The guys just did what I requested regarding the delivery. No fuss, they let me know by email my requested date had been seen. Delivery turned up on the requested date, no drama. The cheerful delivery... See more
WEL Timber & Building Supplies
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Once again a great service from WEL. It’s been a couple of years since I have needed their services and they were just as good as I remember. Ordered online which was easy and have now had two deliv... See more
Company replied
Ordering online was easy, delivered the next day.One small gripe was, some stuff was originally out of stock, was told I would be notified when back in stock. Didn't get that message until after I had... See more
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Company details
Written by the company
A local timber and builders merchants. Trade prices and prompt efficient service The place to go if you know where to buy building materials. Staff have combined 400 years worth of product knowledge plasterboard timber plywood bricks blocks lintels insulation
Contact info
Unit 1, Kingly Park, Station Road, WD4 8GW, KINGS LANGLEY, United Kingdom
- 01923 264880
- info@welbm.co.uk
- welbm.co.uk
Breach of guidelines
Reply from WEL Timber & Building Supplies
Thank you for the great feedback! We're glad to hear you were happy with our fast delivery. Ensuring quick and efficient service is a top priority for us. We appreciate your support and look forward to assisting you again!
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Great prices
Great prices, great services, good delivery and always willing to help with a few extras etc.
10/10 and very much recommended.
August 6, 2024
Reply from WEL Timber & Building Supplies
Thank you so much for your kind review! We're thrilled to hear that you had such a positive experience with our services, pricing, and delivery. Our team always strives to go the extra mile, so it's fantastic to know our efforts made a difference for you. We truly appreciate your recommendation and look forward to serving you again soon. Thanks for the 10/10!
Reply from WEL Timber & Building Supplies
Thank you for your positive feedback! We're glad to hear that our online ordering and next-day delivery met your expectations. If you need anything else or have any questions, feel free to reach out. We're here to help!
Reply from WEL Timber & Building Supplies
Thank you for your kind words! We're thrilled to hear that you've consistently had excellent service with us. We appreciate your trust and look forward to continuing to serve you!
Reply from WEL Timber & Building Supplies
Thank you! We're glad to hear you had a positive experience. If there's anything more we can do for you, just let us know. Well done to you too for being such a great customer!
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Always receive a great service from WEL
May 22, 2024
Reply from WEL Timber & Building Supplies
Thank you for your continued support! We're thrilled to hear that you've consistently had great experiences with our service. Your loyalty means a lot to us, and we look forward to continuing to serve you. If there's anything more we can do, just let us know!
Reply from WEL Timber & Building Supplies
Thank you for the fantastic feedback! We're so glad to hear that everything from your order to delivery went smoothly. It’s great to know we met your expectations. If you ever need anything else, we're just a message away!
Reply from WEL Timber & Building Supplies
Thank you for your positive feedback! We're delighted to hear that you were pleased with our pricing, delivery service, and the friendliness of our driver. Providing an all-around great experience is what we strive for, and we're glad we hit the mark for you. If you need anything else, we're here to help!
Great service
May 6, 2024
Reply from WEL Timber & Building Supplies
Thank you for your review! We're thrilled to hear that you had a great experience with our service. If you ever need anything else, don't hesitate to reach out. We're here to help!
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Reply from WEL Timber & Building Supplies
Thank you so much for your kind words! We're thrilled to hear that you found our pricing competitive and our delivery service excellent. Your satisfaction is our top priority, and we look forward to serving you again in the future. If there's anything else we can assist you with, don't hesitate to reach out.
Once again a great service from WEL
Once again a great service from WEL. It’s been a couple of years since I have needed their services and they were just as good as I remember. Ordered online which was easy and have now had two deliveries which were faultless, excellent service yet again.
I’m extending our driveway and they took the time to place the bags of MOT1 exactly where I needed them which has saved me hours of manual labour. I’ve got another project planned for the summer and wouldn’t think to go anywhere else for materials.
April 23, 2024
Unprompted review
Reply from WEL Timber & Building Supplies
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with WEL once again. It's fantastic to know that our service remains consistent and reliable, even after a couple of years. We're glad that ordering online was easy for you and that our delivery team was able to assist you by placing the bags of exactly where you needed them. Saving you hours of manual labor is exactly what we aim for! We're grateful for your continued trust in us and look forward to assisting you with your future projects.
great customer service
welbm got in touch with me to inform me the product i'd ordered had been updated since last time i'd used it, meaning i didn't need a second part of my order. Saving me money!
April 9, 2024
Reply from WEL Timber & Building Supplies
Thank you for sharing your experience with us! We're glad to hear that you had such a positive interaction with us. Here's to more great experiences with WELbm in the future!"
No problem order and delivery
No problem order and delivery. I would do again next time 😜
April 2, 2024
Reply from WEL Timber & Building Supplies
We're thrilled to hear that you had a seamless experience with your order and delivery! Thank you for choosing us, and we're delighted to know that you would consider shopping with us again in the future. If you ever need assistance or have any questions, feel free to reach out. We appreciate your feedback and look forward to serving you again next time!
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Good prices and fast delivery
March 24, 2024
Reply from WEL Timber & Building Supplies
Thank you for your feedback! We're thrilled to hear that you found our prices competitive and that our delivery was speedy. Providing value and convenience to our customers are top priorities for us. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your support and hope to serve you again in the future!
Reply from WEL Timber & Building Supplies
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with us. Providing excellent service and maintaining a well-stocked inventory are priorities for us, and we're thrilled that you found our customer service to be top-notch. If you ever need anything in the future or have any questions, don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Excellent sales advice
Excellent sales advice, good quality product and fast delivery.
February 20, 2024
Reply from WEL Timber & Building Supplies
We greatly appreciate you sharing your experience! It's fantastic to hear that you found our sales advice excellent and that you're satisfied with the quality of the product you received. Ensuring top-notch customer service and delivering high-quality products in a timely manner are core values for us. If you ever need assistance in the future or have any further feedback, please feel free to reach out. We're here to help! Thank you for choosing us
Delivered on time as agreed
Delivered on time as agreed. So very pleased with our purchase.
February 16, 2024
Reply from WEL Timber & Building Supplies
Thank you for taking the time to share your feedback! We're thrilled to hear that your purchase was delivered on time as promised and that you're pleased with it. Providing timely delivery and ensuring customer satisfaction are top priorities for us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
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Fantastic service reliable fast…
Fantastic service reliable fast delivery highly recommend to anyone to use this company for building materials
January 28, 2024
Helpful on the phone when checking…
Helpful on the phone when checking delivery time and the order, polite and helpful upon delivery. Good website.
January 17, 2024
I have not received what I purchased so…
I have not received what I purchased so I cannot review
December 27, 2023
Reply from WEL Timber & Building Supplies
Dear Bernard,
We sincerely apologize for any inconvenience you've experienced regarding your recent purchase. We understand the frustration of not receiving your order as expected, and we want to assure you that we take this matter seriously.
As the order was placed during our Christmas shutdown you have received the request to review the purchase prior to goods arrival. That`s due to review requests go out automatically on a day 4 after the purchase is made.
We have delivered your order on the same day we were back from Christmas break. Hope it met your expectations.
If you have any additional concerns or questions, please don't hesitate to contact our customer support team at 01923 264 880. We are committed to providing you with the best possible service and ensuring your satisfaction.
Best regards,
WEL team
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