Recently move house. We have order several appliance all delivered on time. We received a great deal of help in store with choosing a suitable appliance at a good price. Beyond the call of duty se... See more
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Wellingtons is pleased to offer an in-store only price match guarantee

210-214 Bexley Rd, DA8 3HD, Erith, United Kingdom
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Fast reliable polite service, the delivery drivers called before to check the times and called when they were on their way, fittend and removed everything very quickly, went through the workings of the machine before they left, I have use them again and I am waiting for delivery. I highly recommended them much better than the large corporate option.

Reply from Wellingtons Home Electrical
Wellingtons is a local family owned shop and we have been purchasing our white goods here for years. Very knowledgeable and so so helpful. Just having our kitchen done and they are storing the products we have purchased until our fitter is ready to install them as we have limited space.

Reply from Wellingtons Home Electrical
They were able to deliver my new freezer the same day as my old one stopped working

Reply from Wellingtons Home Electrical
Urgent need for a new machine, delivered in 2 days and working well

Reply from Wellingtons Home Electrical
All great. Fast next day delivery! Competent and polite guys did installation as planned

Reply from Wellingtons Home Electrical
Excellent service from delivery staff and the gas engineer. Will definitely purchase my next kitchen appliances from you!Thank You.

Reply from Wellingtons Home Electrical
Always a great service from Wellington's from ordering to delivery or installation since we purchased an integrated microwave.

Reply from Wellingtons Home Electrical
My freezer door was making a banging noise when I opened or shut it. I knew it was a problem with the housing so I phoned Wellingtons for help. THE NEXT DAY a fitter came and sorted the problem.
Well done. Couldn’t ask for more.

Reply from Wellingtons Home Electrical
All good buying an integrated fridge from Wellingtons, excellent customer service. We paid for the full installation service but the team were surprised that it included fitting the door. They fitted it anyway and dealt with some fiddly wiring so we gave them a tip. So all in not the cheapest but it went well.

Reply from Wellingtons Home Electrical
Staff went above and beyond helping us when we made an error with an order. Customer service was exceptional .

Reply from Wellingtons Home Electrical
It was delivered on time by 2 very pleasant chaps who disconnected old dishwasher and removed it, and installed new one very efficiently and would not hesitate to use Wellingtons again for future kitchen appliances. Brilliant service from a local store.

Reply from Wellingtons Home Electrical

Reply from Wellingtons Home Electrical
Team Wellington: great people!
We received excellent service, advice and rapid delivery when our aged washing machine died recently, As a direct result of that experience, since we are about to have our kitchen re built, Wellingtons will be supplying all the appliances. They couldn’t have given a more bespoke service…. Much more personal than any of the big stores we have talked to.

Reply from Wellingtons Home Electrical
Polite and efficient
Wellingtons were responsive efficient polite and punctual. I would definitely use them again

Reply from Wellingtons Home Electrical
First time I have used Wellingtons, they were recommended by a relative and I was thoroughly impressed. Excellent service throughout the whole process, from making the initial order, confirming a convenient delivery time through to installation of the new oven. Will definitely be using Wellingtons again for any future electrical purchases.

Reply from Wellingtons Home Electrical
Absolutely great service - prompt, clean & tidy job -thank you

Reply from Wellingtons Home Electrical
Great service from Wellingtons, really good communication from start to finish. When there was a problem with the washing machine I ordered a solution that suited me was found really quickly and I didn’t have to suffer a delay in receiving my new machine. Would highly recommend this company.

Reply from Wellingtons Home Electrical
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