle was amazing, the first shop I went into and walked away with the first dress I tried on. Highly recommend visiting. Their dresses are all lovely and plenty of d... See more

Company replied

Rated 5 out of 5 stars

I went into the store feeling uncertain and left with the biggest smile on my face! The staff were great from the moment we walked in - super transparent about how the experience would work, and made... See more

Company replied

Rated 5 out of 5 stars

I was very nervous about going dress shopping being a bigger girl, I’d never wore a dress before. But there was no need Shannon was an absolute star made me feel comfortable and was just the loveliest... See more

Company replied


Company details

  1. Bridal Shop
  2. also in
  3. Boutique
  4. Wedding Store

Written by the company

At WED2B Cardiff, we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious Cardiff store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our Cardiff Store Manager and her team look forward to helping you find your dream wedding dress.

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

  • Wellington House, 1-4 Wellington Street, CF11 9BE, Cardiff, United Kingdom

  • 029 2002 6379
Promotion box for wed2b - Cardiff

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.4

Excellent

TrustScore 4.5 out of 5

61 reviews

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4.4

All reviews

(61)

3,548 reviews in the last 12 months

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Rated 5 out of 5 stars

I was very nervous about going dress…

I was very nervous about going dress shopping being a bigger girl, I’d never wore a dress before. But there was no need Shannon was an absolute star made me feel comfortable and was just the loveliest person. She helped advised and listened to my opinions and made the whole experience fun,exciting and relaxing. I can’t thank her enough . I absolutely love my dress thank you so much Shannon and wed2b. I would highly recommend

January 17, 2026
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Reply from wed2b - Cardiff

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Lovely helpful staff

Lovely helpful staff, thank you

January 15, 2026
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Reply from wed2b - Cardiff

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Loved it

Erin was so attentive to my needs and wishes. I had a great time going in to try on my wedding dress with my mum and sister, bought same day! Just make sure to leave plenty of time in the day - we went on a Saturday so there was a long wait, but it was fine in the end because we went to grab food and we put our name in the queue :)

January 10, 2026
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Reply from wed2b - Cardiff

Thank you for sharing this incredible review with us, we are so pleased to hear that you and your family had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 5 out of 5 stars

Wonderful

We visited the Cardiff shop late this afternoon and Ellie was absolutely wonderful, she was genuinely excited about the vision and made us all feel so welcome, it was just like chatting to a friend! She went above and beyond to help me get my dream dress. Thank you all so much for a great experience.

January 17, 2026
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Reply from wed2b - Cardiff

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

A fantastic experience

A fantastic experience! I honestly felt so special and everything was done to make me comfortable and happy. Jess was amazing and listened to what I was liking/didn’t like about the dresses I tried on and help me to find my perfect dress!

January 10, 2026
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Reply from wed2b - Cardiff

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Cardiff team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Experience at Wed2b Cardiff was great

Experience at Wed2b Cardiff was great. Welcomed upon arrival and quickly taken to the seating area for a consultation. I went on a Friday and was the only person in the store, so there was no waiting.
Shannon the assistant was great, so helpful and made me feel relaxed. She listened to my likes/dislikes as I tried each dress, and helped me find the one! She was also great interacting with my family who also joined for the fitting. I said 'Yes to the dress' and it was packaged up ready to take home that day.

January 2, 2026
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Reply from wed2b - Cardiff

Thank you for sharing this incredible review with us, we are so pleased to hear that you and your family had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 3 out of 5 stars

Great variety but personal touches missing

Went to the Cardiff store to purchase 7 bridesmaid dresses. No booking required which was great. Brilliant choice of dresses and colours. Only disappointment was not offered any refreshments whilst shopping for such a big event and dresses did not come individually packaged meaning I had to purchase dress covers separately for each one. The little personal touches were missing which was a shame.

September 7, 2025
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Reply from wed2b - Cardiff

Your feedback is so important to us – thank you for sharing this Kelly! If there is anything else at all, please do get in touch with us at customercare@wed2b.com and we will be happy to help. Best wishes, wed2b

Rated 5 out of 5 stars

That yes to the dress moment...

I came in with 2 dresses in mind that I'd seen on the website, unfortunately 1 could not be obtained in my size but the other was in store and I tried it on and felt amazing. Eleanor bought other dresses for me to try on and to narrow down the style dress but nothing beat that first dress! Eleanor was just amazing; she went above and beyond. And when she helped with my hair and headpiece to get the full look it was a resounding 'yes to the dress'. I highly recommend Wed2Be. Even if you can't get what you think you want; they'll find what is perfect for you.

December 22, 2025
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Reply from wed2b - Cardiff

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Cardiff team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

A really nice welcoming from staff

A really nice welcoming from staff, they were so informative about the dresses and everything else. They helped me choose my dress on the first visit (which surprised me because I am so fussy!)
Thank you for helping me find the one! It’s a memory me and my girls will always remember.

November 29, 2025
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Reply from wed2b - Cardiff

Thank you for sharing this incredible review with us, we are so pleased to hear that you and your family had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 5 out of 5 stars

Lovely experience

All good, not rushed at all and given lots of time to try and different styles. Really lovely experience

December 7, 2025
Unprompted review
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Reply from wed2b - Cardiff

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Lovely selection of dresses friendly…

Lovely selection of dresses friendly and helpful staff. Dresses are a lovely quality and where delivered early

November 27, 2025
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Reply from wed2b - Cardiff

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Very helpful

November 24, 2025
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Reply from wed2b - Cardiff

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 2 out of 5 stars

Honestly worse experience.

When we first arrived we were greeted by staff on the front desk who asked for some details (name and what we were looking for) then got told should be somewhat quick because we were looking for a bridesmaid dress. There was 1 bride in front of me looking for a bridal dress and then no one else waiting. For 30 minutes there was just us in the waiting room with a bride already looking for her dress. The bride in-front of us soon got seen to and was looking for bridal gowns. After an hour of waiting, the bride found her dress, paid for the dress and then moved onto looking at bridesmaids dresses. She got handed pieces of paper that I had not been handed and with a party of 5 I sat there waiting for an hour and a half for someone to come and see me like I was told they would. After I gave up and went back to the desk where 3 staff were all standing around talking about concerts and plans they were going to soon. After explaining I was waiting for an hour and a half for someone to come and see me, a bride had already been given pieces of paper that I had not been given and that someone after me had already been given a bridesmaid dress to look at they soon saw to us and “helped” us.
I do think there needs to be a booking system in place because how I was treated was terrible. Would not go here again.

August 23, 2025
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Reply from wed2b - Cardiff

We are so sorry to hear about your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If you wish to discuss your visit in more detail, please do reach out to customercare@wed2b.com where we will be here to support you. Kind regards, wed2b

Rated 5 out of 5 stars

Amazing

Amazing, so helpful and friendly. They made the experience so easy!

November 6, 2025
Unprompted review
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Reply from wed2b - Cardiff

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Wed2B Cardiff

I attended the Cardiff Shop and was really pleased with the help and assistance I received there.

I didn't expect to go home with a dress on that day but I did. I would recommend .

September 24, 2025
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Reply from wed2b - Cardiff

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Cardiff team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Fantastic and felt very calm throughout…

Fantastic and felt very calm throughout the staff were lovely and very supportive

October 19, 2025
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Reply from wed2b - Cardiff

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

I recently bought my dream wedding…

I recently bought my dream wedding dress from Wed2B! From the moment I entered the shop, I felt completely at ease. Shannon and Erin were so lovely and enthusiastic, they made the whole process magical and made me feel a million dollars! Mine was an impromptu visit so I didn’t have my bridal party with me for the big moment, but with Shannon and Erin there, I felt like I was with friends. Nothing was too much trouble for them and they are both experts in what they do. Thank you both so much for your kindness and expertise. I will always recommend Wed2B to any bride❤️

October 24, 2025
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Reply from wed2b - Cardiff

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Ellie was amazing

Ellie was amazing, I showed her pictures and the first dress she brought in was perfect and the one I ended up walking away with. As a plus size bride I never once felt uncomfortable with Ellie, she really made me feel special and I was so pleasantly surprised that choosing my dream dress was that easy.

October 23, 2025
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Reply from wed2b - Cardiff

Thank you so much Louise, your recommendation is wonderful and we’re so pleased that Ellie and our Cardiff team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Excellent Dresses and Customer Service

My experience wedding dress shopping at WED2B Cardiff was outstanding. The staff took time to discuss my preferences for dresses and brought out a perfect selection of dresses for me to try with my specifications in mind. The customer service was outstanding and everyone made me feel extremely comfortable while trying on dresses and answered all the questions I had with ease. My only feedback would be about the dressing rooms- they were very good but could be cleaner. I’m happy to say that I left that day having purchased my dream wedding dress, and I can’t thank the WED2B team at Cardiff enough for helping me find it

September 13, 2025
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Reply from wed2b - Cardiff

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

A dress I wouldn’t have picked!

We did have to wait a little while to be seen but gave us a chance to look at the dresses. The member of staff I had was brilliant, she was so helpful, knew exactly what I was thinking and got me all the styles I wanted. She helped me in and out of the dresses and got me all the accessories needed. I eventually bought the dress that she picked for me and styled in a way that she knew I would love. I wouldn’t have even thought about that dress so very grateful that she did!

October 18, 2025
Unprompted review
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Reply from wed2b - Cardiff

Thankyou Susie for taking time to leave a review - we're delighted that we were able to help you find your perfect dress - congratulations and best wishes for your big day! Best wishes from us at wed2b

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