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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the wide selection of gift ideas available, making it easy to find suitable items for various occasions and dietary needs. Many people highlight the exceptional service, noting the ease of the ordering process, the helpfulness of the staff, and the timely delivery of their orders, often even for last-minute requests. Some people also felt that the setup process for single box orders could be complicated. Additionally, a few customers mentioned that Royal Mail, one of the shipping providers, was not always the best for international deliveries, and one person did not receive a notification when flowers were sent.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Reviewers frequently... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and reliability. Many... See more

Order

People report positive experiences with the ordering process. Many customers found the process easy to... See more

Service

Consumers find service to be positive. Many reviewers express satisfaction with the ease of choosing... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being super... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered 72 boxes of brownies for delivery to our staff over multiple sites and home workers. Every parcel arrived on the requested day and everyone loved their brownies and the charitable donation.... See more

Rated 5 out of 5 stars

What amazing customer service! We were a pain, ordering last minute and not getting our decisions made on time but Wellbox bent over backwards to help us get it right. I would highly recommend them to... See more

Rated 5 out of 5 stars

We had a last minute 100 boxes to order before Christmas. It was simple to order and send out gifts, they were dispatched within 3 days and received by Friday that same week. Good mix of vegan, vegeta... See more

Rated 5 out of 5 stars

Justin and the WellBox team have surpassed our expectations with our corporate order. Justin was able to accommodate our needs with the order and the gift redemption page was a particular feature we w... See more


Company details

  1. Corporate Gift Supplier

Written by the company

Spread the love to your staff and customers, with personalised and branded deliveries sent straight to their door. Choose from a wide range of gifts, or create your own.


Contact info

4.9

Excellent

TrustScore 5 out of 5

502 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

responsive team

responsive team! i need the boxes quite quickly and they delivered on time despite the bank holiday weekend. Lovely staff :)

April 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience

I ordered a few boxes from WellBox and they came within a week of ordering, which were all well packaged. Really happy with the service and the product - would definitely order again as its made my life easier.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from WellBox

Great service from WellBox – really easy to choose what you want, with a fantastic variety of options. Everything was straightforward and I’m really pleased with the experience. Would definitely recommend

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Very Happy 😃

I felt the Zen hamper selection was quality-driven and super thoughtful - stood out when I was researching for a special gift. Process was really easy, and delivered on time. Very happy!

March 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing service

Amazing service, cheaper gifts with nice sentiments, love that you’re also helping a charity as well as someone you love ! Love the concept would order again !

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish, AMAZING

From start to finish, a fantastic experience. Wellbox made the entire process of purchasing 300 gifts seamless, and we have had no issues at all.

All of our team are super happy with their gifts, and we will be using Wellboxes again in the future. Thank you!

March 19, 2026
Unprompted review
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