Wellness Nest Reviews 

1,115
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, often noting significant health benefits and increased energy. Many people appreciate the excellent customer service, highlighting the staff's kindness, professionalism, and efficiency in resolving issues. Reviewers consistently feel well taken care of, with support representatives offering swift and helpful guidance for their purchases. However, some customers also noted issues with their orders, including receiving incorrect items or experiencing billing discrepancies. A few other people also felt that the product did not work for them as expected, or raised concerns about its authenticity and taste.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Staff

Reviewers mention positive feedback about staff, highlighting their kindness, professionalism, and... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the products as... See more

Order

Consumers find order experiences to be ambiguous, with some reporting unauthorized orders and charges, and... See more

Customer service

Customers had positive experiences with customer service, often describing it as great, excellent, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product is good quality, the taste is good. I have had other brands that tasted and smelled like fermented cheese, but wellness tastes and smells sweet. Not quite as strong or potent. Ther... See more

Company replied

Rated 4 out of 5 stars

Menomate with turmeric, collagen, i think my joints need. I feel a little better, but I think i already had a small fracture the doctor found. I believe it healed, can walk but still pain. I thin... See more

Company replied

Rated 5 out of 5 stars

As a survivor of the Lahaina fire, my body was crippled from depression and sadness. But when I began using your product, I noticed immediately how much energy, how peaceful and positive my mind was... See more

Company replied

Rated 5 out of 5 stars

Excellent service, upmost professionalism and quality customer care are just a few words I can use to describe my experience with Wellness nest . Any issue or query your response time a... See more

Company replied


Company details

  1. #91 of 168 best companies in Vitamin and Supplements Store

Written by the company

At Wellness Nest, we're your gateway to Pure Himalayan Shilajit, sourced from the Altai Mountains. Committed to your wellbeing, we ensure safety and purity through rigorous testing in our USA facility. Transparency is key – our labels provide precise information. Harvested by locals using traditional methods, Altai Mountains Shilajit is a testament to our dedication. With over 3000 satisfied customers, we invite you to embrace vitality, rejuvenation, and holistic wellbeing with us. Your extraordinary journey starts here.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,115)

551 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Definitely Adela

Definitely Adela ! Never experienced such generous service before as a customer and human being !

August 11, 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hi Marcus,

Thank you so much for your amazing words! 🌟
We’re truly delighted to hear that Adela’s kindness and generosity made such a positive impression on you — both as a customer and as a person.
Your feedback means the world to us, and we’re so grateful for your trust.

We look forward to serving you again soon! 💛

Advertisement
Rated 5 out of 5 stars

My wife is very satisfied with the…

My wife is very satisfied with the shilajit product.
Thank you very much for you professionalism and you hospitality.
Special thanks also for Adela.

August 11, 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hi Momi Amir,

Thank you so much for your wonderful 5-star review! 🌟
We’re delighted to hear that your wife is very satisfied with our Shilajit product. Your kind words about our professionalism and hospitality truly mean a lot to us, and I’ll make sure Adela receives your special thanks. 💛

We’re grateful for your trust in Wellness Nest and look forward to continuing to support your wellness journey.

Warm regards,
Charles
Customer Experience Team – Wellness Nest 🌿

Rated 4 out of 5 stars

I am only two week in on this product…New partner

I am only two week in on this product so it is still new to me and my body a 50% discount on my next order would be very nice but last time you offered me a discount your site wouldn’t let me claim your offer so we will see thank you.

August 10, 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hi David,

Thank you so much for sharing your feedback and for giving our product a try! 🌟 We completely understand that you’re still in the early stages, and we hope it continues to bring you great results as your body adjusts.

Regarding the discount, we’re sorry to hear you had trouble claiming it last time. We’ve already opened a request with our team to look into it for you — could you please check your inbox and reply to that request with your preferred contact details? Once we have them, we can make sure your 50% discount works smoothly this time.

Thanks again for your review and for giving us the chance to make things right — we’re here to help every step of the way!

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

A Good surprise and discover

I was curious and eager to experiment the Shilajit which is recommended by many famous doctors in France. First the delivery has been very efficient and the contact with the sales team is wonderful : Adela immediately answered my questions and did it in French ! (my native language) . I have told some friends that the Shilajit is a wondeful medecine and they will taste it. They asked me to buy it for them, therefore I will order 4 boxes. Thank you Adela for you super offer with 50% discount on my coming order. Have a nice day ! Amélie Patarot

July 22, 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hi Amélie,

Thank you so much for your kind words and for recommending our Shilajit to your friends! We’re thrilled you had a great experience with Adela and look forward to sending your next order. 🌿

Warm regards,
Customer Experience Team – Wellness Nest

Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with cancelling my order, I emailed explained my situation and Jamie was a great help. Thank you .

August 4, 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hello Beverley Heley,

Thank you so much for your kind words and for taking the time to share your experience.

I’m truly glad to hear that Jamie was able to assist you and make the process smooth for you.

Your feedback means a lot to us, and I’ll be sure to pass along your appreciation to Jamie — it will make their day!

We hope to have the pleasure of serving you again in the future.

Warm regards,
Customer Experience Team

Advertisement
Rated 5 out of 5 stars

Feel Well

This company provides really good communication on ordering and delivery times, and arrives quickly. I have used their Himalayan Shilajit for 2 months and can feel the benefits and can tell the difference, I have it daily in my Chai tea, I love the purity of this product.

August 9, 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Dear Jeanette,

Thank you so much for your wonderful feedback and 5-star review! 🌟
We’re thrilled to hear that you’re enjoying the Himalayan Shilajit and feeling the benefits after just two months. Knowing that it’s become part of your daily Chai tea ritual really makes our day!

We truly appreciate your trust in our product’s purity and in our service. We look forward to being part of your wellness journey for a long time to come.

Rated 5 out of 5 stars

I would highly recommend ⭐⭐⭐⭐⭐

Excellent service, upmost professionalism and quality customer care are just a few words I can use to describe my experience with Wellness nest .

Any issue or query your response time and attention to detail is second to none.

I look forward to making future purchases.

You're products are 10/10 .

Thank you again, so much.

From a very happy customer,

Laura : )

August 8, 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hello Laura,

Thank you so much, Laura, for your amazing 5-star review! 🌟
Your kind words about our service, professionalism, and products truly mean the world to us. We’re so happy to know you had such a positive experience and that our attention to detail made a difference.

It’s wonderful customers like you who inspire us to keep delivering our very best — and we can’t wait to welcome you back for future purchases. 💚

Rated 5 out of 5 stars

Great product and excellent customer service

Excellent customer service, in my case with Jamie. Fast response, fast delivery, great product!

August 7, 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hello HDK,

Thank you so much for your kind words and 5-star review! 🌟

It was a real pleasure assisting you, and I’m so happy to hear that you’re enjoying both the product and our service.

We truly appreciate your support and look forward to helping you again anytime you need. 💚

Rated 5 out of 5 stars

Tremendous customer service with Jamie…

Tremendous customer service with Jamie and early on I feel like the Shilajit is delivering what was presented!

August 8, 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Thank you so much for your kind words, Nail!

We’re thrilled to hear about your positive experience with Jamie and that Shilajit is already meeting your expectations. Your feedback truly means a lot to us! 🌿

Customer Experience Team – Wellness Nest

Advertisement
Rated 1 out of 5 stars

This is like a scam

This is like a scam. I never ordered a second order. I saw that they put in a second order at midnight. I called an hour later at 1:15 AM because it says to contact within 12 hours to stop it and I didn’t. No one has reached out to me yet so to me this is like a scam.

July 11, 2025
Wellness Nest logo

Reply from Wellness Nest

Hello Sally H,
Thank you for your message. I completely understand your concern and I sincerely apologize for any frustration this has caused.

Right after receiving your request, we responded to you, but it seems we haven’t received a reply from you since then. We have already processed the refund for your order, and you may expect the amount to be returned to your account within 5–10 business days, depending on your bank’s processing time.

Please rest assured that we take such matters seriously and this is not a scam. If you have any further questions or need additional assistance, feel free to let me know — I’m here to help.

Best regards,
Customer Experience Team

Rated 5 out of 5 stars

Solving problems

There was an issue for the delivery of MENOMATE that was lost during the shipment and Jamie was so kind to provide an immediate new delivery with the DOUBLE of the boxes purchased as a gift to clear the issue!!! Wao..... I am so happy 😊

August 6, 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hi Maria,

Thank you so much for your wonderful review! 💛
We’re truly sorry again for the initial delivery hiccup, but we’re thrilled to hear that Jamie was able to turn things around for you. Your happiness means the world to us — and we're so glad MENOMATE finally made it to you (with a little extra love 💕).

If you ever need anything else, we’re just a message away!

Rated 5 out of 5 stars

Great support from Adela and best…

Great support from Adela and best products. My mum can breath better, her health getting better so we need to buy it in bulk for get it every day to getting helathier, thanks!

August 6, 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Thank you so much, André! 🌟
We’re thrilled to hear your mum is feeling better and that Adela’s support made a difference. Wishing you both continued health and happiness! 💚

— Wellness Nest Team

Rated 5 out of 5 stars

Customer service

I had a query with customer service and I am delighted to say they dealt with it in a timely manner, to my full satisfaction. Excellent customer service thank you

August 5, 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Thank you so much, Majella! 🌟 We’re delighted to hear that our customer service team was able to assist you promptly and to your full satisfaction. Your kind words mean a lot to us, and we’re always here whenever you need support. 💚

Warm regards,
The Wellness Nest Team

Advertisement
Rated 5 out of 5 stars

I have found Wellness Nest products to…

I have found Wellness Nest products to be great quality and the service from Charles to be quick and efficient, when dealing with a query. Thank you

August 4, 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hello Noela,

Thank you so much for your kind words! We're thrilled to hear that you've been happy with the quality of our products and the service from Charles. Your support truly means a lot to us. 💛

If there's ever anything you need, we're always here for you!

Rated 5 out of 5 stars

Great service and follow up

Great service and follow up , my parcel was stolen on my doorstep yet the company decided to re ship my order
Gratitude

August 3, 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hello Khaled,

Thank you so much for your kind words and for taking the time to share your experience!

We're truly sorry your parcel was stolen, but we're glad we could make things right. Your understanding and trust mean a lot to us. We're always here if you need anything else! 💖

Rated 5 out of 5 stars

High quality support

I got any time I had a question immediatly a high qualified answer.

June 1, 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Thank you, Barbara! 🌟 We’re so glad to hear that you’re happy with our support. We’ll always be here whenever you need assistance. 💚

Rated 4 out of 5 stars

The product is good

The product is good, helps with focus, energy and overall wellbeing.

July 11, 2025
Wellness Nest logo

Reply from Wellness Nest

Hi James,

Thank you for your kind words! We're thrilled our product helps with your focus, energy, and wellbeing. 💚

Warm regards,
Charles
Customer Experience Team – Wellness Nest 🌿

Advertisement
Rated 5 out of 5 stars

Great customer care

Fantastic customer service from Adela. She dealt with my issue straight away and I was very happy with the outcome. Will definitely use Wellness again!

July 30, 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hello Irene,

Thank you so much for your kind words! 🌟
We're thrilled to hear that Adela was able to help you so quickly and that you were happy with the outcome. We truly appreciate your support and look forward to having you back at Wellness Nest anytime!

Rated 5 out of 5 stars

Great health benefits

Have been using for over a month..Has improved my overall health and i have much more energy. Will be buying more!

July 30, 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Thank you so much, Joanna, for your kind words and for sharing your experience! We're thrilled to hear that you've felt real improvements in your energy and overall health — that's exactly what we hope for every customer.

Looking forward to supporting your wellness journey further!

– Charles
Customer Experience Team – Wellness Nest

Rated 5 out of 5 stars

Very competent and attentive to his…

Very competent and attentive to his clients. I highly recommend him.

July 28, 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Thank you so much for your wonderful 5-star review! 🌟

We truly appreciate your kind words about our service and attentiveness. Your recommendation means a lot to us and motivates us to continue delivering the best experience for our customers.

Warm regards,
Customer Experience Team – Wellness Nest 🌿

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look