WeightWorld.dk Reviews 

7,842
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Good delivery schedule. It is still too soon to feel the effect of the multivitamins, but i am hopeful

Company replied

Rated 5 out of 5 stars

Ordered three bottles of supplements and had them arrive within the designated time window. No complaints. The only minor quibble is that the "free" shipping that unlocks at 500DKK+ is only free fo... See more

Company replied

Rated 4 out of 5 stars

They deliver quickly. I just wish they had 3rd PARTY verification of ingredients and quantities!! Then I'd buy ALL my supplements with them!!

Company replied

Rated 5 out of 5 stars

I am very happy with the excellent customer service I received from WeightWorld. I had put stuff in my cart online and wanted to use a ‘Buy3pay for 2’ offer during Halloween but the link didn’t w... See more

Company replied

Company details

  1. Fitness and Nutrition Service

Written by the company

Vi benytter kun de bedste ingredienser, og det har hjulpet os med at blive et betroet navn globalt indenfor sundhed og velvære. Fra vores beskedne begyndelse som en familievirksomhed har vi opnået tillid fra over 100 millioner kunder på verdensplan.

WeightWorld.dk

Written by the company

Hurtig Levering
Vi har et stærkt logistisk netværk, som tilbyder ekspres levering inden for 24 til 48 timer i hverdagene eller 2-5 hverdage levering med sporing, så du kan følge din pakkes rejse.
Gratis levering
Hvem elsker ikke gratis levering? Hvis du bruger 499 kr. eller derover, kvalificere du dig automatiskt til gratis levering. Derudover så tilbyder vi rabat på dine leveringsomkostninger efter størrelsen på din ordre, så du kan få mere for dine penge. Du kan læse mere om vores levering på vores hjemmeside eller kontakte vores kundeservice, som med glæde vil hjælpe dig med at finde den bedste leveringsmulighed.
På lager
I modsætning til mange andre online forhandlere opbevarer vi hver enkelt vare på lager i vores egne varehuse, hvilket betyder, at vi ved præcis, hvor meget vi har, så vi lettere kan sørge for at have dem på lager. Skulle det ske, at vi desværre er løbet tør for et produkt, så kontakter vores kundeservice team dig, så vi sammen kan finde en løsning og du kan modtage dine produkter.
Naturlige ingredienser
Størstedelen af vores produkter bliver produceret på GMP-certificerede anlæg og hvert af vores produkter er blevet sikkerhedstestet. Vi arbejder kun med brands, som har bevis på deres effekt og sikkerhed for at kunne give dig produkter af den allerbedste kvalitet.
Veluddannet kundeservice
Vores hold af dansktalende kundeservicemedarbejdere er altid klar til at hjælpe. Du kan ringe eller skrive i vores live chat til dem mellem 09-17 i hverdage eller sende os en email, som bliver besvaret inden for 24 timer i hverdagene.

Tilfredshedsgaranti

Vi ved, at du vil elske vores produkter!

Vi ved, at du vil elske vores produkter!
Men hvis du ikke er tilfreds, så tilbyder vi tilfredshedsgaranti på mange udvalgte produkter.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.7

All reviews

(7,842)

2,209 reviews in the last 12 months

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Rated 5 out of 5 stars

Super service

December 22, 2021
WeightWorld.dk logo

Reply from WeightWorld.dk

Hej Hanne,

Mange tak for din anmeldelse og feedback til os.

Jeg er rigtig glad for at høre, at du har haft en god kundeserviceoplevelse hos os. Jeg vil meget gerne takke dig for at tage tid til at dele din mening her og jeg håber også, at du vil blive glad for dit produkt fremover.

Du er altid velkommen til at kontakte vores kundeservice på info@weightworld.dk for eventuelle spørgsmål eller hvis der er noget vi kan hjælpe med.

Du ønskes en god dag herfra.

Med venlig hilsen,
Carolina fra WeightWorld

Rated 5 out of 5 stars

Very good

Very good thansk

November 25, 2021
WeightWorld.dk logo

Reply from WeightWorld.dk

Dear Berthel,

Thank you very much for your review.

We would like to thank you for your interest and placing an order with us. We sincerely hope that you will enjoy your products in the future as well.

You are always more than welcome to contact our customer service at info@weightworld.dk if you have any questions or anything else we may help you with.

We wish you a great day.

Kind regards,
Carolina from WeightWorld

Rated 1 out of 5 stars

Hej,

Hej,
The chocolate is not melting, what kind of chocolate is that. It supposed to be melt when there is a hot water. And besides its not taste good. I thought its a chocolate. I tried many tkmes its not melting. I didnt drink some. I think intried 3 times the rest is at home. I can send it back to you.

Mary-Ann

September 24, 2021
WeightWorld.dk logo

Reply from WeightWorld.dk

Hello Ann,

Thank you very much for your feedback of your product.

We are very sorry to hear about your experience with the chocolate detox and would very much like to help you with the case.

Therefore we kindly ask you to contact our customer service team at info@weightworld.dk so we can help you and find a solution together.

We wish you a great day

Kind regards,
Maria from WeightWorld

Rated 1 out of 5 stars

Still no answer either phone or email

I am writing again in reply to weightworlds reply. It is now 3 days ago since we wrote and asked to be reimbursed for our order, originally ordered 22/12-20 and we have not received any answer either by phone or email. Every time we call, there is an answering machine that says that you are closed even though it is within opening hours and emails. are not answered. I do not recommend this site as they just keep stalling you and you dont get your product or a refund. And you can't keep blaming covid 19 for everything, it has been over a month since our original order and the last 10-14 days we have been told that it will be there any day.

January 28, 2021
Unprompted review
WeightWorld.dk logo

Reply from WeightWorld.dk

Dear Casper,

Thank you for getting in contact with us. I am truly sorry to hear about your experience, and I do apologise for the situation and that we have not been able to provide you with the service, you were expecting.

Due to Covid-19 we are experiencing some challenges, especially regarding delivery and staffing, and we are sorry that this has affected you.

I can see, that we have approved a refund and that you have received an email about this yesterday, hence your money should be with you shortly.

I am sorry about this experience and the long waiting time,

Kind regards,
Sandra

Rated 4 out of 5 stars

Produst arrived

I give 4 stars because the product arrived but after a few weeks. I was disappointed because I thought I had been deceived. They should note on the site that the shipment will take a few weeks to arrive .. Now let me see if the product works and report impressions 😊

January 26, 2021
Unprompted review
WeightWorld.dk logo

Reply from WeightWorld.dk

Dear Sonja,

Thank you for getting in contact with us, however I am very sorry to hear about your experience.

Unfortunately, we are experienced some challenges due to Covid-19, especially affecting delivery. We are doing everything in our power to manage and solve this, however we regret to hear about your experience.

I can see that you placed your order 23/01-2021. We are shipping orders between 2-5 working days, thus your order should be on its way this week.

If you by next week have not received an email stating your order is on its way, please do contact us on info@weightworld.dk with your customer information and the order number, so we can follow up on your order.

Kind regards,
Sandra

Rated 3 out of 5 stars
WeightWorld.dk logo

Reply from WeightWorld.dk

Hej Henrik,

Mange tak for din anmeldelse af din oplevelse.

Vi er kede af at høre, at du mener at din pakke var for lang tid om at blive leveret. Når vi tjekker din ordre kan vi dog se, at din pakke lå klar til afhentning i din valgte pakkeshop indenfor 5 dage efter bestilling, som vi beskriver på vores hjemmeside.

Det glæder os dog meget at høre, at du er tilfreds med dine produkter og vi håber at du vil nyde af dem fremover.

Ha' en rigtig god dag.

Med venlig hilsen,
WeightWorld Team

Rated 5 out of 5 stars

best service

October 19, 2020
WeightWorld.dk logo

Reply from WeightWorld.dk

Dear Javed,

Thank you for your review of your experience.

We are very happy to hear, that you have had a great experience with us.
Thank you very much for sharing.

You are always more than welcome to contact us in case you have any questions at info@weightworld.dk, phone 69 96 03 91 or through our live chat from Monday to Friday from 9:00-17:00.

Kind regards,
Weightworld Team

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