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wed2b Reviews 

3,430
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,526 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, warmth, and expertise, making the process comfortable and enjoyable. Many people highlight the beautiful product selection, finding their dream dresses with ease and feeling no pressure during their appointments. The overall service and user experience are frequently described as amazing, stress-free, and memorable, with consultants providing personalized attention and valuable guidance. Reviewers often mention feeling welcomed from the moment they arrive, appreciating the relaxed environment and the staff's ability to understand their vision, leading many to say 'yes to the dress' happily.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, patience, and... See more

Product

Consumers find product to be positive, with many reviewers expressing delight at finding their perfect... See more

User experience

Reviewers mention positive feedback about user experience, with many customers feeling welcomed, comfortable,... See more

Service

People report positive experiences with service, often highlighting the helpfulness, patience, and expertise... See more

Customer service

Customers had positive experiences with customer service, often describing staff as lovely, attentive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were met with a warm and friendly welcome when we arrived at Wed2b in Bromley. This was my first attempt at wedding dress shopping and I had no expectations. I instantly felt excited, which I... See more

Company replied

Rated 5 out of 5 stars

Poppy was fantastic! She really took the time to get to know me, my wedding and my vision. Nothing was too much trouble and she was incredibly patient with my very specific requests! Her ad... See more

Company replied

Rated 5 out of 5 stars

What an amazing experience at the Ashford store! From the minute we arrived, we felt looked after. Meg was outstanding. She took the time to listen to my daughter, understood exactly what she was look... See more

Company replied

Rated 5 out of 5 stars

Fantastic Visit today. Myself and 5 bridesmaids went up to the Glasgow store. Lovely welcome as soon as you walk in the door, whole process was explained. Tried three dresses made to feel very comf... See more

Company replied


Company details

  1. Bridal Shop
  2. Boutique
  3. Wedding Store

About wed2b

Written by the company

We believe every bride deserves to look stunning and feel special on their wedding day - regardless of budget. With 1000's of designer wedding dresses all priced £599 - £1199, friendly expert Bridal Consultants, and 60 stores across the UK and Europe, there is a reason we are so highly rated by our beautiful brides.

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Our fabrics, construction, detailing and finishes are second to none.

The major change to tradition that wed2b offers is to enable brides to take their dress home the very same day they find ‘the one’. There’s no waiting for long order times, hoping the dress arrives as perfectly as you remember it for the big day. All our dresses are designed in limited edition quantities and are sold off the peg. So, you really can visit today and get married tomorrow!

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

Promotion box for wed2b

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(3,430)

2,889 reviews in the last 12 months

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Rated 5 out of 5 stars

Betsy was absolutely lovely

Betsy was absolutely lovely! Really made me feel at ease as I was admittedly so nervous and body conscious coming into the appointment. But she listened intently to what I described my ideal dress as and literally the first dress she picked for me was spot on! She was so patient with me, answering all my questions, even with a sore throat bless her! I could not have asked for a better consultant and she just made the experience that much more special and personal! Thank you for hyping me up and helping me pick my wedding dress! Norwich Wed2be.
Dannielle xx

August 2, 2026
Unprompted review
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Norwich team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Honestly the best experience

Honestly the best experience, all the staff were wonderful. Amy & Chloe couldn’t have been more helpful! Made my anxiety ease.

Even said yes to the dress within 2 hours!

Thank you so much again🩷

August 2, 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Perfect experience

Charlotte was brilliant, the experience
was fun and relaxed. Thank you so much!

August 2, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Had a wonderful experience with Wed2Be…

Had a wonderful experience with Wed2Be Norwich. I totally wasn’t expecting to take a dress home on the day, but I found the one after the trying 4 dresses on.

Betsy, who provided the consultation and chose my dresses out, was very so friendly, attentive and made the whole experience for both me and my mum. I went in with an idea of what I thought I wanted and ended up with something I probably never would have chose on the hanger myself and that’s thanks to Betsy asking key questions on my plans and each dress tried on and deciphering what elements I liked/didn’t like until we landed on the one. Super impressed by the whole customer experience, from first entering the door, closing the sale with lots of added touches and lovely notes inside the dress box, recommendations of seamstresses, through to after-sales with a personalised email summarising all the dresses I tried on that day in order of my ranking. Couldn’t recommend enough

August 1, 2026
Unprompted review
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Reply from wed2b

Thank you so much for your wonderful recommendation. Betsy and our Norwich team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

Amazing experience

Josie was my consultant and she made the entire experience amazing, I felt so looked after and got to try on some stunning dresses. I was so lucky to find my dream dress and thanks to Josie my experience was everything I wanted it to be and more

The service was amazing, quick and very welcoming.

August 1, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 4 out of 5 stars

Great experience

Loved the experience once we got into the appointment with Ocean, who was very professional. However, we were kept waiting a lot longer than we were initially told. That said, the choice of dresses was very good and I did find the dress of my dreams. Thank you! ☺️

August 1, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

The staff were excellent and I came…

The staff were excellent and I came away with a dress and bridesmaids dresses. All round a success.

July 24, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Amazing experience all round

Amazing experience all round! Every member of staff who helped us was lovely, welcoming and helpful. Ruby (Rotherham store) was so brilliant and so helpful. She was really warm and supportive and very knowledgeable with great advice and honest opinions! She really made the experience for us.
All round my experience was chilled but exciting, simple but effective - just what I wanted!

There are lots of gorgeous dresses in store. So many to choose from and so many beautiful styles. Really glad I bought my dress from here and pleased that it was pretty quick and easy! Found the perfect dress and can’t wait to wear it at my wedding!

August 1, 2026
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Rotherham team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Highly recommend

Courtney was very kind from the moment we stepped into the store. She listened to my wishes and very quickly found my dream dress. I am grateful for the advice as well regarding alteration.

August 1, 2026
Unprompted review
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Reply from wed2b

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Rang the store to discuss visit/…

Rang the store to discuss visit/ booking/ types of dresses available. I tried on several dresses, perhaps 7-8. Thankfully I had the whole place to myself as I went on a weekday morning. The staff were extremely attentive and couldn’t do enough. Very happy with my dress (which was actually a staff members choice!)

April 10, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Thank you Carla @ the Glasgow store!

I would like to pass on my sincere thanks to Carla at the Glasgow St George’s Road store. She was so unbelievably helpful and kind- I had no idea what I was doing and she was patient and made me and all my wedding party feel at ease and excited! AND I GOT MY DRESS!!!! Can you make sure this gets passed on ❤️. Lynsey Monaghan

August 1, 2026
Unprompted review
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

They were so helpful from the min I…

They were so helpful from the min I walked in till I was going.
They made me feel so welcoming.

July 25, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

I went in with an open mind and no idea…

I went in with an open mind and no idea what I wanted. Tara was very knowledgeable and listened to what I had said bringing me out 5 beautiful dresses. There was no pushy sales tactics and I am thrilled with the dress I selected

August 1, 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Thoroughly enjoyable experience

Thoroughly enjoyable experience, made feel incredibly comfortable and very relaxed environment. Totally worth a visit, you may be like me and leave with “the one”

July 25, 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Inclusive dresses and amazing staff

I was in the Belfast store today. Amy helped me and she was absolutely amazing. She helped me feel amazing showed me 4 dresses that matched what I was looking for however she knew the first dress was the one I would love the most and I did. Hats off to everyone in there hyping up the brides. The fact I am a plus size woman there was so many dresses that fitted me

August 1, 2026
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Belfast team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

I said yes to the dress

As soon as we arrived we were very pleased with the customer service especially Millie who took us through what was going to happen and her choices of dresses were amazing. To walk away with the dress was a good feeling.
Thank you to the team and especially Millie.

July 25, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Amazing friendly staff

Amazing friendly staff, all the ladies working here are so helpful, would definitely recommend this place for your wedding dress

July 31, 2026
Unprompted review
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Reply from wed2b

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

What a fantastic experience

What a fantastic experience, I attended the fleetwood store and was assisted by Kathleen. I was listened to, every dress that Kathleen bought out was exactly what I had asked for. Nothing was too much trouble. I was made to feel welcome and felt comfortable throughout. Thank you so much 💜 👗

July 31, 2026
Unprompted review
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Reply from wed2b

Thank you so much Jade, your recommendation is wonderful and we’re so pleased that Kathleen and our Fleetwood team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Couldn’t fault my experience

Couldn’t fault my experience. Bridal expert Elli, was AMAZING, so patient and really supportive. There was no peer pressure and I felt a million dollars

July 31, 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

The ladies in the shop were…

The ladies in the shop were knowledgeable and made us feel welcome. They were attentive and helpful

July 23, 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

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