Great products, great service
They have great products (a wide product range), and, for me as a kinesiologist who works with clients, their customer service is outstanding. Very prompt and customer friendly.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Welldium is the leading digital platform for professional supplements in Europe. Practitioners can create personalized treatment plans, including dosage recommendations, and share them directly with their patients. Patients receive a clear overview and can order recommended products from multiple brands in a single shopping cart. Welldium offers access to over 2,900 products from more than 115 brands. The platform is built on over 30 years of experience in logistics and distribution and ships over 100,000 orders annually to more than 30 countries.
Floriadelaan 10, 5928 RK, Venlo, Netherlands
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They have great products (a wide product range), and, for me as a kinesiologist who works with clients, their customer service is outstanding. Very prompt and customer friendly.
Very quick shipping. I did have a problem with the delivery from the courier service, but Welldium followed up and offered to set the situation right. As it turned out, my order eventually did reach me. I am very satisfied with how Welldium handled my problem. I will certainly be ordering from them again.
So much delay, just informing days later that the parcel should be arrived and it was a probiotic needed for my treatment of antibiotics. They told me they are working how to solve the delays.
I asked from a box of vitamin D to make "a repair issue" and they suggest to change my trustpilot comment, what I have done.
It is supposed the doctors doesnt have commisions
Thanks

Reply from Welldium
Good feedback, support and kindness and fluently delivery, well done, nice work!
I have had a really good experience with Welldium. What I really like about Welldium is that you have pretty much every supplement from the most reputable laboratories from all around the world and at the best price. Before I used Welldium, I had to make multiple orders from different websites and thus I had to pay huge taxes and customs fees. Now this is ancient history. I want also to thank the support service (especially Katerina) for their great professionalism and kindness. For me, Welldium is the best place to order your supplements.
As a practitioner, I constantly strive to provide the best possible care to my clients, and Welldium has been instrumental in helping me achieve that.
With its comprehensive database of high-quality supplements and personalized recommendations, I can tailor my approach to each client's unique needs, which not only improves the outcome but also deepens the trust and rapport with my clients.
The platform's collection of high-quality supplements ensures I can access the most reliable and effective options available. I no longer have to spend hours researching and checking different products.
Using Welldium has also optimized my workflow. I can easily access the information I need and adjust my client’s supplement regimens. It has made my job easier and more efficient, allowing me to focus on what matters most—delivering exceptional care to my clients.
If you're looking to enhance client care, improve outcomes, and elevate your practice to new heights, Welldium is the platform you need.
The selection of products is very good and the service from all the team is excellent. I rarely need to look elsewhere for products to support my clients.
I would like to say I was more than satisfied with the support and friendliness of the people I dealt with. The service was excellent and I received my order very quickly. I would use them again without a doubt.
I have just received my order from Welldium with minimal delay and the service was excellent . All queries answered promptly by efficient and polite staff either by chatline or email, or both and then they send you a copy of your onlline chat, The only problem we encountered was with their order form which was a bit confusing when we were asked to put in my nutritionist name because then it looked like it was going to be send to her instead of us, although this minor problem was promptly and very politely sorted by their staff, so yes, I would have no problem recommending this company for anyone looking for supplements, especially within the European market.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.