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This is a total scam DO NOT USE!
Quality is terrible and the dress looked nothing like photo or as described.
You have to send back to the US to get a refund which costs more than the dress. Terrible company to deal with, no customer service. Avoid avoid avoid!
DO NOT USE.
BOUGHT COWBOY BOOTS. TOOK 3 weeks to arrive. When they arrived. The boots were not as described. Not the same colour. Shape. Size. They refused me a refund even though from time of delivery and refund request was 30 mins because of hygiene reasons stating they don’t refund shoes. No where in there refund policy does it state that. DO NOT BE SCAMMED.
THEY ARE CHARGING SO MUCH MONEY YOU THINK YOU’LL BE GETTING A GOOD PRODUCT don’t be fooled
This company should not be used. I ordered a £109 dress for an important work event. There should have been sufficient time with their stated shipping times but the dress did not arrive for 21 days. The dress arrived after the event. I was forced to buy another dress from John Lewis. Wedtrend refused to provide a full refund. The offered me only £40. When I complained again they said I was over the time limit and refused to provide anything. When I asked for the email address of the CEO to write a formal
Letter of complaint, they refused to even provide this. I’ve never come across a company with such appalling service and disregard for their customers. I would strongly recommend not to trust them for your important event and just buy from a trusted high street retailer. I certainly would never consider using them.
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