Weight Watchers Reviews 

161
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the supportive, knowledgeable, and encouraging staff and coaches, often describing them as family. Many find the program highly effective for weight loss, valuing accountability from workshops and strong community support. The app is frequently highlighted as a useful tool for tracking, offering detailed information, recipes, and macro features. However, some customers noted issues with app functionality, including confusing software, frequent changes, and difficulties with new features like point value display. A few also felt the company's digital focus sometimes reduced personal interaction, and some experienced problems with meeting efficiency or staff changes.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising the coaches and leaders for being... See more

User experience

Customers consistently note positive experiences with the user experience, praising the app's ease of use for... See more

Product

Clients share positive opinions on the product, with many finding it a great program that works and helps... See more

Application

Reviewers mention positive feedback about the app, with many finding it easy to use, helpful, and convenient... See more

Service

People report ambiguous experiences with service, with many enjoying the workshops and finding in-person... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With the guidance and support of staff and fellow members I've managed to lose a considerable amount of weight, without drugs or exercise and 4 clothing sizes. Unfortunately, I'm not following the pla... See more

Rated 5 out of 5 stars

I love my leader and the group that gets together weekly. We help to keep each other motivated and the tips that we learn from our leaders and each other are invaluable! I love the focus on overall he... See more

Rated 5 out of 5 stars

Weight Watchers transformed my mindset, health and overall quality of life! I use the app daily to track my foods, weigh in, and attend online meetings. All the tools and coaches are scientifically... See more

Rated 5 out of 5 stars

This WW app has so much more to offer than just keeping track of food/points. The coaches on virtual workshops are wonderful and caring with so many different types of workshops to choose from. This p... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

161 reviews

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4.5

All reviews

(161)

161 reviews in the last 12 months

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Rated 2 out of 5 stars

Out with the old, in with the new?

Focus seems to be more on external measures rather than health and internal measures eg., measuring protein/fats etc. vs. feelings of satiation, bloat, etc. Also, need to have simpler apps for the older demographic; even a choice for the member to have an app like the old tracking books - too much swiping and finding the basics with the 'present' app. And that's another concern, the app seems to be constantly changing! Lastly, more on managing Maintenance [of weight loss]. Members crave that, pardon the pun. Thank you for the opportunity to provide feedback.

May 13, 2026
Rated 5 out of 5 stars

WW is a lifestyle for me

The app is easy to use which makes staying accountable and keeping an eye on what I am doing. Love the ability to see macros.
This is encouraging me to honestly track. My In person workshops with Lori and our regular Friday morning group provide support and encouragement every week.

May 15, 2026
Rated 5 out of 5 stars

With the guidance and support of staff…

With the guidance and support of staff and fellow members I've managed to lose a considerable amount of weight, without drugs or exercise and 4 clothing sizes. Unfortunately, I'm not following the plan as rigid as I should so my weight is fluctuating. I know what i need to do, just need to get my head in the right place. It's a great program and works!!

May 15, 2025
Rated 5 out of 5 stars

THIS COMPANY HAS COME SO FAR!!

This company has come so far in such a short period of time! I am so impressed with the program and the webinars, the coaches both online and in person are absolutely incredible!

May 15, 2026
Rated 5 out of 5 stars

the in person workshops with Debbie S…

the in person workshops with Debbie S are great. My only comment would be that we need another person to weight members, there is only one and at the Sherwood Park location for Friday AM there is around 60 people attending. It’s hard for them to get everyone through before the meeting starts.

May 15, 2026
Rated 5 out of 5 stars

The staff is the greatest

The staff is the greatest. They are encouraging, helpful, and always pleasant. They greet you when you enter, try to make you feel comfortable immediately. Thank you for a great weight loss journey.

May 1, 2026
Rated 5 out of 5 stars

The WW program is for real people…

The WW program is for real people living a real life. It is about lifestyle. I love the virtual workshops and I used to attend weekly in person workshops.
I live in N.E. Calgary which for over 40 years was a flagship location. It did not reopen after Covid and you have lost a lot of members and new members because of it. Now it takes me 2 hours return to attend an in person 30 minute workshop. So I only go once a month to weigh in (I am lifetime).
I am disappointed that WW has decided to recommend the GLP1’s. These are drugs that a person has to be on for their lifetime. If they go off - it is just like a yo-yo diet - they gain the weight back and more.

May 9, 2026
Rated 5 out of 5 stars

For one the accountability at meetings…

For one the accountability at meetings for me. Our leader Debbie is the best. She gets us engaged and pumps us up for another week. Plus I enjoy the social aspect of attending weekly meetings in person. Thank you Weight Watchers!

May 14, 2026

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