The website is easy to access & obviously they inform the recipient of the gift very soon after purchase. This was fortunate as it transpired that the item bought had already been purchased from anoth... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Couple’s choice of presents was clearly laid out with images, brand, description and price displayed. It was easy to look through and select the gift we chose for them. Then there was an oppor... See more
Company replied
Would highly recommend - a great experience from start to finish. Having someone assigned to you from the initial f2f appointment and then throughout was excellent (Clemmie was highly attentive and pr... See more
Company replied
You offer an easy to use website with a nicely displayed array of gifts which are of interest to the happy couple. Choosing and paying, plus a message facility, kept life simple.
Company replied
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service with an easy to use site.
November 3, 2026
Reply from The Wedding Present Company
Thank you very much for your wonderful 5-star review, Jon!
We're delighted to hear that you found our website easy to use and were pleased with the service you received. Providing a seamless and enjoyable wedding gifting experience is very important to us, so it's lovely to know we met your expectations.
Thank you for taking the time to share your kind feedback. It really is appreciated!
With best wishes,
Yasmin
Senior Wedding List Administrator
The website is easy to access &…
The website is easy to access & obviously they inform the recipient of the gift very soon after purchase. This was fortunate as it transpired that the item bought had already been purchased from another source. The company was completely understanding & credited the sum to the couple’s account. This is impressive service.
November 2, 2026
Reply from The Wedding Present Company
Thank you very much for your wonderful 5-star review, Fiona!
We're delighted to hear that you found our website easy to use and that our team was able to assist so smoothly when the happy couple discovered they already had the gift you had chosen.
We understand how important it is to ensure every wedding gift is truly appreciated, so we're pleased we could arrange for the value to be credited to the couple's account, allowing them to choose something else special.
Thank you for your kind words about our service. It's lovely to know we made such a positive impression!
With best wishes,
Paige
Senior Wedding List Administrator
Very simple 🤞
October 31, 2026
Reply from The Wedding Present Company
Thank you very much for your lovely 5-star review, James!
We're delighted to hear that you found using The Wedding Present Company so simple and straightforward. We always aim to make choosing a special wedding gift an enjoyable and effortless experience, so it's wonderful to receive your positive feedback.
Thank you again for taking the time to share your experience with us.
With best wishes,
Phoebe
Wedding List Administrator
Reply from The Wedding Present Company
Thank you very much for your wonderful 5-star review, Luisa!
We're delighted to hear that you found your experience with The Wedding Present Company straightforward, quick, and efficient. Making the process of choosing and purchasing a wedding gift as simple and enjoyable as possible is very important to us, so it's lovely to know everything went smoothly for you.
With best wishes,
Paige
Senior Wedding List Administrator
Great website
Great website, easy to navigate & great that everything is organised for everyone 😁
October 21, 2026
Reply from The Wedding Present Company
Thank you very much for your wonderful 5-star review, Ms Moore!
We're delighted to hear that you found our website easy to navigate and appreciated how everything is organised for both the happy couple and their guests. Making the wedding gifting experience simple, convenient, and enjoyable for everyone is incredibly important to us, so it's lovely to receive your kind feedback.
With best wishes,
Yasmin
Senior Wedding List Administrator
Reply from The Wedding Present Company
Thank you very much for your wonderful 5-star review, Sinclair & Carol!
We're delighted to hear that you found the whole process with The Wedding Present Company so easy to manage. We always strive to make choosing and purchasing wedding gifts a simple and enjoyable experience, so it's lovely to know everything went smoothly for you.
Thank you for taking the time to share your kind feedback!
With best wishes,
Chloe
Wedding List Administrator
Simple and efficient.
October 18, 2026
Reply from The Wedding Present Company
Thank you very much for your lovely 5-star review, Angus!
We're delighted to hear that you found your experience with The Wedding Present Company simple and efficient. Making the process of choosing and purchasing a wedding gift as smooth and enjoyable as possible is very important to us, so it's wonderful to receive your positive feedback.
With best wishes,
Rhian
Wedding List Administrator
Gift for a wedding… still not delivered after 3 months
I ordered items for a friends wedding in June and they still have not received my gift in mid October. Would not order via this company again
June 15, 2026
Unprompted review
Reply from The Wedding Present Company
Thank you for taking the time to share your feedback, Harriet.
We're very sorry to hear of your disappointment, particularly as you were looking forward to your friends receiving their wedding gifts. We completely understand how frustrating it must be to feel that your thoughtful gesture has not yet reached the happy couple.
As a wedding list service, we work a little differently from a traditional retailer. Gifts purchased by guests are sourced from our Brand Partners and brought together for the couple, who can then arrange delivery at a time that suits them.
In this instance, your chosen gifts are from Gien, a specialist French tableware manufacturer. These pieces are sourced directly from the supplier, with some made to order, meaning they can carry longer lead times than other gifts. We appreciate, however, that waiting several months is disappointing, particularly if these timescales weren't clear when you made your purchase.
Please be reassured that your purchase is securely recorded against the couple's wedding list, and our team works closely with our suppliers to monitor outstanding orders and keep couples informed of their progress.
We're sorry that your experience has left you feeling this way, and we genuinely appreciate you sharing your feedback. Should you have any further concerns, our Wedding List team would be happy to assist.
With best wishes,
Paige
Senior Wedding List Administrator
Reply from The Wedding Present Company
Thank you very much for your lovely 5-star review, Rob!
We're delighted to hear that you found The Wedding Present Company easy to use and that everything went smoothly. Making the experience as simple and enjoyable as possible is very important to us, so it's wonderful to receive your positive feedback.
With best wishes,
Yasmin
Senior Wedding List Administrator
You offer an easy to use website with a…
You offer an easy to use website with a nicely displayed array of gifts which are of interest to the happy couple.
Choosing and paying, plus a message facility, kept life simple.
October 8, 2026
Reply from The Wedding Present Company
Thank you very much for your wonderful 5-star review!
We're delighted to hear that you found our website easy to navigate and enjoyed browsing the lovely selection of gifts chosen by the happy couple. It's especially pleasing to know that selecting a present, completing your purchase, and leaving a personal message were all simple and straightforward.
Thank you for choosing The Wedding Present Company to be part of such a special occasion!
With best wishes,
Charlotte
Senior Wedding List Administrator
Poor Experience
I requested a fixed list and this wasn't done so I was repeatedly told after guests bought gifts for us that they had then subsequently been discontinued. Which has been embarrassing while thanking people for gifts that we won't actually receive.
I originally asked whether the list would be live straight away and was informed that it would not go live until I requested and had put together my list - this was not the case and led to guests accessing a bloated list rather than a much trimmed down one. When I called to find out what was going on they informed me that the lists were always live, which was the exact opposite of what I'd initially been told (it was the first question I had asked).
I have not enjoyed the experience with The Wedding Present Company; a process which was supposed to be enjoyable and stress free took up way too much time trying to sort through (and I'm still currently trying to sort through months after getting married).
October 15, 2026
Reply from The Wedding Present Company
Thank you for taking the time to share your experience with us, Lily.
We're genuinely sorry to hear how disappointing and frustrating your wedding list experience has been, particularly when this should have been such an enjoyable and exciting part of your wedding preparations.
We completely understand your frustration regarding the discontinued gifts, especially when you've already thanked guests for presents you were expecting to receive. Our Fixed List option is designed to place orders as gifts are purchased, helping to minimise availability issues. However, products can occasionally still be discontinued by our Brand Partners. We appreciate how disappointing this must have been, particularly given your understanding that a Fixed List had been arranged.
We're equally sorry to hear that you received conflicting information about when your wedding list would become accessible to guests. Clear and consistent guidance is incredibly important, and we recognise the additional time and inconvenience this has caused you.
Having reviewed your account, I can see that you're currently in contact with our team, who are working with you to address the issues you've experienced. Please be assured that they'll continue to support you with any outstanding concerns and do everything they can to ensure the remainder of your experience with us is as smooth as possible.
Thank you again for your honest feedback. We're sorry that your experience hasn't reflected the level of service we strive to provide.
With best wishes,
Charlotte
Senior Wedding List Administrator
Easy to use.
Easy to use.
Monies handled through safe server.
Well laid out site. Very logical layout.
October 1, 2026
Reply from The Wedding Present Company
Thank you very much for your wonderful 5-star review, Paul!
We are delighted to hear that you found our website well organised and easy to navigate. It's especially lovely to know that you felt reassured by our secure payment process, as providing a simple, safe, and enjoyable gifting experience is incredibly important to us.
With best wishes,
Paige
Senior Wedding List Administrator
Reply from The Wedding Present Company
Thank you very much for your wonderful 5-star review, Rebecca!
We are delighted to hear that you found The Wedding Present Company quick and easy to use. Making the gifting experience as simple and enjoyable as possible is always our aim, so your lovely feedback is greatly appreciated!
With best wishes,
Phoebe
Wedding List Administrator
Such a great choice
Such a great choice, but hard to choose and I am so indecisive, made life easier to be able to choose gift voucher! Staff friendly and helpful.
October 8, 2026
Reply from The Wedding Present Company
Thank you very much for your lovely 5-star review, Gwen!
We are delighted to hear that you enjoyed our wonderful selection of gifts, even if it made choosing a little tricky! It's lovely to know that our gift voucher provided the perfect solution and that our team was friendly and helpful throughout your experience.
With best wishes,
Phoebe
Wedding List Administrator
Very easy smooth process completed…
Very easy smooth process completed quickly and efficiently
October 7, 2026
Reply from The Wedding Present Company
Thank you very much for your wonderful 5-star review, Colin!
We are delighted to hear that you found the whole experience smooth, straightforward, and efficient. Making it easy to choose and purchase a thoughtful gift for the happy couple is exactly what we aim for!
With best wishes,
Phoebe
Wedding List Administrator
Reply from The Wedding Present Company
Thank you very much for your wonderful 5-star review, John!
We are delighted to hear that you found The Wedding Present Company a reliable way to choose a thoughtful gift. It's lovely to know we could help you select something special that the happy couple will truly appreciate.
With best wishes,
Yasmin
Senior Wedding List Administrator
Great service
Easy to follow information
Clear images
Easy payment
No fuss way to send a gift rather than taking along to the wedding which removes the need for wedding couple to make arrangement to transport from the venue
October 5, 2026
Reply from The Wedding Present Company
Thank you very much for your wonderful 5-star review, Anne!
We are delighted to hear that you found the whole experience so straightforward, from browsing the gift list to completing your purchase. It's especially lovely to know you appreciated the convenience of sending a gift directly through us, allowing the happy couple to enjoy their special day without worrying about transporting presents home from their wedding venue.
With best wishes,
Paige
Senior Wedding List Administrator
very easy site to use
October 5, 2026
Reply from The Wedding Present Company
Thank you very much for your wonderful 5-star review, Mr Shann!
We are delighted to hear that you found our website so easy to use. Making the experience as simple and enjoyable as possible for our guests is always our aim, so your lovely feedback means a great deal to us.
With best wishes,
Paige
Senior Wedding List Administrator
Easy to use and provide the necessary…
Easy to use and provide the necessary info but I’m hoping the presents will be delivered as and when the couple request them
October 5, 2026
Reply from The Wedding Present Company
Thank you very much for your lovely 5-star review, Joanna!
We are delighted to hear that you found the gifting process easy and straightforward. Please rest assured that the happy couple can arrange delivery of their gifts at a time that suits them once their presents are ready. We hope they thoroughly enjoy their thoughtful gifts!
With best wishes,
Paige
Senior Wedding List Administrator
Extremely easy to use…
Extremely easy to find correct names and list.
Selection and purchase also quick and easy
Generally very user friendly
September 7, 2026
Reply from The Wedding Present Company
Thank you very much for your wonderful 5-star review, Katharine!
We are delighted to hear that you found everything so user-friendly, from locating the happy couple's wedding list to selecting and purchasing your gift. Making the gifting experience as simple and enjoyable as possible is exactly what we aim for!
With best wishes,
Paige
Senior Wedding List Administrator
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.