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wed2b Reviews 

3,346
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,437 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and patience, making the dress selection process comfortable and enjoyable. Many found the product selection beautiful and diverse, enabling them to find their dream dress with ease. The overall service and user experience are frequently described as relaxed, stress-free, and truly special. However, some customers noted staff being dismissive or rude, particularly managers or in specific locations. A few felt pressured to buy additional items or received misleading advice on sizing and accessories, leading to unexpected alteration costs or product mismatches. Others encountered issues with product availability or quality, such as defective dresses.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, kindness, and... See more

Product

Consumers find the product to be positive, with many expressing delight in finding their dream dress, often... See more

User experience

Users describe positive interactions with user experience, with many customers feeling relaxed, comfortable,... See more

Service

Customers had positive experiences with service, with many reviewers describing their visits as wonderful and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited your Middlesbrough store on Fri 10th July with my best friend and daughter to look for a wedding dress and had already travelled to York that morning with no success- I felt welcomed the mi... See more

Company replied

Rated 5 out of 5 stars

I had the most amazing experience finding my wedding dress from Wed2B Hull! From the moment I walked in, Tara made me feel so welcome, comfortable, and special.. There was none of those pushy sales... See more

Company replied

Rated 5 out of 5 stars

The ladies were fantastic really helped me discover the style based off my likes and dislikes from different dresses and I’ve walked away with my perfect dress. Would have benefited from some refreshm... See more

Company replied

Rated 5 out of 5 stars

I went in having quite few ideas of what I would like for our special day, we were straight away welcomed by a member of staff and once we were all checked in Tara became our main assistant. She was v... See more

Company replied


Company details

  1. Bridal Shop
  2. Boutique
  3. Wedding Store

About wed2b

Written by the company

We believe every bride deserves to look stunning and feel special on their wedding day - regardless of budget. With 1000's of designer wedding dresses all priced £599 - £1199, friendly expert Bridal Consultants, and 60 stores across the UK and Europe, there is a reason we are so highly rated by our beautiful brides.

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Our fabrics, construction, detailing and finishes are second to none.

The major change to tradition that wed2b offers is to enable brides to take their dress home the very same day they find ‘the one’. There’s no waiting for long order times, hoping the dress arrives as perfectly as you remember it for the big day. All our dresses are designed in limited edition quantities and are sold off the peg. So, you really can visit today and get married tomorrow!

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

Promotion box for wed2b

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(3,346)

2,822 reviews in the last 12 months

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Rated 5 out of 5 stars

Initially i went to Stoke to find my…

Initially i went to Stoke to find my dress. I had my favourites saved on the website. There were a couple of my faves in store and the lovely Amy was very attentive and helped me to try a few on. Thank you x
I loved one of them but there was one i was desperate to try. Amy found one in stock for me in Manchester so I went straight to the station and got on the next train out.
This was the one! I bought it and brought it home. Thank you Chloe for all your help. I had a great day

July 23, 2026
Rated 5 out of 5 stars

Best experience

I had Amelia helping with my dress today at the hinkley store and she was amazing. I felt so comfortable with her. She helped me to choose the PERFECT dress. Thank you so much xxx

July 23, 2026
Rated 5 out of 5 stars

Amazing experience such lovely staff…

Amazing experience such lovely staff found my dress and was a perfect fit

Cecile was very professional and made me feel good

July 23, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Lovely relaxed experience - Liverpool

My first time trying on wedding dresses and I walked away with the second dress I tried on!
The staff at the Liverpool store were fabulous, from a lovely warm welcome on reception to my kind and patient consultant Donna. Despite the one I had seen and liked online not being available, I was given 5-6 similar styles dresses to try (all beautiful!). I did not feel rushed and was impressed by the size and quality of the changing rooms and seating. Good prices and would highly recommend - thank you!

July 16, 2026
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Reply from wed2b

Thank you so much Rachel, your recommendation is wonderful and we’re so pleased that our Liverpool team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Highly recommend a visit to Wed2b

Big thanks to Jorja who made my experience so special. She was so professional and made me feel very special. I said yes to the dress on my first visit, the dresses at Wed2b are beautiful and bespoke. I would definitely recommend visiting here, you won't be disappointed.

July 22, 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Recommended

Staff members are polite and helpful

February 21, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Staff are lovely and very helpful

Staff are lovely and very helpful. The whole process was easy . Maria was very good at listening to what I wanted and nothing was a bother for her. I left with the perfect dress for me. I would recommend.

July 16, 2026
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Reply from wed2b

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

The staff were so kind and so helpful

The staff were so kind and so helpful. I was having a pre-wedding nightmare and one of the ladies stayed late to help me find a dress. The dresses in stock were absolutely gorgeous and lovely quality. I saw all staff treat the other brides with kindness and respect and they had a great deal of knowledge regarding styles and alterations. Couldn’t fault my experience. Danni was exceptional

July 18, 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Best Wedding Dress Experience !!

After an awful experience at smaller boutiques the day before that were very pushy, rude and very unkind to me. Me and my
friend decided last minute to cancel plans for another small boutique and visit WED2B instead in Chelmsford. And what a complete turn around of experience ! Soon as we walked in I felt at ease, the very large breathable open space helped my anxiety, beautifully modern dressing rooms and clean modern floors. All staff were very bubbly, friendly and down to earth with absolutely no pressure to buy or try anything I didn’t want too. Aleasha who was my main dress helper was my perfect cup of tea and made me feel so happy with her fun, friendly, knowledgeable and happy personality. I didn’t just have one perfect dress to choose from I had 3! But went with the one that I originally have always dreamed of! Was so lovely Aleasha just understood me and what wedding dress I was after and everything else just flowed and we added in the perfect veil to suit the dress and me. I even got my little baby girl a similar beautiful dress to match mine and from such a great experience we are now in the process of buying my 3 bridesmaids dresses next ! Thank you WED2B Chelmford and Alesha for naturally lifting my mood and giving me the experience that every girl deserves to have in finding ‘the one’ ! :)

July 18, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 3 out of 5 stars

A mixed experience

I found my dress and had a wonderful girl called Karla help me at the glasgow store!

The only reason it’s not 5 star is that the manager who was up training the staff from Leeds, wouldn’t let myself or my mother look at the dresses hanging, insisting ‘the stylist knew better.’ This was really disappointing. As the bride myself or my mum know me better than a stylist I’ve just met. Fortunately I had a dress catch my eye on the way to the changing room and asked the stylist to show me it, without that I wouldn’t have found my dress. I was in the Glasgow forge earlier that day and the girls couldn’t be more amazing walking around with us and showing us dresses that I might like. I assumed it would be the same experience here. When you’re spending so much on a dress you should be allowed to have a look, walk around and browse. This put a bit of a downer on what should have been an exciting experience as the training manager was really rude to my mum making her want to leave.

July 14, 2026
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Reply from wed2b

Your feedback is so important to us – thank you for sharing this Rosalind. If there is anything else at all, please do get in touch with us at customercare@wed2b.com and we will be happy to help. Best wishes, wed2b

Rated 5 out of 5 stars

I visited Wed2b on the 20th July 2026…

I visited Wed2b on the 20th July 2026 and it was a day I'll never forget! Carla was with me and she was nothing short of perfect with her knowledge of what would suit me and my preference to each dress. I came away with saying yes to a dress and it was such a perfect experience! Would recommend to anyone to visit Wed2be it's a lovely atmosphere and I felt very listened to and found the perfect dress! Thank you Carla! X

July 20, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Miss sell

I am afraid my experience has not been that of the majority of Wed2B's customers. As I did not make it into the shop; having read all the reviews I arrived with my daugther on a Sunday morning at 10.45, at that point someone came to inform us that they were now fully booked till the shop shut. My daughter had travelled from Leighton Buzzard no effort was made to fit us in. I really feel that the advertising is completely false, you can not just walk in. I suggest that if any one wishes to visit Wed2B they are there when the shop opens. And be prepared to wait all day.

As we did not enter the shop I can not comment on staff or service.

July 19, 2026
Unprompted review
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Reply from wed2b

Here at wed2b, we operate on a walk-in service to ensure that our brides are not constrained to an appointment time, which can sometimes mean that our bridal experts are not immediately available during busier periods. We would always advise arriving as early as possible or visiting on a weekday for a quieter experience. Please be in touch with our Customer Care team at customercare@wed2b.com if you'd like to discuss your visit and help you find the dress of your dreams. Kind regards, wed2b

Rated 5 out of 5 stars

We went to the Birmingham centre store…

We went to the Birmingham centre store on Saturday I could not fault the staff and service I got absolutely brilliant and got my dream dress, Katie the lady that looked after me was absolutely brilliant so friendly as with all the staff were very friendly and welcoming and very professional I can not thank thank them enough just can’t wait to were my dress now.

July 18, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Would highly recommend

I didn’t know what to think with this shop being walk in only but I felt welcomed as soon as I arrived. It was a busy Saturday and I arrived for opening and the staff were very accommodating to get me in promptly (especially Beth!). I was served by the lovely Becks who asked appropriate questions and genuinely wanted me to get my dream dress. She talked through the process of everything and made me feel at ease. I was sorted within 1.5 hours as I found the one on the second dress!
Would highly recommend this shop, the staff are so welcoming and helpful, and the prices are brilliant. I found it so lovely how although I had Becks helping me, the other members of staff would walk around and help and pass compliments. It was a really lovely atmosphere. Thanks so much!!

July 18, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

I was very apprehensive about going…

I was very apprehensive about going wedding dress shopping, as how often do people get married?! I was not a person who had a vision of what I was even looking for.
Upon arriving to the Chelmsford store we were immediately welcomed. We were allocated Amy to help. Amy really put me at ease, she listened to what I wanted and it became very easy to narrow down the choices.
I am happy to say I said 'yes to the dress' (I didnt want to take it off!) I am so excited to wear it again.
Thank you Wed2be you were amazing.

July 20, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Had an absolutely amazing experience at…

Had an absolutely amazing experience at this wedding shop, specifically with Amber who was so lovely and helpful with helping me find my dream wedding dress! Couldn’t thank her enough x

July 18, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Amazing

Andrea and Julia were amazing, they couldn't have been more helpful, kind and knowledgeable. I tried on a few of the beautiful dresses and said yes to the first dress I tried on in the end. Such a lovely experience from the minute we walked into the Edinburgh store until taking my dress home. I can't recommend them highly enough. Fantastic! ⭐️⭐️⭐️⭐️⭐️

July 19, 2026
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Reply from wed2b

Thank you so much for your wonderful recommendation. Andrea and Julia along with the Edinburgh team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

Amazing staff and experience

I had such an amazing experience at Wed2Be in Swansea, and I can't thank Tiarna enough for all her help. Wedding dress shopping was something I'd been putting off because I found the whole idea quite daunting, but Tiarna made me feel comfortable from the moment I arrived.

She was incredibly helpful, insightful, and full of ideas. Her compliments and encouragement really put me at ease and made the whole experience enjoyable rather than stressful. I described exactly what I was looking for, and somehow she managed to find my dream dress straight away.

Tiarna's knowledge, patience, and friendly approach made the experience so special, and I genuinely couldn't have asked for better service. Thank you so much, Tiarna, for helping me find the perfect dress and making such an important moment so memorable. ❤️

Highly recommend Wed2Be to any future brides!

July 19, 2026
Unprompted review
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

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