wedoskin.ca Reviews 

618
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 597 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and reasonable prices, often mentioning fantastic sales, helpful reward systems, and generous extra samples included with purchases. People also love the high-quality skincare selection and find the online ordering process exceptionally smooth, reliable, and straightforward. However, some customers also noted recurring issues with delayed shipments, incorrect items received, and missing delivery updates from couriers. A few consumers expressed frustration regarding slow responses from support teams when trying to resolve order problems or track lost packages. Others mentioned that resolving these unexpected service hiccups took considerable time and effort.

What people talk about most

Product

Customers had positive experiences with product, expressing immense satisfaction with the high quality and... See more

Delivery service

People report positive experiences with delivery_service, noting that orders arrive quickly and efficiently.... See more

Order

Reviewers mention positive feedback about order processes, noting that online shopping is quick,... See more

Price

Reviewers highlight positive aspects of price, noting that costs are competitive, reasonable, and feature... See more

Customer service

Consumers find customer service to be positive, highlighting efficient, professional, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I wanted to add something new to my skin care routine, I immediately thought of Yonka Lotion that I used years ago. Then I went looking for a Canadian company and discovered wedoskin. It was less... See more

Rated 5 out of 5 stars

To my disappointment, a product I have been using for years is being discontinued. I asked staff members at wedoskin for some alternative options. They went above and beyond, giving me several suggest... See more

Rated 5 out of 5 stars

My experience with the product has been second to none. Shipping updates were given frequently and true. I haven't tried the product yet but I have read through all of the reading material and see t... See more

Rated 5 out of 5 stars

I’m very unhappy. I ordered a 60ml size of product and received a 15ml sample size. There is no live chat so I had to fill out a form, have no idea on response. My order # is 1315496 Wedoskin contact... See more


Company details

  1. Health and Beauty Shop
  2. Facial Spa
  3. Skin Care Clinic

Written by the company

At wedoskin, we are proud to be Canadian-owned and operated, and one of the fastest-growing medical-grade skincare retailers in Canada. Our mission is to empower you to achieve radiant, healthy skin with a carefully curated selection of professional, clinic-trusted products. We carry an extensive range of medical-grade skincare brands including AlumierMD, Omnilux LED therapy, Colorescience sun protection, EltaMD skincare, BABOR luxury treatments, GM COLLIN advanced formulations, Yon-Ka Paris botanicals, Valmont anti-aging solutions, and many more. Each product is handpicked to deliver visible results, whether your focus is on anti-aging, acne care, sun protection, or restoring skin health. With Canada-wide shipping, seamless ordering, and a 100 day returns policy, wedoskin makes it easy to shop for premium skincare from the comfort of your home. Our dedication to quality and transparency ensures you receive only authentic products backed by science and trusted by professionals worldwide. From targeted serums and medical-grade sunscreens to luxurious moisturizers and advanced at-home devices, wedoskin is your trusted partner in self-care. Thousands of Canadians already rely on us as their go-to destination for results-driven skincare. Experience the wedoskin difference today — premium, medical-grade skincare delivered to your door, coast to coast.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

618 reviews

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Replied to 62% of negative reviews

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4.5

All reviews

(618)

616 reviews in the last 12 months

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Rated 2 out of 5 stars

Long Delay With No Honest Shipping Information

I placed my order on April 2, and until May 4 there was no shipping update at all. I contacted customer service several times by email and text, and every time I was told the order would ship “tomorrow” or “this weekend,” but it never did.
This experience has been extremely disappointing and mentally exhausting. I understand delays can happen, but repeatedly giving inaccurate shipping promises without any real update is very frustrating and unprofessional.
I hope the company improves communication and transparency with customers in the future.

April 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I had accidentally added some products in my cart, and unable to remove them, but your customer service was able to remove on company’s end, and I was able to complete my order. And then order came very quickly. I have used the products I ordered before, and love them.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Great selection of quality skincare. Well priced and quick shipping! 10/10 experience.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Taphy’s review

I have been shopping at wedoskin for the last year and I must say that this is the site I’ve been waiting for. They have so many brands to choose from and recently have added AI support. This makes it easier to get answers to all the questions you have about the products. Checkout is simple and easy.

April 11, 2026
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Rated 5 out of 5 stars

Great deals and product!

Easy shipping and purchase. Great sale price on Mother’s Day. If I had to pick anything that left me a little confused it was that when the product was bought from Shop, the shipping showed the product as delivered but that was just to the sub-delivery courier who still had a few days to deliver. Only their email let me know that was the process. All good and arrived ahead of schedule!

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Wedoskin - winner !

I spent a lot of time researching infra red
masks, comparing brands and finally deciding on the omnilux brand.

Then I looked at various sellers and settled on Wedoskin. From ordering support and incredibly quick fast delivery, they offered fantastic service.

I will definitely trim to them again.

Thank you.

May 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Delayed Order

I had difficulty with an order that was initially confirmed and then not received by me for over 1 month. After many texts, emails back and forth, Liz was wonderful and so kind and helpful in figuring out the delay. She was able to get it sent out and I received it today. I am so happy and want to commend her for her wonderful customer service and assistance.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Easy fast and reasonably priced.

I decided to order my product with this company because it was a fair price, free shipping. It was a super fast process and I got my product after one day. The third party delivery service they chose to use was excellent and friendly coming to the door. I will use this business in the future.

May 5, 2026
Unprompted review
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Rated 5 out of 5 stars

I experienced delays with my order

I experienced delays with my order. I placed the order on April 5, and at the end of May I reached out to customer service for information regarding my order. Turns out there were supply delays on their end as well, but I received 100$ in rewards immediately for my next purchase and they gave me free item worth $75. Which was very nice of them! I was not in a rush to get my order, more just worries why it takes such a long time. But overall I am very happy about my experience with Wedoskin:)

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Five stars for wedoskin!⭐️⭐️⭐️⭐️⭐️…

Five stars for wedoskin!⭐️⭐️⭐️⭐️⭐️ Everything from the website navigation to the moment I opened my package was a 10/10 experience. The service is top-notch, and the delivery was incredibly quick here in Alberta.I’m so glad they carry premium brands like Colorescience—it’s clear this shop prioritizes high-quality, professional-grade skincare that actually works. My skin has never looked better! It’s a total gem for anyone looking for reliable service and authentic products. Highly recommend!

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

Orders take a long time to ship

Orders take a long time to ship. I ordered 10 business days before a vacation and after 3 business days my ordered had not even been shipped yet. I was trying to get ahold of someone to see if I could even pay for expedited shipping or get my ordered delayed and delivered after I get back, or possibly figure out what the delay was as 10 business days should be plenty of time to arrive. I could not get ahold of anyone and im worried that over $200 of products will be left ob my door step for over a week.

Further to this, I canceled my order when the status was "unfulfilled" and was told that they could not cancel my order l depsite following their own guidelines of canceling my order when the status was "unfulfilled".

May 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service!

Products arrived. Great! Shipping was really fast and customer service was stellar. Will definitely be ordering from this company again.

May 2, 2026
Unprompted review

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