A very good experience ordering dog cleaning solution from Weldricks. I will definitely order from them again. Having an 8 year old Labrador who has problems with her Ears, it has cost Thousands in... See more
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HI Weldrick Ltd is a family-owned company registered in England and based in Doncaster, Yorkshire- we have had an internet presence since 1998. We fully pay UK taxes and we do not divulge your personal data to any third parties. We have a pharmacy tradition dating back to the 1930s when our late founders' grandmother opened her first pharmacy in Doncaster Town Centre. Remaining true to his vision our business remains 100% family-owned. With a commitment to community healthcare and staff training we have steadily grown to 59 pharmacies in the South Yorkshire area. We employ over 600 formally trained staff among who are more than 80 pharmacists, including 9 clinical pharmacists. While our aim is not to make any mistakes we recognise they will happen occasionally and if they do we commit to communicating with our customers, do our best to put the problem right, identify the cause of the error and learn from it.
Contact info
Leedale House, Railway Court, DN4 5FB, Doncaster, United Kingdom
- 0808 164 3211
- customerservices@weldricks.co.uk
- weldricks.co.uk
Replied to 97% of negative reviews
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Nice company but be aware of 5 day processing times before medication dispatched
I’ve updated the rating of this review as, in their response, the company point out that they do mention the 3-5 day processing time on their website, which is true. It would have been helpful if they’d made clear that it could be 7 days including postage, as if I’d known this I would have gone elsewhere as I couldn’t wait that long (and I’ve been told my order is likely to take the full 5 days to process). But,they are U.K. based, friendly and reasonably priced, so a good option for anything non-urgent, and as such I’ve updated the rating to 4 stars.
Original review (unchanged): Reasonably priced and friendly, but incredibly slow processing times (up to 5 days to process the order before they even post it) mean they’re not suitable for anything remotely urgent. I hadn’t understood that the 3-5 working day time was just for them to process the order and that postage times were on top of this. If I’d have known, I would never have ordered with them and am now having to try to find the medication somewhere else as my pet has a serious bacterial infection and might die before the medicine arrives from Weldricks. If you have a non-urgent order that you can wait a week or so for, they are friendly and good value.

Reply from Weldricks Pharmacy
Always packed well and sent out…
Always packed well and sent out quickly. Very fair prices too. No complaints from me!
Great customer service
Great customer service.
Items supplied at a really good price.
Delivery was excellent.
Products at really good prices
Products are at really good prices and sent out quickly at a reasonable cost. The packaging is well done as bottles are bubble wrapped in two bags and then additional paper packing us put into the box to stop everything moving. The only criticism would be that the bubble bags have adhesive strips to seal them which are used unnecessarily. If the seal was left on you could at least reuse the bags, although non plastic packing would be more desirable.
Excellent service
Am struggling to get this product elsewhere, so greatful for the very prompt delivery
Weldricks deal with problems extremely well.
I notified Weldricks by email that my parcel had been damaged in transit, and one of the tubs of foot cream was cracked, causing some of the cream to leak into the cardboard box. Two days later Weldricks instructed me to dispose of the damaged tub, since a replacement was about to be sent. It arrived safely just 5 days later.
I have found Weldricks the best online…
I have found Weldricks the best online pharmacy that I have ever used and only use them now. The website is clear and easy to use and dispatches and delivery are clearly indicated. The price is reasonable as well
Swinton branch is fab!
Had a great experience at the Swinton branch this morning. After struggling to get a Doctors appointment on Friday morning for my daughter, I thought I would take her to my local Weldricks branch. Olivia the pharmacist had a private consultation with my daughter who has a bad sore throat and she was able to issue some antibiotics for her on the Pharmacy First Scheme. Olivia was very friendly, helpful, professional and informative. All the staff at this branch are amazing and make such a good team, I use this branch often and would highly recommend!
Made an online order
Made an online order , Unfortunately my dog passed away before the order could arrive . I called to ask if they could stop the order arriving , not necessarily a refund as I know they'd probably already started working on the order , checking the prescription ect , butt I just didnt want the upset of him order to arrive in a few days time , Without even asking the lady had refunded me and cancelled the order within seconds . Great customer service, 100% would use again if needed , Recommend.
Have been ordering my medicines from…
Have been ordering my medicines from them since almost more than a year now! No complaints ever
Super Sue
I struggled to place an order on line. It took me almost an hour and I gave up (my fault) I called the freephone number and was lucky enough to speak to Sue. Sue had endless patience and was very helpful. She talked me through what was needed and ended up placing the order for me. Thank you Sue, I'm sure you needed a cuppa after my call. ☺
The order was processed quickly
The order was processed quickly, with updates provided throughout, and it was delivered just days after being placed.
Happy long term customers
We have used Weldricks for years as need regular meds for our dog. The online order process is very easy (very convenient upload of vet prescriptions). Their customer help is also great and incredibly helpful. I’d recommend them to all
As always - Great Service !
As always, prompt action, communicated at all stages and arrived within days of placing the order
Brilliant service
Brilliant service. I struggle to get out and about and this service is great. Prompt delivery and always reliable
Brilliant service very fast delivery
Brilliant service very fast delivery, highly recommend
Good Supplier
I needed Cetraben moisturizer which is rather costly for me. But from Weldricks they sold them in a pair at very reasonable prices. Delivery was prompt and items have a 3-year expiry date and were well packaged.
The only thing I am a bit uncomfortable with is the provision of a birth date. I think Weldricks should ask for the date of birth only if an item is restricted. This will protect the client's privacy better.
Thank you.
Easy to order and reliable delivery
Easy to order and reliable delivery - have used Weldricks for a few years now and have never had any issues.
Used to be a great company
Used to be a great company, always my go-to online pharmacy. Over the past year or so they seem to have completely lost focus.
Orders can be placed and wait for days without anybody so much as looking at them. I have ordered flu medication and paid for express delivery, three days on there's no evidence that my order has even been authorised. Will be going elsewhere from now on. (Would advise others to do the same.)

Reply from Weldricks Pharmacy
Basically a redelivery was put on it…
Basically a redelivery was put on it for 15th dec and it never arrived.

Reply from Weldricks Pharmacy
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