wefixanysofa Reviews 326

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people are delighted with the quality of the products and repairs, often noting that their furniture looks and feels like new again. The pricing is frequently mentioned as very reasonable and offering great value for money. Consumers appreciate the efficiency and clear communication throughout the process, from initial quotes to the completion of the work. The staff's expertise and courteous manner are often commended, with many reviewers expressing their satisfaction with the detailed explanations and advice provided.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the efficiency,... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, efficiency, and... See more

Product

Consumers find the product to be positive, often describing how their furniture, such as sofas and recliners,... See more

Price

Customers had positive experiences with price. Reviewers consistently found the pricing to be very reasonable... See more

Quality

Reviewers highlight positive aspects of quality. Customers are delighted with the results, noting that their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome job Thankyou . When you consider the state of our setee a complete stranger says he can sort the problem at a very competitive price you do wonder if you should have replaced rather than rep... See more

Rated 5 out of 5 stars

We have elderly leather sofas that have been given a new lease of life by new cushions to replace the exhausted fillings that had been inside since they were purchased. Great bouncy new sofas which l... See more

Rated 5 out of 5 stars

After almost 10 years our beloved sofa was in need a freshen up. We contacted wefixanysofa.com who came and provided a quote the next day, within 2 weeks the sofa was repaired, re-cushioned and profes... See more

Rated 5 out of 5 stars

Had our 10 year old sofa repaired with 2 new seat cushions and replacement springs - it literally feels like new again! Adam the engineer was professional, and courteous and carried out the work to a... See more


Company details

  1. Furniture Store

Information provided by various external sources

The family run mobile furniture repair experts. We clean and rejuvenate fabrics and leather in the home. A quick, friendly & great value service for the Midlands and the North.


Contact info

4.9

Excellent

TrustScore 5 out of 5

326 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wefixanysofa - don’t hesitate to contact them!

We have two leather settees which we have had for apx 8 years and we have struggled with being comfortable/bad backs for a few years. Chris came from wefixanysofa and replaced the four bases. Fantastic. Settees are really comfy now - no problem with aching backs etc. Chris was really professional and a great worker. Would highly recommend this company.

December 2, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

A professional business

It's good to know professional companies and technicians still exist.
We decided to get a quote for the repair and cleaning of two sofas from wefixanysofa.
From the first contact on the phone, the lady was extremely helpful and professional, we had a visit from Chris who surveyed our problem and gave us a quote. We were pleasantly surprised at the quote and agreed for the work to be completed. On the agreed day Chris turned up to do the job which he completed to a great standard, he never stopped and within just under 3 hours the job was completed to a very high standard.
I would have NO hesitation in recommending this great small family business for their, communication, prompt and reliable service from start to finish. As I said earlier it a shame there are not more companies around who take customer service and pride in the job as seriously as wefixanysofa do.
Thanks to the lady in the phone when booking appointments and Chris who gave us the estimate and completed the job. Karen and Rob, very happy customers.

November 11, 2022
Unprompted review
Rated 5 out of 5 stars

What a fantastic service and result

What a fantastic service and overall result. I had been looking for 12 months for suitable cushion replacement. The search was worthwhile.
Chris was punctual, friendly and great results.
Parkerknoll 3 seater settee seat and back cushions were sagging. Perfect now and looks like new.
I will definitely be using this service again for another settee.

October 12, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Adam

Thank you Adam, sofa looks ace, all plumped and clean.. Ready to go for the next few years!!

October 24, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic service

Fantastic service - could not be happier with the work done to our sofa - saved us ££££ by having the sofa re filled and new foam inserted in the base - sofa looks like new again- such great efficient service all done in our home - great service , great company 👍

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional, professional and great value for money.

Our two leather sofas were looking a bit tired. We called this company and they came out and looked at the sofas within a couple of days. There was no hard sell, they recommended some treatment that we could do ourselves and measured up for re-stuffing the cushions.

The price was very reasonable and the advice that was given was spot on. Not only that but they were able to come out on a Saturday only 10 days after giving us a quote.

They were very clean and tidy, removed all the feathers from the old cushions and left no trace that they were even here...apart from what looked like new sofas! Incredible difference, they look like new again. Really comfortable and has given our sofas a new lease of life.

Once in a while you get to deal with a company who offer an exceptional level of service at good honest prices. I can't fault these guys, all three members of the team that I dealt with were polite, knowledgable and did a thoroughly professional job.

September 3, 2022
Unprompted review
Rated 5 out of 5 stars

What a great company

What a great company! The process from start to finish was just brilliant. Chris came & checked our sofas and quoted for repairs and replacing all cushions. 2 weeks later he was back to complete the repairs and replace the cushions. The sofas look and feel like new; the results are far better than we imagined possible. Cannot praise these guys enough. 2 sofas now as good as new for a lot less than replacing them. Thanks

September 26, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Just had my cushions fixed and suite cleaned

Just had my cushions fixed and suite cleaned.
What an amazing job by the most professional company that i have ever used.
I can’t recommend them enougth.
Two lovely guys, very considerate and understanding.

Gratitude from a grumpy old lady😃😃

September 26, 2022
Unprompted review
Rated 5 out of 5 stars

Replaced the foam filling of the seat…

Replaced the foam filling of the seat cushions. All together a very good experience. Adam and Chris were both prompt, efficient and polite. The sofa is as good as new now after 25 years. Considerably less costly than replacing an otherwise serviceable piece of furniture. Highly recommended.

September 3, 2022
Unprompted review
Rated 5 out of 5 stars

From the initial phone call to the completion of the repair

From the initial phone call which the receptionist was very helpful to the technician Adam he came out in the morning explained to us what he would be doing gave us a price for the work and returned our chair repaired in the afternoon. I would not hesitate to recommend this company to anyone who finds themselves in need of any repairs to their furniture. Top marks.

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

Settee foam replacement

I’ve had the seat cushion foam and arm foam in a leather sofa replaced and it’s as good as new again! Really pleased with the result. Thank you Adam for your hard work.

July 15, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

MY SQUEAKY SOFA WAS TRANSFORMED

ADAM CAME TODAY AND MY SQUEAKY SOFA WAS MIRACULOUSLY RETURNED TO ALMOST NEW!!! ADAM WAS SO FRIENDLY AND HELPFUL IT WAS A PLEASURE TO HAVE HIM IN OUR HOME. GREAT SERVICE, HIGHLY RECOMMENDED AND SUCESS 100% ALL ROUND

July 8, 2022
Unprompted review
Rated 5 out of 5 stars

We had two 20 year old leather sofas…

We had two 20 year old leather sofas reupholstered. Adam did a brilliant job. They are like new and will be good for the next 20 years!
The personal service was excellent, from coming to your house to measure and quote to returning to do thejob. Excellent communication and timings, a very reliable service. We'd thoroughly recommend this company.

July 8, 2022
Unprompted review
Rated 5 out of 5 stars

3 seater sofa repair, seat pads and backs need redoing.

Contacted wefixanysofa 2 weeks ago to fix a three seater sofa. The office staff were very helpful and Chris came to see what was needed. He returned yesterday to carry out the repair. He was friendly, efficient and actually arrived when he said he would, unlike most other people! As noted by another review, he left the lounge clean and tidy, thanks Chris! The sofa looks great and is more comfy than it ever was! I can thoroughly recommend wefixanysofa and also note that they fix lots of other things so I’ll definitely be in touch again.

May 13, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Better than new

Adam has just renovated two 25 year old leather sofas, which have been used daily and jumped upon by three grandchildren during that time. I don't remember them being as comfortable when new! To replace them would have cost about £3,000. We were charged but a fraction of that. Worth every penny. They have my full recommendation.
Mike
PS He left the room cleaner than when he arrived ;)

April 14, 2022
Unprompted review
Rated 5 out of 5 stars

Friendly, Fast and Efficient

Prompt, friendly and efficient service from We Fix Any Sofa. Adam and Chris were very helpful and my settee now looks and feels like new. Their service has saved me hundreds of pounds.

April 11, 2022
Unprompted review
Rated 5 out of 5 stars

Leather sofas are like new!

Absolutely brilliant service from start to finish. The seats on my 2 and 3 seater leather sofas were sunken and had seen better days, and the back needed restuffing. They are like new new now and so much more comfortable!

April 6, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look