wedoskin.ca Reviews 

618
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 597 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and reasonable prices, often mentioning fantastic sales, helpful reward systems, and generous extra samples included with purchases. People also love the high-quality skincare selection and find the online ordering process exceptionally smooth, reliable, and straightforward. However, some customers also noted recurring issues with delayed shipments, incorrect items received, and missing delivery updates from couriers. A few consumers expressed frustration regarding slow responses from support teams when trying to resolve order problems or track lost packages. Others mentioned that resolving these unexpected service hiccups took considerable time and effort.

What people talk about most

Product

Customers had positive experiences with product, expressing immense satisfaction with the high quality and... See more

Delivery service

People report positive experiences with delivery_service, noting that orders arrive quickly and efficiently.... See more

Order

Reviewers mention positive feedback about order processes, noting that online shopping is quick,... See more

Price

Reviewers highlight positive aspects of price, noting that costs are competitive, reasonable, and feature... See more

Customer service

Consumers find customer service to be positive, highlighting efficient, professional, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I wanted to add something new to my skin care routine, I immediately thought of Yonka Lotion that I used years ago. Then I went looking for a Canadian company and discovered wedoskin. It was less... See more

Rated 5 out of 5 stars

To my disappointment, a product I have been using for years is being discontinued. I asked staff members at wedoskin for some alternative options. They went above and beyond, giving me several suggest... See more

Rated 5 out of 5 stars

My experience with the product has been second to none. Shipping updates were given frequently and true. I haven't tried the product yet but I have read through all of the reading material and see t... See more

Rated 5 out of 5 stars

I’m very unhappy. I ordered a 60ml size of product and received a 15ml sample size. There is no live chat so I had to fill out a form, have no idea on response. My order # is 1315496 Wedoskin contact... See more


Company details

  1. Health and Beauty Shop
  2. Facial Spa
  3. Skin Care Clinic

Written by the company

At wedoskin, we are proud to be Canadian-owned and operated, and one of the fastest-growing medical-grade skincare retailers in Canada. Our mission is to empower you to achieve radiant, healthy skin with a carefully curated selection of professional, clinic-trusted products. We carry an extensive range of medical-grade skincare brands including AlumierMD, Omnilux LED therapy, Colorescience sun protection, EltaMD skincare, BABOR luxury treatments, GM COLLIN advanced formulations, Yon-Ka Paris botanicals, Valmont anti-aging solutions, and many more. Each product is handpicked to deliver visible results, whether your focus is on anti-aging, acne care, sun protection, or restoring skin health. With Canada-wide shipping, seamless ordering, and a 100 day returns policy, wedoskin makes it easy to shop for premium skincare from the comfort of your home. Our dedication to quality and transparency ensures you receive only authentic products backed by science and trusted by professionals worldwide. From targeted serums and medical-grade sunscreens to luxurious moisturizers and advanced at-home devices, wedoskin is your trusted partner in self-care. Thousands of Canadians already rely on us as their go-to destination for results-driven skincare. Experience the wedoskin difference today — premium, medical-grade skincare delivered to your door, coast to coast.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

618 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(618)

616 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

Great product line

I really like ordering from this company. Their customer service is great and the product line is great. Plus, I appreciate that you can opt in for shipping protection.

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic!!

Excellent service and very quick delivery! Had my order within a couple of days! Very impressed and highly recommend!!

June 26, 2026
Unprompted review
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Rated 5 out of 5 stars

I am very happy with my order it got…

I am very happy with my order it got here very quickly. I had a good experience with customer service as well. They gave me an update on when my order was going to ship, when I inquired. Great experience all around!

June 26, 2026
Unprompted review
Rated 1 out of 5 stars

Lack of integrity with this company

I so wanted to have a good experience with this company but something is clearly missing with the communication regarding availability of product on their website at time of purchase and shipping notification.
I’m currently into day 15 of my initial order their policy is 1-3 business days for shipping.
I have sent numerous emails to customer service asking when I would receive the shipping confirmation (they have actually tried to help but apparently the supervisor was not forthcoming on providing the reason for the delay or any shipping information at all.) So I waited and waited..no resolve.
I asked for a refund and if that could not be confirmed then I would be initiating a dispute with my credit card company for non delivery of goods. Which I did start..that got their attention and an email was received stating it would be much faster to have the refund from them then going through the dispute process.
I called my credit card company and asked to have the dispute cancelled and to have an email of confirmation sent. They confirmed that there would be no email but a notification on my file. I passed that information on and now the refund is in question as there is no email. Good grief what more can a consumer do?? They charged my card immediately have not delivered my order, did not mention at time of purchase that product was out of stock and on back order and now are questioning my honesty regarding the dispute. I’m beyond disappointed and just want to ensure other customers do not have to go through this. 🙁

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional products

Exceptional products, and exceptional service. I will order time and time again as I know this is a trusted site for all my skin care needs.

June 25, 2026
Unprompted review
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Rated 5 out of 5 stars

My order came quick

My order came quick, and the product was great. I buy these products all the time, and was looking for an online canadian store

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Trusted Medical Grade Skincare Provider ⭐️⭐️⭐️⭐️⭐️

Amazing shopping experience! I purchased the iS Clinical cleanser and Collins lip balm, and I’m so happy with my order. The prices were great, especially with the Shop app discount, and the products are authentic and exactly as expected. I also loved that there were no duties or extra shipping surprises to Canada, which made the whole experience even better. My order arrived within a few days, beautifully packaged and in perfect condition.

They also have a large selection of medical-grade skincare, which makes it easy to shop for trusted brands in one place. I would definitely order again and highly recommend this website to anyone looking for authentic skincare at great prices.

June 15, 2026
Unprompted review
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Rated 5 out of 5 stars

I’ve been using the SkinCeuticals…

I’ve been using the SkinCeuticals Advanced Eye cream for a few months now, and it has really helped with my dark circles. Ordering online from wedoskin.ca is super easy—there are no currency exchange fees or shipping charges, and shipping within Canada is incredibly fast

June 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Superior Customer Service!

Fantastic company to do business with! Website is very easy to navigate, great prices and amazing customer service. Only took two days to receive my product. I’ve ordered several times from them and I’m always very impressed with the service. I highly recommend!!

June 8, 2026
Unprompted review

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