WeightWorld.nl Reviews 3,823

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

The best products, fast delivery, amazing people specially Pascale. I had some issues with the courier,She helped very well with patience, pleasure.

Rated 1 out of 5 stars

I purchased 4 bottles of the Kids Vitamin C+Iron gummies. They sent me bottles with very near expiry. It is clear that I will not be able to use all the gummies and likely 2 bottles will go to waste.... See more

Company replied

Rated 5 out of 5 stars

I really like the store. Polite consultants, pleasant prices and a large selection, which is important, everything is always available. Fast shipping. Ordered 4 times, no nuances, complaints, proper p... See more

Company replied

Rated 5 out of 5 stars

I like absolutely everything about this company, and I enjoy placing orders with them. Their products are of good quality, and they offer excellent discounts from time to time. I am completely satisfi... See more

Company details

  1. Fitness and Nutrition Service

Written by the company

Met onze oneindige toewijding aan hoogwaardige ingrediënten is WeightWorld er om jou te ondersteunen. Wat begon als een klein familiebedrijf, is nu een vertrouwd merk waar 100 miljoen mensen wereldwijd op rekenen voor hun gezondheid en welzijn.

WeightWorld.nl

Written by the company

Trusted for health since 2006
Met onze oneindige toewijding aan hoogwaardige ingrediënten is WeightWorld er om jou te ondersteunen. Wat begon als een klein familiebedrijf, is nu een vertrouwd merk waar 100 miljoen mensen wereldwijd op rekenen voor hun gezondheid en welzijn.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 1 out of 5 stars

A lot of money for what you get

A lot of money for what you get. You have to pay extra for every little thing. Have not used the program at all. I use some youtube videos and free walktracker to help me an this is better for me

May 13, 2024
WeightWorld.nl logo

Reply from WeightWorld.nl

Hello Nyncke,

Thank you for your feedback.

We are sorry to hear that we did not meet your expectations.

Customer satisfaction is our highest priority, and we regret that we fell short in your case. We understand that everyone has different preferences and needs when it comes to their fitness journey.

Thank you for giving us a try, and if you have further questions, please do not hesitate to contact us.

Best Regards,
Guillaine

WeightWorld Team

Rated 5 out of 5 stars

All good

All good, we'll see when there is a problem how they behave, but for now there hasn't been anything to complain. Bought several times.

April 30, 2024
Rated 1 out of 5 stars

they sign you up for a subscribtion without you knowing!!

I bought some stuff from this website and when I was checking out they had a button that said "Subscribe and get a 10% discount" One would think this is a subscription to their email (because you had to make an account). As it turns out these scammers signed me up for a monthly order of the same stuff I ordered!

What is worse is that I never got an email telling me that I subscribed to a s??? load of pills that I need ages to consume.

May 1, 2024
Unprompted review
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Reply from WeightWorld.nl

Hello!

Thank you for your feedback.

With our Subscribe & Save 10% option, you indeed sign up for a product subscription. During checkout, you choose the frequency at which you want to receive the selected product.

After confirming the subscription period and setting up an automatic debit, the subscription is activated, including a confirmation message.

We are sorry to hear that you found the explanation about the subscription unclear.

We value your feedback and will use it to improve our subscription service.

If you wish to return the orders you received from your subscription, you can always do so by contacting us at info@weightworld.nl.

Best Regards,
Guillaine

WeightWorld Team

Rated 1 out of 5 stars

they promise to deliver within or 3…

they promise to deliver within or 3 -4 working days. However it took 8 working days! and no apologies.
Products finally arrived !

May 21, 2024
Unprompted review
WeightWorld.nl logo

Reply from WeightWorld.nl

Dear,

Thank you for sharing your feedback with us.

While we always strive to process and ship your orders as quickly as possible, external factors such as holidays, regional logistics challenges and unexpected events may impact delivery speed. We do our utmost to minimize the impact on our services.

Customer satisfaction is our top priority and we are sorry that we did not meet your expectations.

If you have any other questions or concerns, please don't hesitate to contact us directly. We are always ready to help and strive to continuously improve our service.

Kind regards,
Guillaine

WeightWorld Team



Rated 1 out of 5 stars

They did not send package and did not refund!

I placed an order on the 28th April, it's now 21st May and I still did not receive my products. I checked my bank, there was no refund from them either. Is this a scam?

May 21, 2024
Unprompted review
WeightWorld.nl logo

Reply from WeightWorld.nl

Dear Cassandra,

Thank you for sharing your feedback.

We are very sorry to hear about your experience. We understand your frustration and want to assure you that this is not a scam.

Our team has contacted you with information regarding your order and its current status.

If you have any further questions or concerns, do not hesitate to reach out to us directly. We appreciate your patience and hope to resolve this matter swiftly.

Kind Regards,
Guillaine

WeightWorld Team

Rated 1 out of 5 stars

Not keeping up with their promises

Promisses delivery within 2-4 working days, after 3 working days shipment is still “ready for shipment” , when contacted them they say oh its already in transit but even tracking number they gave me show that only the information about the shipment has been sent to DPD… shipment is still with weightworld.
Ordered for this price only because of the “fast shipping” times … iherb has 3x cheaper product!

Very disappointed can’t recommend at least if delivery dates are important to you. Can’t say anything about product quality.

April 24, 2024
Unprompted review
WeightWorld.nl logo

Reply from WeightWorld.nl

Dear Elvis,

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with your recent order.

We understand how important timely delivery is, and we regret that we did not meet your expectations in this regard.

If there is anything further we can do to assist you or if you have any additional concerns, please do not hesitate to reach out to us directly.

Our customer service is available on working days from 9:00 am to 2:00 pm. via the following telephone number: (+31) 858 889 802 or via the Live Chat at www.weightworld.nl. And of course you can send an email to info@weightworld.nl.

Kind regards,
Guillaine

WeightWorld Team

Rated 1 out of 5 stars

Do Not Trust

They only show positive good reviews.

March 21, 2024
WeightWorld.nl logo

Reply from WeightWorld.nl

Dear Ismail,

Thank you for your review and feedback.

We want to emphasize that transparency and honesty are core values for us, and we take all feedback, both positive and negative, seriously.

Following your comment, we have thoroughly checked our system and found no indications of complaints related to your order.

If there is anything we can assist you with, please don't hesitate to contact us directly.

Our customer service is available on working days from 9:00 am to 2:00 pm. via the following telephone number: (+31) 858 889 802 or via the Live Chat at www.weightworld.nl. And of course you can send an email to info@weightworld.nl.

Kind Regards,
Guillaine

WeightWorld Team

Rated 2 out of 5 stars

Still not received my order

Still not received my order. It is 5 days ago now, I should receive my order within 2 or 3 days. Nobody answers my mails or chats.
Dont order here !!!

April 9, 2024
Unprompted review
WeightWorld.nl logo

Reply from WeightWorld.nl

Hello,

Thank you for reaching out to us regarding your order via TrustPilot.

Unfortunately, upon checking our system, we couldn't locate any information related to your order. To assist you further and ensure that we address your concerns accurately, we kindly ask you to contact us directly.

Our customer service is available on working days from 9:00 am to 2:00 pm. via the following telephone number: (+31) 858 889 802 or via the Live Chat at www.weightworld.nl. And of course you can send an email to info@weightworld.nl.

Kind Regards,
Guillaine

Rated 1 out of 5 stars

The product is completely useless

The product is completely useless. I’ve been taking fat-burning pills for a whole month and have gained 2 kg.

February 7, 2024
WeightWorld.nl logo

Reply from WeightWorld.nl

Dear Elena,

Thank you for sharing your feedback with us.

We are sorry to hear the product did not meet your expectations.

It's important to note that individual responses to supplements can vary based on factors such as metabolism, lifestyle, and overall health. While some customers may experience positive results, others may not achieve the desired outcomes.

We value your feedback and you can reach out to our customer support team to address your concerns.

Our customer service is available on working days from 9:00 am to 2:00 pm. via the following telephone number: (+31) 858 889 802 or via the Live Chat at www.weightworld.nl. And of course you can send an email to info@weightworld.nl.

Kind Regards,
Guillaine

WeightWorld Team

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